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威斯汀泽格布酒店 (萨格勒布)
The Westin Zagreb

旅客 (665)
360
全景 (34)
视频 (1)

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地点
卫生与卫生
服务
优惠度
酒店设施
游泳池
客房服务
餐厅
有健身房的健身中心
酒吧/大堂
免费高速WiFi
Spa
会议室
会议设施
允许携带宠物 (可带狗/宠物)
室内游泳池
宴会厅
干洗服务
提供上网服务的商务中心
无烟酒店
机场接送
残障通道
洗衣服务
温水浴池
温水游泳池
精通多国语言服务人员
门房服务
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客房特色
小吧台
空调
套房
家庭房
无烟房
酒店信息
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商务
位于中心地带
酒店星级
1,391 条点评
1,198 张照片
21问答
0 个房间贴士
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我们在这里住了四天,从2019年的3月24日至3月28日。酒店位于城市的主要广场Trg Bana Jelacica,地理位置舒适方便,只需步行就可以到圣马可教堂和萨格勒布大教堂(在酒店能看到它清楚的轮廓线)。酒店的工作人员特别乐于助人和彬彬有礼;房间宽敞舒适,布局良好;早餐可口,气氛融洽。酒店到机场约30分钟的车程。
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回复来自威斯汀泽格布酒店的General Managerdarkor845
回复时间:2周前
On behalf of The Westin Zagreb Hotel, I would like to thank you for choosing us and for taking your time to share such a warm feedback. We are so glad to hear you enjoyed your stay and found all of aspects of your stay up to your satisfaction. Your comments give us great motivation to keep up the good work! We look forward to welcoming you back with us! Kindest regards,
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酒店位置优越,有点老但是外观还是不错的。食物很赞,员工很专业,房间很棒。床很舒服,淋浴也很好,萨格勒布是个一年四季来参观的好地方,酒店楼下有个酒吧,来的都是本地精英,播放着很赞的本地音乐。
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回复来自威斯汀泽格布酒店的General Managerdarkor845
回复时间:4周前
Thank you very much for choosing The Westin Zagreb hotel and for finding time to share your feedback with us. I am very glad that you have enjoyed almost all aspects of our hotel and I have taken particular note regarding your feedback. Thank you once again for staying with us and we hope you choose to create more memories here whenever your travels bring you back to Zagreb. Kindest regards
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位于市中心,可以在酒店顶楼一览美丽的市景。不要因为酒店堡垒似的外观而却步,酒店内部(布置很好)让它成为优质酒店。我的房间翻修的很漂亮,非常干净、宽敞。床特别舒适,让人晚上睡个好觉。洗手间没有房间好,虽干净但旧淋浴设施上有点霉菌。前台员工非常友善、乐于助人。这是家水准很高的商务好酒店。
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回复来自威斯汀泽格布酒店的General Managerdarkor845
2019年1月28日已回复
On behalf of The Westin Zagreb Hotel, I would like to thank you for choosing us and for taking your time to share such a warm feedback. We are so glad to hear you enjoyed your stay and found almost all of aspects of your stay up to your satisfaction. We have taken note regarding bathroom and your feedback has been already shared with housekeeping department. Accept our apologies regarding this. Your comments give us great motivation to keep up the good work! We look forward to welcoming you back with us! Kindest regards,
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我和丈夫12月住在这家酒店。感觉这里很拥挤,而且工作人员也不那么乐于助人。特别是自助早餐,非常令人失望,工作人员似乎并不关心服务,食物质量也不太好。
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回复来自威斯汀泽格布酒店的General Managerdarkor845
2019年1月11日已回复
I would like to thank you for staying at the Westin Zagreb hotel and for finding time to share your feedback. We sincerely apologize for the inconveniences you experienced during your stay. We are looking into all matters you are mentioning. Regarding the staff and the breakfast I have already discussed it with our entire team. If we have a possibility to welcome you back, rest assured we would do our best in order to create much better experience with The Westin Zagreb hotel. Kindest regards,
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2018年11月,我和妻子在萨格勒布的威斯汀酒店共住了5晚。这家酒店干净舒适,设备齐全。酒店位于市中心,门前即是电车站。自助早餐非常好,但有点贵。工作人员非常乐于助人。我们办理入住手续时,要求给一个不吸烟的房间,但是当我们到达房间时,我们发现强烈的香烟烟雾味。我们找到前台,前台立即给换了一个房间,并真诚的道歉。我会毫不犹豫地再次入住这家酒店! (SPG万豪会员)
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回复来自威斯汀泽格布酒店的General Managerdarkor845
2019年1月2日已回复
On behalf of the Westin Zagreb hotel I would like to thank you for sharing the impressions of your stay with us. Your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you once again for staying with us and we hope you choose to create more memories here whenever your travels bring you back to Zagreb.
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First of all we would like to thank you for choosing The Westin Zagreb hotel during your stay. Yes, we have it in all rooms. Looking forward to welcome you soon!
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Is there an (Marriott member) Executive Lounge at this property?
No-not yet. The hotel is undergoing renovations and they will be adding the lounge.
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Is hotel refurbishing now?
Dear guest, the hotel is not refurbishing now. The last renovations were about 3 months ago and new features were added in restaurant Kaptol.
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Is there an ATM or Cash Point in Or near the hotel?
Yes, one in the hotel and several around the hotel.
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Does this hotel provide service from airport?
I think a pick up service is available but its not free of charge Better to book a cab from Airport itself
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价位
US$97 - US$536 (基于标准间的平均价格)
其他名称
the westin zagreb hotel zagrebwestin zagrebzagreb westin
位置
克罗地亚Central Croatia萨格勒布
客房数量
349
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