回复来自索菲特河内大都市传奇酒店的Guest Services / Front OfficeLinh Chi Ngo
2023年8月9日已回复
Dear RasT, Thank you very much for choosing to stay at Sofitel Legend Metropole Hanoi and sharing your valuable feedback with us. We are delighted to read that our service met your expectation and you enjoyed our outdoor pool and “ greenhouse” restaurant. We highly appreciate your nice word about our doorman service. Please rest assured that I will share your compliment to the Metropole team as a great encouragement. Thank you very much for your rating and we look forward for your next visit to Sofitel Legend Metropole Hanoi and create more memorable experiences with you. Warm regards, Linh Chi NGO (Ms.) Guest Experience & Quality Manager Sofitel Legend Metropole Hanoi
Dear davidl14885, Thank you for giving a very nice feedback regarding your recent experience. It is grateful to read that you are delighted by the atmosphere, the furniture, the history and the beautiful room. Your nice feedback will be shared to the rest of the team for reassurance of their excellent service. We look forward to your next return visit very soon for another memorable stay. Warm regards, William Haandrikman General Manager Sofitel Legend Metropole Hanoi
Dear lemoncafe, It is a great news to hear that you enjoyed your stay specially the perfect location and the service of our ambassadors. Thank you for your recommendation and we look forward to welcoming you back before long. Warm regards, William J. Haandrikman General Manager Sofitel Legend Metropole Hanoi
Dear TrailBlazer810865, Thank you very much for having chosen the Sofitel Legend Metropole Hanoi for your stay, and thank you for sharing you feedback. We feel proud that you had a great time in our Legend hotel. Rest assured that the team will be made aware of your compliments and recognition. This will surely motivate them to strive even harder for excellence. It will be a pleasure to welcome you back in the near future. Warm regards, William Haandrikman General Manager Sofitel Legend Metropole Hanoi