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拉查丹利中心酒店 (曼谷)
Grande Centre Point Hotel Ratchadamri

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153 / 2 Soi Mahatlek Luang 1, Ratchadamri Road, 曼谷 泰国
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旅客 (1569)
客房和套房 (1380)
餐饮 (107)
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曼谷排名第 207 的酒店,共 1,503 家
地点
卫生与卫生
服务
优惠度
旅行者之选
酒店设施
室内停车场
免费高速WiFi
游泳池
有健身房的健身中心
餐厅
晚间娱乐
机场交通
提供上网服务的商务中心
WiFi
热水浴缸
泳池/海滩毛巾
室外泳池
提供早餐
自助早餐
免费速溶咖啡
会议设施
宴会厅
会议室
Spa
24 小时安保服务
行李寄存
礼宾部
门童
24 小时入住
24 小时前台服务
干洗
洗衣服务
自助洗衣
熨衣服务
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客房特色
空调
壁炉
客房服务
保险箱
小厨房
微波炉
冰箱
平板电视
房型
无烟房
套房
家庭房
提供吸烟室
酒店信息
酒店星级
酒店风格
风景优美
家庭
所说语言
中文, 泰语
1980 条点评60问答0 个房间贴士

点评

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RYO 写了一条点评 2020年1月
香港4 分享9 推荐
非常大的大堂,设有免费饮品及咖啡。房间舒适,服务非常周到。设施完善,有游泳池丶Gym房丶休息室等。唔错嘅选择。亦非常接近铁路服务及商场。
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Tripadvisor 会员 写了一条点评 2020年1月
家里人都很满意这家酒店的服务,很客气,很和谐。每次出门看到服务人员他们都会停下手上的工作目送离开后继续做事。提出需求也很及时的提供服务,早餐品种还行,老人小孩都能吃饱的那种,出行也很方便,到4面佛步行3分钟,离闹市区步行10分钟。总体不错,下次还住这家。
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入住日期:2019年12月旅行类型: 家庭旅行
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回复来自拉查丹利中心酒店General ManagerANONK6
2020年1月19日已回复
Dear FarAway20965176800, Thank you very much for choosing to stay at Grande Centre Point Hotel Ratchadamri and sharing your feedback. We are pleased to hear that you enjoy your stay with us and our staff made your feel at home. This is really one of the things that we try to maintain in our hotel. We will be sure to let them know how much of an impact they made on your experience. Moreover, it is nice to learn that our hotel was comfortable and convenient for your stay in this area. For your future stay in Bangkok and if you have an opportunity to stay with us. Please visit our Hotel Website and apply a membership for a loyal benefit another 5% discount on all room types. We do hope an opportunity to have you again in our Grande Centre Point Hotel Ratchadamri. Grande.Regards, Anon Khongsirikhunt(Mr.) General Manager
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Tripadvisor 会员 写了一条点评 2019年11月
To General Manager, It’s shame that I have to communicate about the unacceptable experience at your hotel by this post. It started with a small matter however end up that I could not tolerate anymore. Stayed from 14-17th Nov, first night came back to room 2018 about 22:00 discover no hot water after ready for taking the shower, then had to came out and reported to housekeeping and took 20 mins to fix the problem with engineer assistance. Fine I could understand it’s not a perfect world. Second night 15th came back 22:30, having the first night experience this time tested beforehand, but again same things happened, spoken with front desk, same things 20 mins solved the problem, it seems that electric tripped off...while the 3rd morning it happened again....therefore cannot tolerate anymore and no staff offered any other alternative solution based on the problem we have encounter so far...so on 16th morning about 10am went to front desk spoke with a "manager" who was very “calm” and does not show any sort of concern/sympathy to the issue we encountered, and keep saying will ask engineer to change