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西贡柏悦酒店 (胡志明市)
Park Hyatt Saigon

3,497 条点评
在1,192家胡志明市酒店排名第5
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2 Lam Son Square District 1, 胡志明市 越南
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我们找到的优惠价格
US$246
US$230
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Hotels.comUS$230
Booking.comUS$231
Expedia.comUS$230
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Prestigia.comUS$230
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价格为合作伙伴提供的每晚平均房费,可能不包含所有税费。 所显示的税费仅为预计。详情请咨询我们的合作伙伴。
旅客 (1755)
360
全景 (11)
客房和套房 (557)

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在 胡志明市 的 1,192 家酒店中排名第 5
地点
卫生与卫生
服务
优惠度
2020 年旅行者之选至尊奖
全屏
酒店设施
代客泊车
免费高速WiFi
游泳池
有健身房的健身中心
酒吧/酒廊
儿童看护服务
机场交通
提供上网服务的商务中心
WiFi
热水浴缸
室外泳池
健身/Spa 更衣室
桑拿
餐厅
提供早餐
自助早餐
免费速溶咖啡
适合孩子的自助餐
特殊饮食菜单
池畔酒吧
出租车服务
会议设施
宴会厅
会议室
传真/复印
Spa
面部护理
全身按摩
按摩
沙龙
24 小时安保服务
行李寄存
礼宾部
外汇兑换
无烟酒店
管家服务
门童
干洗
洗衣服务
熨衣服务
擦鞋
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客房特色
空调
客房整理服务
客房服务
保险箱
VIP 房设施
迷你吧
冰箱
平板电视
笔记本电脑保险柜
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无烟房
套房
家庭房
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奢华
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所说语言
越南语
3,497 条点评32问答0 个房间贴士

