Fully blown away by MOJKT’s splendid service. As we arrive the hotel, we were enthusiasticly led to the room by Rani. Since we really like collecting MO momentos, it was super thrilled to see all the momentos and fancy welcoming letter were in the room in advance.Big surprise and it was definitely a delighting momemt. Rani‘s big smile and hospitality warmed us so much, we took a selfie with Rani and got the printed photo with frame the next eveing. The spa and foods were great also. Fauziah and Palta at the spa front desk,Zachra at the club lounge, Fira who we met when we check out at front desk,they are all remarkable ambassadors also. It’s amazing to have such good service in this 1978 built hotel which has good maintenance. Recommended! 非常满意的服务，客户关系的Rani，Spa前台的Fauziah和Palta，Club lounge的Zachra，退房时遇到的前台Fira都提供了非常温暖的服务，1978年建的酒店但保养的非常好，强烈推荐…
雅加达文华东方是值得来的。每一个员工都是无比热情！员工亲切的带你来房间，介绍信息，无比仔细！客房部的员工更是贴心！ I would like to express my appreciation for HSKP colleague Diaz. Diaz organized my staffs properly and the cute towels animals arranged in my room also made my day! For sure will come back to MO. Jakarta again!