回复来自亚特兰蒂斯棕榈酒店的Guest Services / Front OfficeATP GuestRelations
2023年2月6日已回复
Dear Scenic46612114752, Thank you for sharing your feedback on TripAdvisor. At Atlantis, The Palm, we strive to offer the best experiences for our guests and we are happy to learn that our efforts had reflected on your recent visit. We will ensure that your positive feedback is passed on to the team to continuously motivate them in upholding the highest standard of our products and services. We look forward to hosting you again. Best regards, Guest Relations Team, Atlantis, The Palm
回复来自亚特兰蒂斯棕榈酒店的Guest Services / Front OfficeATP GuestRelations
2023年1月11日已回复
Dear Explore36152013146, Thank you for taking the time to provide a detailed overview of your stay with us. We are extremely disappointed to know about the incident and do hope you were not injured. We would like the opportunity to discuss your experience further hence, we request you to kindly share your feedback along with the booking details on guestservices@atlantisdubai.com to enable us to contact you for further assistance. We look forward to connecting with you personally. Best regards, Guest Relations Team, Atlantis, The Palm
Dear carolpang1210, Thank you for choosing Atlantis, The Palm and sharing your feedback on TripAdvisor. We are honored to learn that you had a remarkable time with us. Our team is continuously committed to providing the best experiences for our guests and thus, we truly appreciate your positive feedback about our product and services and are happy they have met your expectations. We look forward to welcoming you back in a not so distant future. Best regards, Guest Relations Team, Atlantis, The Palm
Dear katherine_chan123, Thank you very much for your review on TripAdvisor. We are happy to learn that your experience was a remarkable one. We wish to sincerely thank you for your feedback and look forward to welcoming you again in a not too distant future. Best regards, Guest Relations Team, Atlantis, The Palm