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诺富特纳迪酒店 (纳迪市)
Novotel Nadi

1,287 条点评
在30家纳迪市酒店排名第15
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客房和套房 (229)

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在 维提岛 的 30 家酒店中排名第 15
地点
卫生与卫生
服务
优惠度
酒店设施
游泳池
餐厅
免费停车
客房服务
有健身房的健身中心
酒吧/大堂
付费Wifi
付费网络
会议室
会议设施
儿童活动 (适合儿童/家庭)
公用Wifi
室外游泳池
宴会厅
干洗服务
接驳车服务
提供上网服务的商务中心
无烟酒店
机场接送
残障通道
洗衣服务
精通多国语言服务人员
网球场
门房服务
高尔夫球场
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房间设施
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1,287 条点评
8问答
0 个房间贴士

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我们常常在抵达斐济,转移到珊瑚海岸的度假村之前住在这家酒店。我们通过澳洲航空预订了房间,并且花钱订了高级客房,但房间闻起来一股霉味,而且状况也很不好。食物的选择超级贵,而且品质很差。下次旅行我们可能会寻找其他的选择了。
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回复来自诺富特纳迪酒店的General ManagerJack W
回复时间:3周前
Dear WaggaWagga Traveller, Firstly, kindly allow me to sincerely thank you for staying with us. I have read your review with much gravity. The relevant departments have been advised of the issues you faced. Your matters of concern have been taken on board and will be given concrete attention. Our Al Fresco food dining menus reflect a Pacific origin. The menus have been engineered by a World renown Hawaiian celebrity, Chef Colin Chung and is generally well received. Our prices are subject to 25% government taxes which largely inflates the selling prices. Whilst the prices may seem high, guests who eat and drink with us, along with other hotels, contribute to the longevity of the Tourism & Hospitality industry, which is Fiji’s main source of national income.There are alternative & more affordable venues to dine at in Nadi. We are always happy to advise you on where to go. WaggaWagga Traveller, we hope that you will give us the opportunity to serve you better in the future. Kind Regards Jack Work General Manager Novotel Nadi
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我们在五月入住在诺富特楠廸酒店,可是这一家酒店和我们预定网站智游网中的照片和介绍中有所大的出入,除了职员友善,硬件和设施很旧。很多东西要另外自费,上网等等也是要付钱的。
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它既不时髦现代,也不富丽堂皇。但是床铺很好,房间是70年代风格的,铺瓷砖的地板很干净。酒店离机场很近,但你需要一辆出租车到镇上、度假村、港口和机场。另一方面,工作人员非常乐于助人,酒店也非常安静,互联网运行可靠。对住宿和做生意来说并不那么糟,也许对于想要享受斐济海洋度假的人来说,不那么有趣。早餐很普通,但你会得到煎蛋和新鲜水果。奶酪、面包和果汁很差。
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回复来自诺富特纳迪酒店的General ManagerJack W
回复时间:3周前
Dear Chris H, Please allow us to thank you kindly for choosing to stay with us. We appreciate your positive feedback on your stay. The Novotel Nadi, is perhaps, the ‘Grand Dame’ of all hotels in Fiji. It has a colorful history which was perpetuated by its proven reputation as a preferred transit hotel over the past 4 decades. Our staff are our biggest assets and I am happy that you experienced our unique brand of hospitality. We are constantly re-inventing our Food & Beverage offerings and will look into your concerns as expressed. Chris H, we certainly hope that you will stay with us again in the not too distant future. Vinaka & Regards Jack Work General Manager Novotel Nadi
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我是雅高白金会员,在我入住时前台工作人员并不知道这个会员的好处。他从我的信用卡中扣除存款,而且没有给我支付现金的权利,甚至没有给我收据。我的房间很恶心,尤其是浴室。我迫不及待地想在第二天退房。我还在等总经理回复我的邮件。
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回复来自诺富特纳迪酒店的General ManagerJack W
2019年4月28日已回复
Dear NileshniSingh, Thank you for taking the time to provide us with feedback. We appreciate feedback from all our guests especially, our valued guests like yourself. I am very disappointed that we were not able to meet your expectations during your recent stay with us. It is obvious from your feedback that the hotels usual high service standards and positive stay experience were not met. On behalf of the team at Novotel Nadi, I would like to convey our most sincere apologies that your stay was not as expected. You have been in contact with the hotels Front Office Manager and he has already assured you that he has conducted refresher sessions with his team, especially the new recruits. Please contact me on jwork@novotelnadi.com.fj to discuss this matter further. Kind Regards Jack Work General Manager Novotel Nadi
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我们于2018年8月提前支付了住宿费用,最近于2019年4月入住。入住登记时他们说所有的钱都付清了,所以为什么又要向我们收费呢?我们正在等待全额退款/信用卡,希望能马上收到。不开心
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与 Accorhotels.com 合作收集的点评
回复来自诺富特纳迪酒店的General ManagerJack W
2019年4月23日已回复
Dear Carol S, Thank you for taking the time to provide us with feedback on your recent stay. I am truly sorry for this experience, appreciate if you please provide me details of your booking through to my email address jwork@novotelnadi.com.fj. I will investigate this matter personally and revert to you. I look forward to your email. Kind Regards Jack Work General Manager Novotel Nadi
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价位
US$70 - US$99 (基于标准间的平均价格)
其他名称
novotel nadi hotel nadiaccor nadinadi novotelfiji mocambo
位置
斐济维提岛纳迪市
客房数量
127
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