the part this time, I asked him what if it happens again after the part changed, he had no answer...and never offered any change room either...I told him that due to the ongoing inconvenience caused, why cannot them do a thorough check after the first night once happened, or even after second time...the magic answer he gave to me was “ we are being positive that's why " what a “wonder” answer that a "manager" could gave, being "positive" do NOT admit any fault, do NOT thorough check the facilities in a good working condition after issue taken place, do NOT pay enough attention to the customer issues, and do NOT show any sort of sympathy, but being ‘positive’ was the excuse given to the customer. When I ask to speak with higher management level, his answer was he was the one, no one else that I can speak with....hopeless, ridiculous, pathetic. If he cannot and not capable of solving the problem that we have encounter, and cannot gave a satisfactory solution to us and we would like to spoke with higher management, why NOT, I don’t understand what he is hiding from, or afraid of… I understood the facilities shortfall once a while it happens, however I was really pissed off by the "manager" who handled this issue, the attitude he had shown, and the careless attitude he had given, and the EXCUSE he had stated “Being positive” it cannot cover up the shortfall of the service and procedure, and it’s not the excuse that’s why you don’t thorough check the facilities, letting customer KEEP suffering from the inconvenience. Last night when sit on the edge of the bed, a metal sharpen object stuck my leg, we had enough and did not report as reporting to the “manager” is USELESS, and no other member that we could get access to….no sympathy shown, no gesture offered apart from late checkout or airport drop off (which we need to depart 07am in the morning, and already pre booked airport drop off) the “offer” provided by the “manager” is NOT genuine at all, it was either we took the offer, or nothing could be done… 致总经理 很遗憾,我必须通过这篇文章来传达您在酒店的噩梦。它始于一个小问题,但最终我再也无法忍受了。从11月14日至17日入住,第一晚回到2018年的房间,准备洗完澡后22:00左右没有热水,然后不得不出来并向客房服务人员报告,花了20分钟在工程师的协助下解决了这个问题。很好,我知道这不是一个完美的世界。第二天晚上15点22:30回来了,这次是事先经过了第一次晚上的体验测试,但是同样的事情发生了,与前台交谈,同样的事情20分钟解决了问题,看来电力跳闸了……而第三天早上又发生了一次。...因此再也不能容忍了,也没有工作人员根据我们到目前为止遇到的问题提供任何其他替代解决方案。所以,在16日上午约10点,前台接待了一位“经理”。非常“平静”,对我们遇到的问题不表示任何关注/同情,并且一直说会要求工程师这次更换零件,我问他如果零件更换后又会发生什么,他没有答案...而且也从未提供过任何更衣室...我告诉他,由于造成的持续不便,为什么他们不能在第一天晚上甚至第二次晚上之后进行彻底检查...神奇的答案给我的是“我们很积极,这就是为什么”给出“经理”可能给出的“奇妙”答案,“肯定”不要承认任何错误,发出问题后不要彻底检查设施是否处于良好的工作状态,不要对客户问题给予足够的重视,并没有表现出任何同情,但是“积极”是给予客户的借口。当我要求与高层管理人员交谈时,他的回答是,他是我唯一可以与之交谈的人。。。。无可救药,荒谬可笑,可悲。如果他不能也不能够解决我们遇到的问题,并且不能给我们令人满意的解决方案,并且我们想与更高的管理人员交谈,那为什么不呢,我不明白他在躲避什么,或者害怕什么……我了解设施短缺的情况是偶尔发生的,但是我对处理这个问题的“经理”,他所表现出的态度以及他所表现出的粗心态度感到非常恼火,他说过“肯定”,它不能弥补服务和程序的不足,这也不是借口,这就是为什么您不仔细检查设施,使客户KEEP遭受不便的原因。 昨晚坐在床边时,一个金属锐化的物体卡在了我的腿上,我们受够了,没有举报,因为向“经理”举报是无礼的,没有其他成员可以与我们取得联系……。如图所示,除了延迟退房或下飞机场(我们需要在早上07点出发,并且已经提前预订了飞机场下车)之外,没有提供任何手势,“经理”提供的“提议”根本不是真实的,我们要么接受要么什么都做不了……
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入住日期:2019年11月
优惠度
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回复来自拉查丹利中心酒店Resident ManagerANONK6
2019年11月28日已回复
