Dear Valued Guest, I would like to sincerely thank you for visiting us at Siam Kempinski Hotel Bangkok and for taking the time sharing your pleasant experience on Trip Advisor. We are delighted that you had a wonderful first visit to our Kempinski The Spa and enjoyed the traditional Thai Massage. Our professional therapists are indeed very skilled, we receive consistently wonderful feedback and therefore very proud to have them with us! Your lovely comments have been shared with the entire team and we are very grateful about your recommendations! The entire team looks forward to welcoming you back soon to our 'oasis' in the heart of Bangkok. With personal regards, Richard Schestak
Dear Valued Guests, I am delighted that you enjoyed the Chinese New Year celebrations here at the Siam Kempinski Hotel Bangkok. It is always wonderful to be reassured that our guests enjoy the hotel's warm hospitality, along with great food, service and amenities. Your appreciative comments towards Mr. Buch will be certainly passed on. He is indeed a great asset to our team! We look forward to welcoming you back in the hopefully very near future. With best personal regards, Richard Schestak
Dear Valued Guest, I would like to sincerely thank you for your staying with us and for taking the time to share your impressions on Trip Advisor. We are all delighted that you enjoyed the location of the hotel, the Siam Paragon along with the personalized service of our colleagues, especially Mr. Buch. The entire team at Siam Kempinski Hotel Bangkok looks forward to welcoming you back to our "urban oasis". With kindest regards, Richard Schestak
Dear Valued Guest, I would like to thank you for sharing your impressions on TripAdvisor following your recent stay with us. Kindly please note that I have immediately investigated in all points mentioned and I truly regret your disappointment. At the same time, I would also like to thank you for sharing your feedback via our official online survey and for evaluating your experience 5/6 with comment "Service and food are good but the room tariff is a bit higher". We shall be in contact via private message to and would highly appreciate an opportunity to learn more about your experience at the hotel in order to apply the necessary actions for immediate improvement. I would like to thank you in advance. With kindest regards, Richard Schestak
Dear Valued Guest, I am delighted that you enjoyed your stay in one of our garden suites and felt comfortable in luxurious surroundings. Our newly launched breakfast venue, "The Addition", is indeed very popular with our guests, in particular the outdoor seating area in our tropical gardens with its Asian dim sum and noodle cart. It is fabulous to know that you indulged in our wide choices of breakfast delights. The entire team of Siam Kempinski Hotel Bangkok is very pleased that you enjoyed the hotel's food and service, along with the convenience of being only a few steps away from the renowned Siam Paragon. We look forward to welcoming you back in the hopefully very near future. With best wishes and kind regards, Richard Schestak