阿拉纳芽庄海滩酒店

Dear Mr./Ms. Zanelin, First of all, I am sorry for not able to reply in your languages, and hope you are comfortable to receive this English response. Thank you for choosing our Alana as your preferred accommodation for your recent trip to Nha Trang and we are more than appreciated that you took sometimes to share these wonderful words. Thank you once again. We hope you will come back to visit us some days in the future. Mr. Phung Xuan Khoa ( Mr. Tony ) Assistant Revenue Manager

物超所值，地理位置优越

我们在阿拉纳酒店住了5晚，总体而言物超所值，地理位置优越。我们住在12楼，干净现代化的房间有令人难以置信的迷人海景。一些细节令人失望，没有双层玻璃，我们觉得在这么嘈杂的环境下双层玻璃至关重要。相反，他们给你耳塞！我们仍然可以听到来自12楼的噪声。此外，连续两晚厨房歇业，尽管说是可以提供客房用餐，但他们也没有客房服务。关于阿拉纳酒店的最好的一点是名为Loc的令人惊讶且非常有帮助的礼宾人员。他非常友善且乐于助人，给了我们很多餐厅推荐还有当地风俗文化讲解。他让我们的入住体验更好，谢谢Loc！

Dear Valued Guest, Thank you and your family very much for staying with us at our Alana for your last vacation and thank you for taking the time to post a review which is truly delighted to read. This will surely be a great encouragement for all of our team member to keep improving our hospitality services. On the other hand, it saddened us to know that you could not have a comfortable sleep during you stay at our Alana due noises from local pubs & bars. We are well noticed the issue and planning to replace all of our windows to better sound proof quality ones in order to prevent any discomfort like this happens to any of our valued guest. I have also conveyed your kind words to my colleague, Mr. Loc as a big encouragement for him. Thank you again for taking your time sharing your constructive feedback and we hope to have at least another chance to welcome you back to our Alana Nha Trang. Mr. Phung Xuan Khoa ( Mr. Tony ) Assistant Revenue Manager

真的很好

这真是我们住过的最好的四星级酒店之一！房间很大，家具齐全，有一个很好的套间和非常舒适的床。早餐很好，员工们无一例外都很友好，乐于助人。这里离海滩只有一箭之遥，沉浸在芽庄充满活力的生活中，非常棒。我们的小旅行团在这里只住了两个晚上，再久一点儿就好了。强烈推荐来这里。

Dear Jim J, Thank you for choosing us among plenty of hotels in Nha Trang with your wonderful comments. We are really glad that you enjoyed your time at our Alana. Every single word from your comment is a huge motivation for us. We will continue improving our facilities and services even further to ensure all of our guests will have as good experiences as yours. We hope to welcome you back to our hotel very soon. Best regards, Nguyen Kim Ngan Guest Relation Officer

浴室设计不良、柜台服务人员不亲切

浴室设计不良，洗澡时不管用莲蓬头或shower都会让水流到地板，造成浴室淹水，必须拿多条毛巾垫在地上，以免滑倒。柜台人员服务稍嫌不专业，晚上会跟警卫在门口玩手机连线，需要毛巾或枕头时又说自己无法离开柜台，要我们隔天早上再拿。早餐

Dear WiLLiAm_ChEn69, Thank you very much for taking your time and reviewing your recent stay at “Alana Nha Trang Beach” Hotel, we apologize that we did not meet your expectations during you stay with us. In relation to the bathroom working poor as well as the curtain in the bathroom has been delivered to our engineering team for maintenance. Lastly, we are deeply sorry for your unpleasant experience with our staff team. Your feedback has been send to all Front Officer Manager and House Keeping Manager. Once again we are sorry and hope that if you return to Nha Trang you will once again consider us. Best regards, Nguyen Kim Ngan Guest Relation Officer

特别棒的酒店

1.房间宽敞、漂亮且干净。2.酒店提供超棒的自助早餐，选择很多，我特别爱新鲜的酸奶。3.酒店位置很好，沙滩就隔条马路。4.酒店几步路远就是一家商场。

Dear pohseng1121, Thank you very much for taking your time and reviewing your recent stay in our hotel. We are thrilled to learn that you very much enjoyed your stay with us, and highly rated the services and the room. Once again we would like to thank you for choosing "Alana Nha Trang Beach" Hotel. We are looking forward welcoming you back in a near future. Best regards, Nguyen Kim Ngan Guest Relation Officer

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价位

US$51 - US$108 （基于标准间的平均价格）

位置

越南庆和省芽庄

客房数量

108

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阿拉纳芽庄海滩酒店 Alana Nha Trang Beach Hotel

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阿拉纳芽庄海滩酒店
Alana Nha Trang Beach Hotel