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Novotel Cusco (库斯科)

1,807 条点评
在192家库斯科酒店排名第49
旅客 (700)
360
全景 (13)
客房和套房 (250)
卓越奖

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卫生与卫生
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优惠度
卓越奖
绿色领袖 铜级
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餐厅
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免费高速WiFi
酒吧/大堂
含早餐
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会议设施
宴会厅
干洗服务
提供上网服务的商务中心
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残障通道
洗衣服务
精通多国语言服务人员
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小吧台
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绿色
位于中心地带
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酒店优惠信息
1,806 条点评
997 张照片
30问答
0 个房间贴士
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在秘鲁度假期间,我和家人朋友在这家酒店住了5晚。我们的团队有单人房和双人房,都很棒。酒店坐落在一条安静的街道上,离阿玛斯广场只有几个街区,所以步行5到10分钟就能到很多购物和餐馆。主中庭是享用早餐,晚上品尝鸡尾酒或在白天休息时度过一段时光的好地方。 作为一个价格合理的酒店,去库斯科旅游的时候强烈推荐这个地方给家人或夫妻。
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回复来自Novotel Cusco的General ManagerNovotelCusco31979518
回复时间:2周前
Dear Mr Jonathan, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Juan Tapia General Manager
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这家酒店太糟糕了。如果你想订这家,尽量避免吧。入住期间遇到了很多问题,包括破旧的房间设施、巨大的噪音和连你的基本需求都无法满足的员工。当时给前台打了很多次电话,他们都听不懂。Lidio向我保证会有经理联系我解决,但我没接到任何电话。我今天又打了电话,接电话的那个女人又一次的听不懂然后挂断了电话。不要预定这家酒店!如果能给0颗星的话我就给了。
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回复来自Novotel Cusco的General ManagerNovotelCusco31979518
回复时间:3周前
Dear Mrs Smith, Thank you for taking the time to tell us about your experience at the Novotel Cusco. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. About the telephone call, reservation department did not listen you, please do not hesitate to contact me directly at h3254-gm@accor.com. Sincerely, Juan Tapia General Manager
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很高兴回到诺富特库斯科,它位于库斯科这座历史城市的中心。所有的一切都在一座16世纪的建筑内。我们去马丘比丘旅行前后在这里呆了两次。建议在马丘比丘旅行前住2-3晚,然后在诺富特酒店预订住宿!这是在库斯科入住的好地方,有着令人赞叹的服务!
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回复来自Novotel Cusco的General ManagerNovotelCusco31979518
2019年3月15日已回复
Dear Mr Denis, We very much appreciate your comments regarding your stay at the Novotel Cusco. It is a pleasure to read you. Thank you again for sharing your experience, and we hope to see you soon. Sincerely, Juan Tapia General Manager
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这家酒店坐落在库斯科中心,是个美丽的酒店。这里就像是城市中的神奇绿洲一样。大堂很迷人!工作人员非常礼貌,友好和帮忙。房间非常干净和舒适。
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回复来自Novotel Cusco的General ManagerNovotelCusco31979518
2019年2月24日已回复
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Juan Tapia General Manager
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良好的住宿和服务。乐于助人的员工,你住宿的时候他们可以给你一些建议和指导。早餐美味,有新鲜水果和不错的咖啡。早餐很早就开始提供了,这样很理想,如果你需要前往库斯科周边其他地方旅游的话。
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回复来自Novotel Cusco的General ManagerNovotelCusco31979518
2019年2月13日已回复
Dear Guest, Thank for choose Novotel Cusco for your stay in this beautiful city and thank you for share your comments with us. We hope to have the pleasure to see you in a near future. Sincerely, Juan Tapia General Manager
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所有照片旅客客房和套房餐饮家庭和游乐区商务中心和活动室
TripAdvisor 独家授权的专业照片Novotel Cusco
The Standard Matrimonial at the Novotel Cusco
TripAdvisor 独家授权的专业照片Novotel Cusco
The Standard Matrimonial at the Novotel Cusco
TripAdvisor 独家授权的专业照片Novotel Cusco
The Colonial at the Novotel Cusco
TripAdvisor 独家授权的专业照片Novotel Cusco
The Standard Double at the Novotel Cusco
官方提供的照片Novotel Cusco
Colonial Guest Room
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12345650
Olá, gostaria de saber como posso ter e se há algum custo adicional para ter o oxigenio no quarto.
Eles emprestam no quarto ou na recepção, dependendo do seu estado ;) eu preferi ficar na Recepção. 5 minutos + um exercício de respiração na rua foram suficientes para tirar minha náusea e dor de cabeça. Outra dica é comprar um tubo portátil nas farmácias. Lembra um tubo de desodorante spray. O pior realmente foi o meu dia 1, no 2 eu já era um local hahaha
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Dear Guest, The best way to come to the Hotel is by taxi, you have companies of taxis inside the airport or you can arrange a taxi with us, also about the Tours you have city tours in the morning and also in the afternoon, please let me know which one would you like in order to send the complete information. Best Regards Wilma Zuñiga Deputy Manager
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As far as I know, all hotels in Cusco and Ollantaytambo let you keep your luggage while you take a train to Machu Picchu without any charge. Also, there should be no charges for late check-in.... For late check out there may be some charges. I suggest you write to the hotel directly.
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123456
价位
US$105 - US$255 (基于标准间的平均价格)
其他名称
novotel cusco hotel cuscocusco novotelaccor cusco
位置
秘鲁库斯科地区库斯科
客房数量
99
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