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金殿公寓 (暹粒)
Golden Temple Residence

2,252 条点评
在484家暹粒酒店排名第15
Sok San Road, Steung Thmei Located in Old Market Areas, 暹粒 柬埔寨
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客人1 间客房2 位成人0 名儿童
Booking.com
US$97
+ US$22 税费
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在19/09/25前可免费取消
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Orbitz.com
US$96
+ US$23 税费
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在19/09/26前可免费取消
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Agoda.com
US$119
US$70
+ US$16 税费
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节省 US$49
在19/09/26前可免费取消
Hostelworld.comUS$119
TravelocityUS$96
Expedia.comUS$96
价格为合作伙伴提供的每晚平均房费,可能不包含所有税费。 所显示的税费仅为预计。详情请咨询我们的合作伙伴。
旅客 (1817)
360
全景 (46)
视频 (1)

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优惠与公告:套餐优惠
2,252 条点评40问答0 个房间贴士

点评

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这是我住过最棒的酒店。服务是顶级的,人很好,很友好。他们很注重细节,会让你觉得像在家里一样。他们会记住你的名字,在你太阳天外面走路之后,会给你新毛巾。服务员很棒,旅游服务也很棒。导游知识渊博,很友好,私人汽车带有空调。我没法再要求更多了。酒店的菜也很赞。周六酒店还有表演,会让人起鸡皮疙瘩。最后水疗也很不错。我还会住在这里的!
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回复来自金殿公寓的General ManagerGTGROUP
回复时间:2周前
Dear dastiz, Warm greeting from Golden Temple Residence, It was an honor and valuable occasion to accommodate you in our property, Thanks for your time to share your amazing and value experience of your stay with us on TripAdvisor while you are here to visit Cambodia, Kingdom of wonder. I'm delighted to read that you had exceptional time with us. Your review could mean enough to us and we really appreciated your singing the praises of the hotel's facilities and hospitality delivered by our local Khmer team here. We encourage going the extra mile and your feedback is vital for us and your recommendation is great support. I trust you are well and please let me know when you plan to return so that I can personally assist you with your accommodation requirements. Yours sincerely, Luon Thea (Mr) General Manager E-mail: gm@goldentempleresidence.com
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从我们晚上10点走出出租车的那一刻起,我们就被热情的欢迎惊呆了!酒店提供了饮料和小吃,然后安排到一个漂亮的房间。工作人员一丝不苟,没有什么麻烦。温泉太棒了。没有足够的形容词来形容这家精品酒店是多么不可思议。我们会再来的…从新西兰远道而来。
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回复来自金殿公寓的General ManagerGTGROUP
回复时间:2周前
Dear stingrayMartini, Warm greeting from Golden Temple Residence, It was an honor and valuable occasion to accommodate you in our property, Thanks for your time to share your excellent experience of your stay with us on TripAdvisor while you are here to visit Cambodia, Kingdom of wonder. I'm delighted to read that you had exceptional time with us. Your review could mean enough to us and we really appreciated your singing the praises of the hotel's facilities and hospitality delivered by our local Khmer team here. We encourage going the extra mile and your feedback is vital for us and your recommendation is great support. I trust you are well and please let me know when you plan to return so that I can personally assist you with your accommodation requirements. Yours sincerely, Luon Thea (Mr) General Manager E-mail: gm@goldentempleresidence.com
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六月份我和友人在这家酒店入住三天,午晚早三顿在酒店用餐后发生严重的食物中毒。导致最后一天行程无法完成,也无法如期回国,回国后十天内,两人还断断续续不适去医院继续治疗。通过当初订酒店的平台Booking和酒店交涉赔偿,酒店方态度傲慢和没有同情心。差评!
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回复来自金殿公寓的General ManagerGTGROUP
2019年7月11日已回复
Dear Guest, It feels terrible to read this review again to the same case as previous one. We never ignore to take responsibility of this intentional incident even guest had only one time dinner in hotel and daily breakfast on the same buffet with other guests who never have any food poisoning. We paid more than one thousand USD for their medical fee, free room charges and waived all incidental bills. As said she is giving a 1 dot (that we never had gotten since opening hotel for more than 4 years) is trying to counteract the previous 5 dot reviews and world best service awards. We encourage going the extra mile and it is evident that this is what we did! Thanks, Best regards, Luon Thea General Manager
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比较糟糕的一次入住体验,我和好友在酒店用过午餐晚餐和早餐后,同时食物中毒。酒店方一直在逃避责任,问题至今还未得到解决。
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回复来自金殿公寓的General ManagerGTGROUP
2019年7月5日已回复
Dear Amelie702, It feels terrible to read this review after all the hard works we put in to assist you. You have right to review us; but please do not try to stretch the true that we have done for you while you are sick during your stay. You even could not specify in detail that we have done for you. Why don't you say the hotel paid your medical fee USD1020.00, complimentary stay, wave all your consumption in the hotel, all my team toke care you from our heart and assist you all way through during your stay even it is intentional incident (food poisoning) and you also did not only eat in the hotel but also eat other meals outside the hotel. This review is intentionally paint the hotel in a bad light and wish to claim the hotel to pay their other bills like air ticket, tour package fee and pay them the experiences even they already know that those services were consumed by themselves. You are giving a 1 dot is planted to counteract the previous 5 dot reviews because you know that you could not claim unreasonably money from the hotel. We repeatedly receive excellent reviews about service and we wine Top Best Service award in the world for 4 years in the raw since the hotel open, but you are trying to stretch the truth, so you could not complaint the hotel has been evading responsibility and the problem has not been resolved. We encourage going the extra mile and it is evident that this is what we did! Thanks, Best regards, Luon Thea General Manager
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我特地下载了猫途鹰,就是为了给这家酒店打一个好评。以我周游世界的经验来看,这家酒店绝对是最棒的。从我离开机场,登上酒店班车的那一刻起,我就感受到了前所未有的舒适感。太棒了,太棒了,太棒了。强烈推荐!!!
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回复来自金殿公寓的General ManagerGTGROUP
回复时间:2周前
Dear Nicolepopp, Warm greeting from Golden Temple Residence, It was an honor and valuable occasion to accommodate you in our property, Thanks for your time to share your amazing experience of your stay with us on TripAdvisor while you are here to visit Cambodia, Kingdom of wonder. I'm delighted to read that you had exceptional time with us. Your review could mean enough to us and we really appreciated your singing the praises of the hotel's facilities and hospitality delivered by our local Khmer team here. We encourage going the extra mile and your feedback is vital for us and 100% recommend us to other is really great support. I trust you are well and please let me know when you plan to return so that I can personally assist you with your accommodation requirements. Yours sincerely, Luon Thea (Mr) General Manager E-mail: gm@goldentempleresidence.com
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上一页
价位
US$94 - US$239 (基于标准间的平均价格)
位置
柬埔寨暹粒省暹粒
客房数量
28
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