Dear Jo H, Thank you for your enquiry. Our swimming pool is opening seasonally from 1 May to 1 Nov. Since it is a outdoor pool, the pool will be closed if the weather were bad such as typhoon or thunderstorm signal is hoisted. Should you have any enquiry, please do not hesitate to contact us again. Best Regards Damian Lam Assistant Front Office Manager

Please be informed the outdoor swimming pool will be opened for the month of April to September 2019. Thank you.

Pool was still closed when we left last week; 21 November

They don’t have Airport shuttle! You need take care it by yourself! Either Bus or subway( Airport express).I don’t recommend this hotel. U might I have a better choice like Holiday Inn or Courtyard or Jen Hotel

Hi, Hong Kong Disney has instructions on how to get to the park. I cannot post a link to the Disney site here so just google for: Hong Kong Disneyland MTR There is an MTR station very close to the hotel and there is a free shuttle that goes from the hotel to the airport express train station. It takes about 1 hour to go from the hotel to Disneyland by MTR or combination of airport express and MTR. I don't know how much it will cost. When you land at Hong Kong airport, after you pick up your luggage and exit the immigration area you will see a Tourist information booth. They have people that can provide you with maps and more instructions. Regarding the hotel deposit you need to contact the hotel (phone number is +852 2599 9888) and ask them directly. Most hotels usually require a deposit even if you pre-paid for the room. You can usually use any credit card. It does not have to be the same credit you used to pay for the room. If you don't have a credit card they might require a cash deposit. But again, the best thing to do is call the hotel and talk to them directly in order to get the most accurate answer.