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阿斯托利亚酒店 (利沃夫)
Astoria Hotel

342 条点评
在71家利沃夫酒店排名第6
旅客 (136)
客房和套房 (61)
餐饮 (13)

关于

在 利沃夫 的 71 家酒店中排名第 6
地点
卫生与卫生
服务
优惠度
旅行者之选 2019获奖者
卓越奖
酒店设施
免费高速WiFi
客房服务
餐厅
酒吧/大堂
含早餐
会议室
会议设施
干洗服务
无烟酒店
机场接送
残障通道
洗衣服务
精通多国语言服务人员
门房服务
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客房特色
客房内冰箱
小吧台
空调
套房
家庭房
无烟房
无障碍客房
酒店信息
酒店星级
酒店风格
时尚
Modern
342 条点评
6问答
0 个房间贴士

点评

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我在乌克兰旅行到现在为止已经三个多月了,我已经习惯了这里的整体服务水平和态度….. - 这里的工作人员非常细心、友好 - 都是乌克兰的标准 -他们还为我组织和预订歌剧的门票。 在9层还能看到一些很美的城市景色 - 酒店地理位置很优越,非常接近歌剧院和购物区。但是即使是一些好的酒店也会有一些讨厌的问题。我预定的是这里最贵的顶层公寓 - 所以应该至少预期这里基本的设施都能用吧 -
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回复来自阿斯托利亚酒店的Директор по продажамASTORIA923
2016年1月7日已回复
Dear Arnaud E, Thank you for sending us your kind feedback and for choosing Astoria hotel for your recent stay. We are delighted to hear that you liked hotel central location, attentive and friendly staff. Please, accept our apologies for the inconveniences you have faced. We have taken your comments on board and we hope, you will see the improvements made on your return. We look forward to welcoming you back in the near future. Best regards, management of Astoria Hotel
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最开始一切都还好:安排入住,服务水平,等等。但是到了晚上(凌晨两点)我被可怕的噪音吵醒了,结果发现是酒店在运走垃圾。我向管理人员反应了这个事情,但第二天同样的事情又发生了。早上我换了一家面前没有一大个垃圾场的酒店。很明显Astoria酒店根本就没有把宾客夜晚的宁静当回事。
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回复来自阿斯托利亚酒店的Менеджер по обслуживанию клиентовASTORIA923
2015年6月15日已回复
Ladies and Gentlemen, After an internal investigation, we found that the photo has been made during the reconstruction of the hotel 2 years ago. We have not found the guest's name Andrew from United Kingdom at the base of our hotel. We also recognize the style of our neighbor who is blackmailing us. For us is extremely important the peace and comfort of our guests and we can certainly claim an excellent soundproofing in our hotel. We are ready to provide a perfect stay in our hotel for all our guests. Best regards, management of Astoria Hotel
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非常棒的酒店——它懂得如何通过贴心和热情友好的服务满足它的客人。在利沃夫的这些天我感觉非常棒,而这与酒店及酒店的餐厅直接相关,在这里我十分满意。这儿的员工都受过良好的训练,在你需要的时候他们总能为你提供恰当的服务。早餐是包含在房费里的,非常之不错——这成了我早上起床的动力哈哈。餐厅里提供的其它餐饮也十分棒,看得出是经过精心准备的。
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回复来自阿斯托利亚酒店的Директор по продажамASTORIA923
2015年6月1日已回复
Dear CeriBarnes, I am very pleased to read your positive and detailed review from your recent stay with us at Astoria Hotel. Thank you for taking the time to share your feedback and recommend our hotel on TripAdvisor. I gladly passed on to the team your wonderful review, who were truly delighted knowing that their efforts has been recognized. Your gracious comments will serve as an added inspiration to consistently maintain the high standards which you have experienced during your stay with us. Whether it’s for business or leisure, we are really looking forward to your upcoming stay with us and are very keen to welcoming you back soon! Best regards, management of Astoria Hotel
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不错且乐于助人的员工。高水准的美丽的房间。中心的位置。就在歌剧院和老城区的转角。食物,包括早餐不是太好,但在UA算不错的了。
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回复来自阿斯托利亚酒店的Директор по продажамASTORIA923
2015年6月1日已回复
Dear Gunnar H, Thank you for your recent review on TripAdvisor. It brings me great pleasure to read of your recent experience with us. I will forward your comments to each department. I am sure your comments will serve to continuously motivate the team for further success. We are happy that we were able to exceed your expectations throughout our services. We hope to welcome you back for another uncompromising experience at Astoria Hotel. Best regards, management of Astoria Hotel
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酒店很小,不过很气派,位于中心地带,但是离老城区还有些距离。房间很小,但是我喜欢它的高天花板。酒店在浴室上投了不少钱,不过我觉得在这儿不太实用。早餐太让人失望了,可选择的菜品有限。工作人员很友好,热情帮忙。正常来说我不会推荐这里,但是考虑到其他选择更差,这里可能还算是最好的。
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回复来自阿斯托利亚酒店的Директор по продажамASTORIA923
2015年5月2日已回复
Dear Cenk A, Thank you for taking the time to write a review about your recent stay at our hotel. I apologize that our property did not exceed your expectations throughout your stay as we strive to provide the world class experience you expect from our brand. We will keep your concerns in mind as we continually evolve to best meet and exceed our guests' needs and hope you will give us another opportunity to impress you. Best regards, management of Astoria Hotel
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价位
US$93 - US$175 (基于标准间的平均价格)
位置
乌克兰Lviv Oblast利沃夫
客房数量
41
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