新加坡乌节大酒店

您的工作人员，助理客户体验经理Nelson Wang先生给我留下了非常深刻的印象和满意的服务。我12月8日在贵酒店住了一晚，尽管人很多，Nelson还是非常耐心地回答我的问题。我同时也注意到，他总是把顾客的利益放在第一位，行为举止都非常独特，笑容也很有感染力。这样值得称赞的服务很少见，Nelson先生也是您团队中难能可贵的一员。我期待着我要在这里度过的接下的日子！并且房间很舒适干净，维护良好。对于我逗留在贵酒店期间的经历我只能用好话来描述了。

回复来自新加坡乌节大酒店的Guest Relations ManagerDelilah_Hamid

2018年12月8日已回复

Dear redr0se03, Thank you for your fantastic review on the Orchard Hotel Singapore. Your gracious compliment for Nelson is much appreciated and, recognition will be accorded. It will be our pleasure to look forward to welcome you again, when your travels bring you to Singapore. Warm Regards Delilah Hamid Club Manager

位置非常好

过去在这家酒店住过几次，最近我们参加一次会议时又入住了。住在这里总是一个愉快的体验。除了这次酒店休息室和咖啡店的大厅处在装修。这家酒店有着完美的位置。很容易在任何时间到达任何地方。克莱莫翼和酒店内外的几个咖啡店和餐厅的冷藏室提供了额外的舒适和便利。

回复来自新加坡乌节大酒店的Public Relations ManagerDelilah_Hamid

2018年11月20日已回复

Dear RubyJaneSV, Thank you for your excellent review on the Orchard Hotel Singapore. We are delighted that you had a good stay experience. And, that you had liked our location. It will be a pleasure to look forward to your continued support. We hope to offer you an elevated stay experience, on completion of our enhancement program in the Lobby. Warm Regards Delilah Hamid Club Manager

很棒的酒店！！早餐很好吃！

高级酒店。干净整洁, 服务周到。我要感谢 tina soh kim 在吃早餐的地方提供的完美服务。办理入住和退房手续的好时机。你可以在正门找到出租车, 不用打电话。

回复来自新加坡乌节大酒店的Guest Relations ManagerDelilah_Hamid

2018年11月14日已回复

Dear ascheva, Thank you for your fantastic review on the Orchard Hotel Singapore. We hope you had a memorable stay experience. Your gracious complement for Tina Soh is much appreciated, and due recognition will be accorded. In the meanwhile, we look forward to your continued support. Warm Regards Delilah Hamid Club Manager

一个普通的酒店

住在这里你一定会觉得这里真的很一般很简陋。这张照片是在下午2:20拍的，在上午9点以后，我去参加朋友女儿的婚礼茶会之前，在吃完早午餐回来休息时，我要求在我的房间341门外的客房保洁员打扫我的房间。但我被告知，由于大量预定导致的混乱，我可以得到一个客房升级的服务，但这并没有成为现实。总之，我绝不会推荐这样的酒店。

回复来自新加坡乌节大酒店的ManagerNickC4921

2018年10月28日已回复

Dear Jekoo2, Thank you for taking the time to review your experience at Orchard Hotel Singapore. We are disappointed to hear we failed to meet your expectations and sincerely apologize for these inconveniences that disrupted your overall experience. We would love the opportunity to discuss this with you further so that we may follow-up appropriately with team as this does not reflect our standards. Please feel free to give us a call at your convenience at +65 9186 8031 or by email at nick.chia@@millenniumhotels.com. We look forward to hearing from you. Thank you again for taking the time to share your comments and we hope to have the opportunity restore your faith in our hotel in the near future. Warm regards, Nick Chia Hotel Manager

装修期间……

酒店正在装修中，对客人有很严重的影响。这些房间只有很小的窗户，而且没有灯，使房间显得非常黑暗和老式。在目前的状况下，酒店无法为客人提供服务，但我们也十分合理地希望我们的出的费用能物有所值。我应该住5晚，但在第一天之后我就搬出去了。所以预定酒店的时候，也注意酒店是否在装修，因为他们可能故意不特地标注，同时维持原本的收费标准。

回复来自新加坡乌节大酒店的ManagerNickC4921

2018年10月23日已回复

Dear B777_pilot, Thank you taking time to review. Sincere apologies on the unpleasant experience. We regret that we did not fully meet your expectations. We value your comments and will work towards improving our service standards. We hope to welcome you back again in the near future. Warmest regards, Nick Chia Hotel Manager

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相册类别

所有照片旅客客房和套房餐饮泳池和海滩商务中心和活动室家庭和游乐区

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What is the nearest MRT to the hotel. We plan to take mrt from the changi airport. Thanks for your help

Hi..the nearest station is orchard road and the walk to the hotel is about 8 minutes.I used the app Grab alot in Singapore and found it to be very reasonable.Safe travels and enjoy

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The TA description of this hotel mentions 'Airport Transport'. Can someone tell me if this is a 'dedicated' service offered and run by the hotel, or is it just a case of them arranging a taxi firm (outside firm) to pick you up? Hope you can help? Thanks Ash

Dear Ash B, Thank you for your enquiry. Please be informed that the hotel does not offer complimentary transfers from and to the airport. However, we will be happy to assist with the arrangement. The charges for such arrangements will be billed to your goodself. Generally, taxis are easily available from any of the airport terminals. If you prefer that we assist with the arrangement for a limousine transfer, please inform the Reservations Department at the point of making your reservations. Warm Regards Delilah Hamid Senior Guest Services Executive

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Iwantto contact someone at the hotel in Guest Relations before our stay. Starts in 3 weeks time. Does anyone have an email address? Preferablyof a specific person rather than a general one? Appreciate any help!

Dear pafuri, As we are unable to include any email address or website links on this page, I have sent you a personal message with details, and I look forward to hear from you. Warm Regards Delilah Hamid Senior Guest Services Executive

I'm planning a trip in December. I'd like to find out if the hotel has it's own self-service coin operated machine and dryer and how much per use. If not, is there any near the hotel?

No. If you are a Premier Club member you get 2 free items per day. I am not sure where the closest laundry is, but a quick google search should show you where they are.

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What is the "Signature Library" at Orchard Hotel? Is the minibar in Signature Deluxe Room free?

It's not a library rather a lounge to rest with hot beverages being self served. No one to man the place. Minibar items are chargeable.

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价位

US$127 - US$250 （基于标准间的平均价格）

其他名称

orchard hotel singaporesingapore orchard hotel

位置

新加坡新加坡Boulevard乌节路乌节中区/城区

客房数量

656

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新加坡乌节大酒店 Orchard Hotel Singapore

新加坡乌节大酒店
Orchard Hotel Singapore