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Novotel Goa Resort & Spa (坎多林)

1,694 条点评
在84家坎多林酒店排名第6
旅客 (1191)
客房和套房 (135)
餐饮 (95)

关于

在 坎多林 的 84 家酒店中排名第 6
地点
卫生与卫生
服务
优惠度
酒店设施
免费停车
餐厅
游泳池
客房服务
酒吧/大堂
Spa
免费高速WiFi
含早餐
有健身房的健身中心
会议室
会议设施
儿童活动 (适合儿童/家庭)
公用Wifi
室外游泳池
宴会厅
干洗服务
托婴服务
接驳车服务
提供上网服务的商务中心
机场接送
残障通道
洗衣服务
精通多国语言服务人员
门房服务
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客房特色
小吧台
空调
套房
家庭房
无烟房
无障碍客房
酒店信息
酒店星级
酒店风格
家庭
Modern
1,694 条点评
99问答
0 个房间贴士

点评

旅行者评分
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  • 中文(简体)
美丽的地产,有一处田园诗般的池塘,树木遮荫,坐着小屋。很好地放松和享受美味的自助餐,由伟大的工作人员(Arokya先生和他的团队感谢你的伟大服务),他们确保你有一个好的体验。世界一流的spa和一个很棒的酒吧(谢谢阿尼特)。为孩子们提供了很多活动,有一个不错的游戏区,有纹身柜台,甚至还有一个为年轻人举办的狂欢节。
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回复来自Novotel Goa Resort & Spa的General ManagerRohanNSable
2017年7月21日已回复
Hi Anu, Thank you for such great feedback! We are thrilled to know how much you enjoyed the pool and the surroundings, delicious buffet, Spa and kids activities. Thank you for your note about Arokya, Aniket and the rest of our talent throughout Novotel Goa Resorts & Spa. We will pass your praises along to them! We can't wait to see you again! Regards, Rohan and his entire Novotel Goa Resorts & Spa Team.
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服务很优质,住得很好。房间很干净,酒店管理很赞。食物很好吃,员工很友好,很能帮得上忙。总的来说是一次很赞的经历,我对每一样东西都很满意。感谢Novotel团队。继续保持你们很赞的工作。
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很糟糕的经历。非常小的房间,还可以看到邻居挂出来的衣服。酒店的上方有很多库存的水瓶。这次的经历很可怕,工作人员没礼貌。五星的评价真是一个神话。请明智地作出选择。
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回复来自Novotel Goa Resort & Spa的General ManagerRohanNSable
2017年7月28日已回复
Hi Deepanshu, Thank you for your feedback! While we have never faced any issue with water bottle stocks even after checking with our stores as we maintain par stocks of all items. we also have rooms with varied sizes that are available should you require. Before I close, I would like to emphasize that we leave no stone unturned in trying to make our guest’s stay as comfortable as possible. But sometimes it is not possible to meet all the exacting requirements of every guests, despite our most sincere efforts. I am sorry that your experience this time round did not live up to your expectation. I hope that we get another opportunity to be of service to you. Regards, Rohan and his entire Novotel Goa Resorts & Spa Team
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住在这里真棒。员工非常乐于助人。特别是Rohit,Gaurav,Ritesh,Ismana和Toli,他们在我们住宿期间对我们提供了非常完美的服务!食物很棒。无论我们需要什么菜品都提供给我们。总体而言,我们喜欢住在Novotel!
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回复来自Novotel Goa Resort & Spa的General ManagerRohanNSable
2017年6月6日已回复
Hi Atharva, Thank you for the fantastic feedback! Thank you for your feedback on the food and our talent; it's our top priority to ensure that every guest is satisfied with his/her experience, and I'm glad that we surpassed your expectation. During your next experience with us, feel free to use our complimentary bicycles to tour the city in style! Access to them comes with your reservation. Thank you for your review. We look forward to having you again! Regards, Rohan and his entire Novotel Goa Resorts and Spa Team.
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我们待在诺富特酒店从2017年5月19号到23号,这个酒店完全没有五星级酒店的标准。这个房间是老式的,木头地板的周围还有划痕。浴室区域大小虽然像样,但是洁具有污渍(至少作为他们声称五星级连锁)。我们从114移到228房间,因为洁具上有太多的污渍。床单和毛巾很干净,因为卡鲁先生打扫房间效率很高。在餐厅的食物和早餐很好,厨师也尽全力去满足我们耆那餐的要求。酒店提供去坎多林海滩的班车。之后肯定不会推荐诺富特酒店,因为同样的价格可以找到更好的可供选择的酒店。
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回复来自Novotel Goa Resort & Spa的General ManagerRohanNSable
2017年5月26日已回复
Hi Rnupur, Thank you for your feedback. We are sorry to hear your expressed disappointment about your room experience, and the discomforts created by the room moves. We make it our top priority to ensure your satisfaction, and it is clear that this was not met during your stay with us. We would like to discuss your experience of Novotel Goa in further detail, so as to pinpoint areas of needed attention on our end. Please feel free to contact me at rohan.sable@accor.com should you be open to discuss the same. We look forward to connecting. Regards, Rohan and his entire Novotel Goa Resorts & Spa Team.
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上一页
价位
US$103 - US$213 (基于标准间的平均价格)
原名为
Grand Mercure Goa Shrem Resort
位置
印度果阿North Goa District巴德士坎多林
客房数量
121
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