Dear Valued Guest, Thank you very much for having chosen to stay at the Hilton Luxor Resort & Spa and for taking the time to share with us your recent experience at our resort via the Tripadvisor website. I am so delighted to learn that our services and facilities exceeded your high expectations. It is always great to receive such positive feedback. Many thanks for taking the time to advise us. I will share your compliments with all of our team members. Looking forward to welcoming you again soon at our sunny resort. Kind regards, Florian Gruhl General Manager
Dear Kobe, Greetings from Hilton Luxor Resort & Spa…. Thank you indeed for your kind comments on tripadvisor site about your recent stay with us and it was our honor to have you as our guest. I am very proud to read that the service & facilities at our resort exceeded your expectations. Your feedback about the team members has been conveyed to them in particular with the front desk team Rawda and they are so happy to know that their efforts have ended up to your entire satisfaction. Looking forward to welcoming you again to “your home away from home”, in Egypt. Kind regards, Florian Gruhl General Manager
Dear Valued Guest, Thank you for your lovely review! We’re delighted to hear that you enjoyed our great location in Luxor and the beautiful sight of hot air balloons each morning. It’s wonderful to know that you found our breakfast rich, and that Chef Doaa’s enthusiasm made it even more special, especially with the fun bunny pancake for the children. Your feedback is greatly appreciated, and we look forward to welcoming you back for another enjoyable stay! Best regards, Florian Gruhl General Manager
Dear Valued Guest, Thank you for your review! We're glad to hear that you enjoyed your stay at our hotel and appreciated the beautiful sunsets and great service. It's wonderful to know that Mariana provided you with excellent recommendations for local specialties. We appreciate your feedback and are always looking to improve our offerings. Thank you for your recommendation, and we hope to welcome you back for another enjoyable stay! Best regards, Florian Gruhl General Manager
Miss Mariana started my new day's journey with her smile and enthusiastic service. I'm very happy to meet her and taste the Egyptian specialty food that she personally recommended. Mariana小姐用她的笑容和热情的服务开启了我新一天的旅程。我很高兴能遇到她，并品尝了由她亲自推荐的埃及特色食物。以及终于在来埃及的第三天喝到了冰美式，哈哈哈。
Dear Valued Guest, Thank you for sharing your wonderful experience! We are delighted to hear that Miss Mariana made such a positive impact on your day with her warm smile and enthusiastic service. It’s fantastic that her recommendations for Egyptian specialties enhanced your culinary journey. We’re glad you enjoyed your time with us and that you had the opportunity to try an iced Americano on your third day in Egypt! Thank you for your kind words, and we look forward to welcoming you back for more memorable moments! Best regards, Florian Gruhl, General Manager
The hotel has a shuttle for 20 usd per person. They are on time and it is roomy. We did not use taxi, however if you do, get the price agreed to up front. FYI. There is no gps monitoring of taxis in Luxor.
Dear Valued Guest,
Wish you a great day,
thanks for choosing our resort to spend your precious vacation,
Regarding to your request we can book a day use room to keep it until you leave.
Please don't hesitate to contact us for any other further assistance.
Kindest Regards,
Safia Nassrallah
General Manager Secretary
