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希尔顿酒店 (索非亚)
Hilton Sofia

1,639 条点评
在140家索非亚酒店排名第7
旅客 (718)
客房和套房 (207)
餐饮 (74)

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在 索非亚 的 140 家酒店中排名第 7
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卫生与卫生
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1,639 条点评
12问答
0 个房间贴士

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+1
第二次到访贵酒店,认真来说,以贵酒店的品牌理念及地理位置,不要太苛刻的评论其实都还是不错的。毕竟只是准4星酒店。但是,肯请贵酒店有一些基本的餐饮管理经验可好??? 特别可笑的就是早餐餐厅的盐瓶是三个洞的,胡椒瓶却是一个洞的.请问哪家餐厅会出现这种状况呢?一个星级酒店的餐饮常识真心混乱。感觉贵酒店聘请的临时工都比穿西装的管理层热情礼貌。 早餐期间,没有人会主动询问你需要咖啡与否、也没有果汁续杯的服务。 本来菜色就不齐全、摆出来的就少,有时空了,也没有人补齐。 煎蛋的厨师一般都不在档口。都是客人在那里等很久才有服务员上前询问。
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回复来自希尔顿酒店的General ManagerChristoph_Glaser
2018年10月19日已回复
Dear 第一批酒店从业者, Thank you for taking the time to review your recent stay at Hilton Sofia and for being our guest for the second time. I am very sorry to hear that you were not entirely satisfied with your breakfast experience. I do realize that the reverse number of holes on the salt and pepper shakers might be inconvenient or confusing for some guests. However, as this custom varies by culture, in Bulgaria, as well as in many other European countries, the standard is to store the salt in the shaker with the bigger amount of holes. As a five-star property, we know how important it is to be aware of the needs, preferences and timing of our guests, and that breakfast is the one meal that these are most likely to vary. We also take our guests' feedback extremely seriously, so please be assured that your comments have already been taken into account and will motivate us to try even harder to deliver the best possible experience for all our guests. Thank you once again and we hope to welcome you back soon and have the chance to make things right for you! Kinds regards, Christoph Glaser General Manager
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第一次造访索菲亚,入住希尔顿饭店,舒适的房间,友善的服服人员,离市区也很近,希望下次还有机会到当地旅游
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回复来自希尔顿酒店的General Managersofhigm
2018年1月23日已回复
Dear Ellen L, Thank you very much for sharing with us your positive evaluation about Hilton Sofia! It is very nice to hear that you enjoyed the stay under our roof so much , highlighting the comfortable amenities and the convenient hotel location! On behalf of the whole team- we are all looking forward to the pleasure of welcoming you back, for your next Sofia getaway! Kind regards, Christoph Glaser General Manager
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我们在这里住了 四个晚上,过得非常愉快。到达时,我们被提供了一个升级的房间(我们付了钱的),可以进入一个单独的休息室,里面有饮料和小吃。这是一个很好的决定因为这里总是很安静、干净,自助早餐是我吃过的最好的之一。另一个好处是那里有一个地铁站非常靠近,你可以大约10分钟到达市中心。我绝对会再次呆在这里。
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回复来自希尔顿酒店的General Managersofhigm
2017年12月28日已回复
Dear Mutt_ley618, Thank you very much for sharing with us your kind feedback about Hilton Sofia! We were delighted to learn that you remained happy with the convenient hotel location, executive lounge as well as the food experience and the hotel amenities! Once again your feedback is highly appreciated and we are looking forward to welcoming you back at Hilton Sofia! Kind regards, Christoph Glaser General Manager
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一切都很好。我会再去。靠近主要的购物街和晚餐小酒馆。位于城市中心的位置,靠近一个美丽的公园。酒店内有基本的购物。桑拿浴室和休息室大多是免费的。
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回复来自希尔顿酒店的General Managersofhigm
2017年10月31日已回复
Dear chrisdE7682FX, Thank you very much for sharing with us your positive feedback about Hilton Sofia! It makes us very proud to hear that you enjoyed the stay under our roof and appreciated the location and our facilities! Looking forward to the pleasure of welcoming you back, on your next trip to Sofia, very soon! Kind regards, Christoph Glaser General Manager
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地理位置优越,服务舒适。去过保加利亚已经20年了,住过很多旅馆。这是目前为止住过最好的,将来肯定会住在那里。安静的位置,走一小段路到步行街,那里有许多餐馆和购物。这家酒店以其出色的自助早餐而闻名,在索非亚被认为是最好的酒店。
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回复来自希尔顿酒店的General Managersofhigm
2017年10月27日已回复
Dear Patricia B, Thank you very much for sharing your wonderful feedback about with us! It is great to hear that you consider Hilton Sofia to be the best in Sofia! This feedback makes me really proud and I am glad you appreciated also the convenient location, surroundings and the breakfast experience! On behalf of the whole team- Looking forward to the pleasure of welcoming you back under our roof, soon! Kind regards, Christoph Glaser General Manager
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上一页
价位
US$85 - US$279 (基于标准间的平均价格)
其他名称
hilton sofia hotel sofiahilton international sofiasofia hilton international
位置
保加利亚Sofia Region索非亚
客房数量
245
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