Dear Voyager57664816840, Thank you for your glowing review and for highlighting the exceptional service provided by Javier Chang. We are thrilled that your stay at InterContinental Singapore was such a memorable experience, from our elegant atmosphere to the personalized attention Javier provided. Your kind words about his dedication, professionalism, and local insights truly reflect our commitment to delivering outstanding hospitality. We will be sure to share your feedback with him. We look forward to welcoming you back soon. Warm regards, Andreas Kraemer General Manager
Dear Wanderer12338933488, Thank you for sharing such a detailed and heartwarming review of your stay at InterContinental Singapore. We are thrilled to hear that our service, cleanliness, and attention to detail contributed to making your Singapore trip memorable. It is wonderful that our team, including the breakfast staff, made you feel at home with their personalized service. We are honored to have been part of your family’s second trip to Singapore and look forward to welcoming you back. Warm regards, Andreas Kraemer General Manager
Dear Paradise52349363134, Thank you for your wonderful review. We are delighted that you enjoyed our convenient location, beautiful lobby, and especially the attentive service from Zhu Qing. Your kind words truly motivate us to continue delivering exceptional experiences. It is great to know that our location made exploring attractions easy for you. We are thrilled to hear you plan to stay with us again, and we look forward to welcoming you back on your next visit. Warm regards, Andreas Kraemer General Manager
Dear Adventure32760528667, Thank you for choosing InterContinental Singapore for your stay and for sharing such a delightful review. We are thrilled to hear that you enjoyed the environment, our quick check-in process, and the warm service from our porter. A special thank you for highlighting Suna’s efforts in making your room feel like home – we’ll be sure to pass on your kind words. We look forward to welcoming you back for another wonderful stay. Warm regards, Andreas Kraemer General Manager
Dear Quest23132717433, Thank you for your lovely feedback and for choosing InterContinental Singapore. We are delighted to hear that Zhu Qing and Hong Yan provided warm and attentive service, ensuring your stay was comfortable. It’s wonderful to know you appreciated the communication in Chinese and the care in keeping your room clean. Your kind words mean a lot to us, and we look forward to welcoming you back in the future. Warm regards, Andreas Kraemer General Manager
Last July they only served Prosecco (not Champagne) in the Club Lounge during the evening cocktails. It was not included at breakfast but I'm sure if you asked, you could order it at breakfast for an additional charge.
Yes, but on a case by case basis. The rules for all Intercontinental hotels that have club lounges, prohibit children during the cocktail hours however, exceptions are sometimes made and in Singapore the families are seated toward the front of the club. As long as the children are well behaved and respectful, the families are welcome. If the children are running around and disrespecting the privacy of others, the families will be politely asked to leave. As a Royal Ambassador that has visited most of the clubs around the world, I support this policy and agree with some leniency for families with children.