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Tripadvisor 会员 写了一条点评 2019年10月
I have stayed in so many Park Hyatt hotels, this is the worst in so many ways. This is not a Hyatt hotel, it is just a old hotel that u have no other choice in the city. Checked in yesterday, used pool and went to lobby lounge, see my experience: when I walk in to the pool area, the staff just handed me a towel and that’s it, no one ever come back again, when I stayed in rosewood or four seasons etc, the pool staff will always ask or provide the followings, 1. umbrella open or close? 2. Provide water or tell u where is the water. 3. Ask u what u like to order and provide menu....And here you got nothing! I have to asked the same staff come back and show him that I don’t have a coffee table on both side (apparently he doesn’t care to notice).....this the Park Hyatt service? It is a joke, the Management team should go out and understand what is PH and what is Luxury is Personal, this is not just a slogan! Again lobby lounge, the staff talked to me is very arrogant,she seemed is a manager, i guess arrogant is the staff understands the brand tone. I didn’t sit down, I rather spend my money to other place who has warm attitude. Do not come to this hotel unless you have to. Disappointed. 西贡是没有什么好酒店,但也不要来这家,完全没有服务,高傲冷么自大,这是我感受下来的态度,同样是柏悦,曼谷柏悦,悉尼柏悦的服务态度要好太多了,老也就算了,破也就算了,服务态度还不好,就感觉你求着他们要住进来一样。
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入住日期:2019年10月旅行类型: 独自旅行
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回复来自西贡柏悦酒店的Director of Food and BeveragePHSaigonVietnam
2019年10月10日已回复
Dear Flyer15912428559, Greetings from Park Hyatt Saigon. First of all, I would like to thank you for your time and your constructive feedback. We are truly sorry that your stay was not as pleasant as it should have been. We appreciate all critiques as it greatly assists us in our commitment to constant improvement. In regards to your concern about the unpleasant service at our pool and lobby lounge, I am aware of the situation and will take actions to improve staff skills as well as demeanour. I will personally work on this with the team as customer’s satisfaction always remains our priority. And again, please accept my sincere apology for your experience. Once again, we thank you for your comments and hope to win the chance to wow you again. Please let us know your next visit to Park Hyatt Saigon and we will make sure every effort to be made for providing you the best service we always strive for. With best regards, Stavros Packeiser Food and Beverage Director
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Jim G 写了一条点评 2019年8月
印度斋蒲尔101 分享33 推荐
作为越南长途旅行的一部分,在这住了2晚。 舒适的客房位于西贡(Saigon)中心,提供丰盛的早餐。 游泳池位于中央花园中,经过繁忙的“观光”时间表后,您将享受这儿的一切。 我推荐这家酒店!
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回复来自西贡柏悦酒店的Marketing Communication ExecutivePHSaigonVietnam
2019年8月28日已回复
Dear Jim G, Good afternoon from Park Hyatt Saigon. Thank you very much for your review. The dishes served for breakfast at Park Hyatt Saigon are all carefully selected in order to provide our guests with the freshest and most healthy start of the day. We hope that our breakfast has also introduced to you some of the best Western and Vietnamese cuisine. We are also glad that you enjoyed our rooms and pool. Once again, we would like to thank you for having stayed with us and we look forward to welcoming you back soon. With best regards, Song Thu Nguyen
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H&H Traveller 101 写了一条点评 2019年8月
比利时布鲁塞尔257 分享54 推荐
这家酒店地处西贡,具有典型的法国殖民时期的越南建筑风格,高雅精致,游泳池很大,广场非常漂亮。酒店的工作人员彬彬有礼,卧室内设施齐全。酒吧和咖啡厅的内部环境很好,食物非常美味,红酒的种类很多。到了下午,酒店有一项独特的服务,为每个房间的住客提供茶饮和鸡尾酒。这真是棒极了!
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回复来自西贡柏悦酒店的Marketing Communication ExecutivePHSaigonVietnam
2019年8月11日已回复
Dear HVM101, Good morning from Park Hyatt Saigon, Thank you very much for your review. At Park Hyatt Saigon, we aim to deliver a "Home away from home" experience for our guests with an unparalleled level of personalized services. Your review will motivate our staff to try harder to provide the best service for our customers. Thank you once again for visiting us and we look forward to welcoming you back soon. With best regards, Song Thu Nguyen
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Tam V 写了一条点评 2019年7月
越南Bac Lieu39 分享17 推荐
在过去的两年里,我已经在柏悦酒店住了6次,并且我已经发布了一篇关于这家酒店的评论。我决定根据我在西贡PH . Saigon的集体经验再发表一篇评论。西贡酒店在越南这样的穷国经营一家世界级的酒店,应该受到称赞。工作人员训练有素。这里的食物非常特别,与Square One和Opera餐厅的风格非常一致。服务总是无懈可击,重要的是,当事情没有按计划进行时,管理层会听取客户的反馈来解决问题。酒店很赞,大家都超棒。
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回复来自西贡柏悦酒店的Marketing Communication ExecutivePHSaigonVietnam
2019年7月16日已回复
Dear Mobile589348, Good morning from Park Hyatt Saigon, Thank you very much for your review. At Park Hyatt Saigon, we aim to deliver a "Home away from home" experience for our guests with an unparalleled level of personalized services. Your review will motivate our staff to try harder to provide the best service for our customers. Thank you once again for visiting us and we look forward to welcoming you back soon. With best regards, Song Thu Nguyen
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mitchb97 写了一条点评 2019年6月
加利福尼亚旧金山4 分享1 推荐
西贡柏悦酒店非常漂亮,做得很好。我们发现服务很好,但考虑到相对较高的价格,它并没有让我们感到惊讶。我们的房间出了问题,花了一个多小时才调整好。我们也没有在车里受到欢迎,不得不自己把所有的行李都带进来。这种遐想的装饰可能有些古怪,但它可能值得呆在那里。虽然两家酒店都位于市中心,但它的地理位置也稍好一些。试试酒店外的那家意大利餐厅Namo吧!
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回复来自西贡柏悦酒店的Front Office ManagerPHSaigonVietnam
2019年7月1日已回复
Dear mitchb97 Greetings from Park Hyatt Saigon, First of all, I would like to thank you for your time and your constructive feedback. We are truly sorry that your stay was not as pleasant as it should have been. We appreciate all critiques as it greatly assists us in our commitment to constantly improve. I have duly noted your feedback on the slow resolution of the issue with your room and on the lack of assistance with your luggage. Please accept my humble apologies for any inconvenience caused and kindly rest assured that your feedback has been shared with the relevant department head as we constantly look for ways to better fulfill our guests’ expectations. We thank you for your comments and hope we have the chance to welcome you back in the near future. With best regards, Agathe Dreyer
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价位
US$273 - US$374 (基于标准间的平均价格)
其他名称
park hyatt saigon hotel ho chi minh city, hyatt ho chi minh city, ho chi minh city hyatt
位置
越南胡志明市
客房数量
245
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关于西贡柏悦酒店的常见问题
西贡柏悦酒店附近有哪些热门景点?
附近的景点包括Thuy Design House(距此地 0.1 千米)、Metiseko(距此地 0.2 千米)和Couleurs by Rehahn Fine Art Photography - Dong Khoi(距此地 0.2 千米)。
西贡柏悦酒店有哪些物业设施?
酒店的热门设施包括免费Wifi、游泳池和餐厅。
西贡柏悦酒店提供哪些客房设施?
热门房间设施包括小吧台、空调和平板电视。
西贡柏悦酒店提供哪些餐饮选项?
入住期间,客人可以在餐厅、酒吧/大堂和池畔酒吧享用美食。
西贡柏悦酒店可以停车吗?
是,客人可以使用代客泊车。
西贡柏悦酒店附近有哪些餐厅?
交通便利的餐厅包括Poke Saigon Ly Tu Trong、Poke Saigon和Li Bai Restaurant。
西贡柏悦酒店设有锻炼设施吗?
是,客人可以在入住期间使用游泳池、健身中心和桑拿。
西贡柏悦酒店有机场班车接送吗?
是,西贡柏悦酒店为客人提供机场班车接送。 建议你提前致电确认细节。
西贡柏悦酒店提供保洁服务吗?
是,客人可以使用干洗服务和洗衣服务。
西贡柏悦酒店提供商务服务吗?
是,酒店会提供便利的商务中心、会议室和宴会厅。
西贡柏悦酒店附近有任何历史景点吗?
许多旅行者热衷于参观People's Committee Building(距此地 0.3 千米)、统一宫(距此地 0.9 千米)和前美国大使馆(距此地 0.7 千米)。