Disclaimer: I am sharing my personal experience which should not be regarded as a generalisation. My wife and I arrived at the hotel 4 hours before check in. We were surprised that we could book in if we wish to as there were empty rooms available. However, the rooms did not have the furniture we needed for our stay. The team leader Tommy Liew assured us that we would be notified once our requested room became available. So we went shopping nearby. Within 1.5 hours, we received notification that we could check in! And our request for a late check out was also granted one day prior. These are among the many reasons we are impressed by the personalised service provided by Tommy and his team at Ji Hotel. However, I believe patrons must understand that while they try their best, the hotel cannot always grant requests when it is not within their means to do so.

For the hotel, it has its own parking facility available complimentary for its own guests. If you are asking for hotel rates, you may find it online. If you are asking for parking rates, they have an app for parking which will be able to provide more details on the parking rates.