This is a fabulous hotel; a 4 night stay was not long enough. The staff were highly professional and always friendly. The breakfast was delicious as was the food at China Kitchen. Our rooms were immaculate, with views of the town and mountains, well sized and had super comfortable beds. The spa is beautiful and relaxing, while the gym is well equipped and spacious. Also, the hotel is clearly making a huge effort to maintain safety during these times, but this is at no inconvenience to the guest. I would highly recommend this hotel and can't wait to return.
I enjoyed every minute of my stay at Shangri-La Hotel, Chiang Mai. I would like to say a big thank you to the staff at the hotel. I am so grateful for the help given by the concierges. Thank you very much for making my trip a memorable one
โรงแรมใหญ่โต ตกแต่งสวยงาม อยู่ในทำเลที่เดินทางสะดวกอยู่บนถนนช้างคลาน ใกล้แหล่งท่องเที่ยวในเมือง มีห้องอาหารให้ได้เลือกลองลิ้มชิมรสหลายห้องอาหาร พนักงานเอาใจใส่และคอยบริการเป็นอย่างดี และมีสระว่างน้ำและสนามเทสนิส ห้องฟิตเนสไว้ให้บริการ
From the reservation to the check-in, from the stay with excellent food to the check-out, everything is only the best. Courteous and friendly staff, excellent ambience, clean and neat rooms and an exquisite cuisine. We are impressed and will gladly tell our friends about this stay.
We thoroughly enjoyed our 4-night stay at the lovely Shangri-la despite central Chiang Mai literally having become a ghost town at night. The hotel was also pleasantly empty (at least for us if not the hotel management) mid-week, but suddenly very busy with Thai families and foreign residents over the weekend. We found all the staff very friendly and welcoming, and the breakfast choice and quality of the expected high standard. I have a few comments. First, there was a surprisingly poor choice of TV entertainment for a 5-star hotel. While not watching much TV, it would have been pleasant to have the choice of some sports or drama besides the mostly news and Thai channels. Second, we were informed on checking in that the gym would only be open at 9.00 am each day due to Covid. This is rather inconvenient if one wants to have a work out before breakfast which finishes at 10.30 am. However, when I mentioned this to the super lady at the front desk of the gym, she immediately told me "no problem" and that she would arrange for the gym to be accessible to me from 7.00 am. I duly signed the requisite form and the problem was solved .... just as one would expect at a Shang! Third, we were duly impressed with the care and money spent to make the hotel fully compliant with government regulations. I leave my best comment for last. Don't wait to visit. As a Golden Circle member, our daily rate averaged 2,600 Bt net inc. breakfast, which was a truly great deal and worth every satang!…