卡拉柯伊拱顶别墅 (伊斯坦布尔)

这家酒店地理位置优越，室内设计采用了古老的建筑特色，很出色。从我们的房间(147)可以看到博斯普鲁斯海峡和苏丹艾哈迈德的最佳景色。然而，由于客房管理对细节不够关注，这影响了房间的漂亮。我发现有四个灯泡坏了，大部分的电视频道都坏了，浴衣上有个大洞。当我向前台报告这些问题时，这个年轻人说他们知道电视的问题，但没有提供任何解决方案或建议，只是耸耸肩。当我们当天晚些时候回到房间时，一个灯泡已经换了，但其他的都没有换。当你花几百美元在这样的酒店里住一个房间时，你希望所有东西都能正常使用。客房部主管每天在哪里检查工作?

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回复来自卡拉柯伊拱顶别墅的Front Office ManagerTheHouseHotelKarakoy

2019年9月22日已回复

Dear Stephen, Thank you for posting a review . It's good to hear that you like the location and the interior design of the building. We’re sorry to hear that your experience was not of the quality you expected. We have reviewed your comment and it is very helpful to take our services to take higher level. It will definitely be considered for our future operations. We hope to have a chance to welcome you back to The Historical House hotel Karakoy. Best wishes, The House Hotel

parovo 写了一条点评 2019年9月

英国北安普敦156 分享43 推荐

干净，古色古香的酒店，屋顶上有很棒的酒吧，地理位置也很不错

我肯定会毫不犹豫的向我的朋友们推荐这家酒店。我们很喜欢这里。从这里穿过河流去加拉塔地区很方便，在这里可以很方便的购物吃东西。房间的天花板很高，空调也很好。屋顶酒吧很棒。晚上坐在酒吧里可以听到古巴的现场音乐！工作人员很友好，这个酒店各方面都棒极了。

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回复来自卡拉柯伊拱顶别墅的Front Office ManagerTheHouseHotelKarakoy

2019年9月13日已回复

Dear Parovo, Thanks for the awesome review ! It's wonderful to hear that you enjoyed your stay and also the Cuban night. We count ourselves lucky for guest like you. We would love to see you again here at The House Hotel Karakoy. Best wishes, The House Team

MYI 写了一条点评 2019年7月

日本东京4 分享1 推荐

完美的位置，非常独特的银行大楼

地理位置优越，位于交通便利的新城区Karakoy桥交汇处，乘坐有轨电车，地铁，地下缆车和小船只需要几分钟。酒店房间宽敞，天花板很高。银行大厦经过了优雅的改造，顶楼有一个酒吧，可以观赏风景。Mehmet是一个非常乐于助人的接待员，提供了餐厅和土耳其澡堂的绝佳建议。一定会再来这里的。

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回复来自卡拉柯伊拱顶别墅的Front Office ManagerTheHouseHotelKarakoy

2019年7月2日已回复

Dear Guest, Thank you for taking the time to review your recent stay at The House Hotel Karakoy in Istanbul. We are always eager to hear what you liked and how we can improve, and we are so happy to hear that had a magical stay with us. It was our pleasure entirely to welcome you to The House Hotel Karakoy and we look forward to seeing you again in the near future. Warm Regards, Yagmur Gundogdu Guest Services Agent

Nancystst 写了一条点评 2019年5月

英国萨里3 分享

完美！

这是我第一次来别墅酒店。我发了一封邮件，根据房间的需要和位置提出了一些要求，我的邮件得到了及时的回复，我的要求得到了满足。酒店的环境非常棒，我发现早餐出奇的美味和与众不同。屋顶酒吧有很棒的景色，我们度假期间在那里花了很多时间，酒店及城市都相当美。

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回复来自卡拉柯伊拱顶别墅的Front Office ManagerTheHouseHotelKarakoy

2019年5月27日已回复

Dear Guest, Thank you for taking the time to review your recent stay at The House Hotel Karakoy in Istanbul. We are always eager to hear what you liked and how we can improve, and we are so happy to hear that had a magical stay with us. It was our pleasure entirely to welcome you to The House Hotel Karakoy and we look forward to seeing you again in the near future. Warm regards, Yagmur Gundogdu Guest Services Agent

indiantraveller1104 写了一条点评 2019年5月

印度柯钦40 分享4 推荐

地理位置便利的精品酒店

这是一家古老的银行，被改建成酒店，因此客房和公共区域都有它自己的魅力。我们在那里获得了一间带阳台的行政套房，非常完美，这买卖非常划算。房间宽敞，顶级，配有高级酒店所需的所有现代化设施。早餐非常好，工作人员很热情，非常乐于提供帮助。有一条隧道直通独立大道，五分钟之间就可到达，非常便于购物。距离加拉达塔仅有300米，也有很多用餐选择。

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回复来自卡拉柯伊拱顶别墅的Front Office ManagerTheHouseHotelKarakoy

2019年5月10日已回复

Dear Guest, Thank you for taking the time to review your recent stay at The House Hotel Karakoy in Istanbul. We are always eager to hear what you liked and how we can improve, and we are so happy to hear that had a magical stay with us. It was our pleasure entirely to welcome you to The House Hotel Karakoy and we look forward to seeing you again in the near future. Warm regards, Fatih Ozer Guest Services Supervisor