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曼谷阿玛丽水门酒店
Amari Watergate Bangkok

7,463 条点评
在1,004家曼谷酒店排名第93
旅客 (3551)
360
全景 (9)
视频 (3)
卓越奖

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卓越奖
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游泳池
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有健身房的健身中心
免费高速WiFi
免费停车
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公用Wifi
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提供早餐
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精通多国语言服务人员
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优惠与公告:套餐优惠
酒店优惠信息
7,460 条点评
3,980 张照片
162问答
0 个房间贴士
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位置绝佳,方便参观任何景点。附近有很多购物中心。早餐种类繁多,非常美味。房间很不错,但唯一的缺点是厕所里的灯不够亮。
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我订的是二张床的,结果给三张床的房间,总台也没有任何解释,wifi吧,给的lD和密码跟本连不上去。浴室里尽然没有小毛巾,洗脸毛巾,和脚垫巾。玻璃瓶饮用水的上面全是灰,我真的不知道是不是我订错了还是怎么的,这还是不是五星酒店,希望你们管理再上去一下!
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回复来自曼谷阿玛丽水门酒店的ManagerMartijnZengerink
2019年3月18日已回复
Dear YingyiX1, Thank you very much for taking the time to share your experience with us and I regret to learn that you had such a disappointing stay. My sincere apologies for the inconveniences you experienced in regards to the WiFi, the issue with the booking and that there were no towels available in your room upon arrival. Please rest assured that we take your feedback very seriously and I have shared your valuable comments with the relevant department heads to rectify where possible and to prevent future recurrence. Thank you again for sharing your feedback and I truly hope you had a pleasant time in Bangkok despite the shortcomings you experienced during your stay with us. We hope you will allow us another opportunity to show that the level of service you experienced is not up to our usually high service standards of Amari. Kindest regards, Martijn Zengerink Operations Manager
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退房时信用卡支付的押金并没有及时退还 前台表示需要7天,然后现在已经8天,还没有收到退还押金,希望酒店方面能及时操作退还。
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在这里入住非常愉快,强烈推荐给大家喔。真的是吃饭和购物的好地方,WiFi连接很顺畅,服务优质,我对这里没有任何想抱怨的地方。酒店紧邻尚泰购物中心、白金时尚购物中心、水门市场,Big C超市等等。
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回复来自曼谷阿玛丽水门酒店的ManagerMartijnZengerink
2019年2月24日已回复
Dear huizl, Thank you very much for sharing your positive experience with us and I was pleased to learn that you thoroughly enjoyed your stay. Indeed, our prime location in the heart of Bangkok's shopping district allows you to conveniently explore all the malls and markets around us by a only a short walk. Also, thank you for your kind feedback on the WiFi and the service from the team. We hope to welcome you back soon on your next trip to Bangkok! Kindest regards, Martijn Zengerink Operations Manager
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非常差的酒店,付出与房间质素不付,建议大家不要入住,入住禁烟房,但是房间有浓厚烟味,隔音系统很差,整晚听到厕所拉水声门外走路声,以致不能入睡,十六楼装修老旧,浴室损坏,毛巾有黑点,家伙有很多尘粒,十分破烂,后来经过半小时投诉,另一天才给换去30楼,30楼新装修,房间隔音亦比低层旧装修好,枕头极不好睡,睡醒头会痛,重点是投诉给经理知道才可以换房,一般服务生态度不好,什么都话不可以,以后不会再入住贵酒店。
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回复来自曼谷阿玛丽水门酒店的ManagerMartijnZengerink
2019年2月17日已回复
Dear Roving04927224233, 感謝您在選擇下榻曼谷阿瑪麗水門酒店後用您寶貴的時間來填寫酒店網路顧客問卷調查。 擁有來自顧客在入住後不斷的建議和意見才能夠不斷的提高酒店的服務質量與顧客都入住體驗。我們一直以來將為顧客最好的入住體驗作為我們的服務標準。但是看到您本次的入住體驗不是我們酒店一直以來為顧客所奉上的。在此請接受我真誠的道歉對於您的入住體驗沒有能夠達到您的滿意。對於酒店客房內枕頭我們擁有不同的枕頭讓顧客選擇,枕頭單在床旁邊或可以直接和酒店清潔部門電話質詢。但在無線網路和房間清潔方面的問題我會和酒店相關部門進行分享,我們也會進行更改與改進。目前酒店在對酒店的無線網絡進行升級和改進。 希望在將來能夠擁有挽回您對我們酒店信息的機會。如果您擁有再次回到曼谷的計劃請隨時聯繫我本人或酒店團隊我們非常樂意隨時為您效勞。 With kindest regards, Martijn Zengerink Operations Manager
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View from Corner Suite
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Do the hotel run a taxi service how much will we be expected to pay
take a taxi it's a central area Many taxis available.
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Is it possible to hire a child’s buggy for my stay?
Not sure, you may post your query on their "Enquiry" window appearing on their web site.
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Is breakfast at the food court or is there a separate restaurant for this?
In the Food court
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Dear REETU_13, Greetings from Amari Watergate! Thank you for your question and I'm happy to provide more information. The daily happy hour with canapes is only in the Executive Lounge. This exclusive lounge on the 32nd floor offers stunning panoramic views and daily happy hour between 5-7pm which includes a wide selection of canapes and a free flow of selected wines, beers and cocktails. In addition, guests with the Executive Lounge benefit can enjoy a daily exclusive breakfast in the lounge area. To get this benefit, you should book our Executive Rooms or Executive Suites with Club Benefit. If you have any further questions, please do not hesitate to contact us at any time. Looking forward to welcoming you soon, Best regards, Martijn Operations Manager
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How much is your breakfast buffet for walk ins? What time?
Dear Athena, Greetings from Amari Watergate! Glad to hear that you consider trying our huge breakfast spread. The buffet is 650++ per person for walk-ins and we are open for breakfast from 06:00 - 10:30. If you would like to book in advance, please do not hesitate to contact us at any time and we would be happy to assist you. Kindest regards, Martijn Operations Manager
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价位
US$71 - US$158 (基于标准间的平均价格)
其他名称
amari watergate bangkok hotel bangkokhotel amari watergate
位置
泰国曼谷拉差贴威 (Ratchathewi)水门市场 (Pratunam/Watergate)披耶泰路 (Thanon Phaya Thai)齐隆 (Chidlom)玛卡萨 (Makkasan)曼谷市区 (Downtown Bangkok)
客房数量
569
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