Dear cxy 3643, We appreciate you taking the time to provide us with such detailed feedback about your stay and thank you very much for bringing these problems to my concern. I would like to express my sincere apology for any inconvenience caused that you have experienced. I have seriously discuss all the topic with management team and I will try harder for improving our product and service. Your valuable feedback is being using as part of our staff training to improve our guest services. If you have any further comments or recommendations, please do not hesitate to contact me at anon.k@gcphotels.com at all time. Despite of the incident, we do hope you to return and give us an opportunity to improve. Grande Regards, Anon Khongsirikhunt (Mr.) Resident Manager
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萬里路 写了一条点评 2019年11月
香港1373 分享84 推荐
来登记入住的客人,每住一晚会有一个银币。银币可以在大堂的食物机买野食。住一晚得一个银币,亦最少可有一罐可乐! 酒店内有健身室和水疗中心。行街行到攰,落去按摩一下都不错。水疗中心服务不错,内里亦很舒适。唯一不好就是没有房间挂账,只收现金及信用卡。
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回复来自拉查丹利中心酒店Resident ManagerANONK6
2019年11月20日已回复
Dear PPKY2018, First of all, we would like to thank you very much for your kind support to Grande Centre Point Hotel Ratchadamri and taking the time to share your feedback regarding your stay with us. We are pleased to know that you had an excellent stay with us and enjoyed with our service. Your review are most gratifying and will be share with our staff and management team. We hope that we will have the opportunity to welcome you back again. Grande Regards,, Anon Khongsirikhunt (Mr.) Resident Manager
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Zoe 写了一条点评 2019年9月
香港90 分享61 推荐
位置相当方便,距离大型商场只有10分钟左右,房间内有厨房、洗衣机等设施,地方也很大,住起来非常舒适,另外,酒店的设施也很齐全,例如游泳池,适合享受假期。
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回复来自拉查丹利中心酒店Resident ManagerANONK6
2019年9月8日已回复
Dear Soki L, Thank you very much for choosing to stay at Grande Centre Point Hotel Ratchadamri and sharing your feedback. We are pleased to hear that you enjoy your stay with us and our staff made your feel at home. This is really one of the things that we try to maintain in our hotel. We will be sure to let them know how much of an impact they made on your experience. For your future stay in Bangkok and if you have an opportunity to stay with us. Please visit our Hotel Website and apply a membership for a loyal benefit another 5% discount on all room types. We do hope an opportunity to have you again in our Grande Centre Point Hotel Ratchadamri. Grande.Regards, AnonK.hongsirikhunt(Mr.) Resident Manager
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价位
US$60 - US$78 (基于标准间的平均价格)
其他名称
grande centre point hotel and residence ratchadamri, grande centre point bangkok
位置
泰国曼谷Ploenchit / 伦披尼 (Lumphini) / 巴吞旺 (Pathum Wan) / 曼谷市区 (Downtown Bangkok)
客房数量
497
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关于拉查丹利中心酒店的常见问题
拉查丹利中心酒店附近有哪些热门景点?
附近的景点包括Peninsula Tailors Bangkok(距此地 0.05 千米)、RJ Bespoke(距此地 0.3 千米)和巴吞哇那南寺(距此地 0.5 千米)。
拉查丹利中心酒店有哪些物业设施?
酒店的热门设施包括免费Wifi、游泳池和餐厅。
拉查丹利中心酒店提供哪些客房设施?
热门房间设施包括小厨房、空调和平板电视。
拉查丹利中心酒店提供哪些餐饮选项?
入住期间,客人可以在餐厅、提供早餐和免费速溶咖啡享用美食。
拉查丹利中心酒店可以停车吗?
是,客人可以使用室内停车场。
拉查丹利中心酒店附近有哪些餐厅?
交通便利的餐厅包括Flavors、The One by Renaissance和R Bar。
拉查丹利中心酒店设有锻炼设施吗?
是,客人可以在入住期间使用游泳池和健身中心。
拉查丹利中心酒店是否提供免费机场接送服务?
是,拉查丹利中心酒店为客人提供机场接送服务。 建议您提前致电确认细节。
拉查丹利中心酒店靠近市中心吗?
是,度假村距离曼谷中心 0.8 千米。
拉查丹利中心酒店提供保洁服务吗?
是,客人可以使用干洗服务和洗衣服务。
拉查丹利中心酒店提供商务服务吗?
是,酒店会提供便利的商务中心、会议室和宴会厅。