阿默达巴德兰花中央皇家酒店 (艾哈迈达巴德)

我们在这家酒店待了一个晚上和半个白天。作为一个英国国家（的酒店），喜来登这个名字总是会和相关的五星级酒店有关联。但是因为这个酒店的房间大小以及设施，在我看起来更像是三星级酒店。这个真的看起来不像是一个五星级酒店虽然它的早餐部员工很热情，但是我对接待处的工作人员非常失望，因为我发现好几次在我询问一些简单的问题时他们都不予以帮助，比如吃饭的地方。我比较推荐你们去Radisson Blu，这是我们无意间进去吃晚饭发现的--就服务和环境而言，它是我去过的最好的酒店之一。

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回复来自阿默达巴德兰花中央皇家酒店的General ManagerGauravChopraFP

2016年4月22日已回复

Dear Alpakanji, Thank you for choosing Four Point by Sheraton for your recent stay in Ahmedabad. We are thankful for your patronage to Starwood and deeply regret to hear your disappointment regarding the shortfalls you encountered during your stay with us and we fell short of delivering to your expectations. At the outset we sincerely apologize for the inconvenience faced at Front Office. It is our constant endeavor to improve our services and shall work upon the services standard at the restaurant which I believe could have been much better. I have shared your comment with our Front Office Manager (Ankur Guleria) who will be contacting you shortly to understand the issues that you have faced during your recent stay. I would request your to give the team at Four Points by Sheraton another opportunity to deliver the Four Points experience you have always cherished. I sincerely hope that this experience will not affect your confidence in our services and we do hope to welcome you back to the Four Points by Sheraton, Ahmedabad in the near future. Best Regards, Gaurav Chopra General Manager

YesYenMum 写了一条点评 2016年4月

印度孟买154 分享78 推荐

在阿默达巴德中心的好酒店

最近在这家酒店住了一个晚上，地点是中央正对古吉拉特大学，虽然外面的路有点拥挤。接待人员非常友好和热情。房间普通，规模不大，房间需要稍微翻新一下。早餐很好，餐厅工作人员的服务也很好。对于想要住在市区的人来说，酒店总体是不错的。

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回复来自阿默达巴德兰花中央皇家酒店的General ManagerGauravChopraFP

2016年4月22日已回复

Dear YesYenMum, Thank you for sharing your thoughts about your recent stay with us at Four Points by Sheraton. I have shared your compliments with the concern department teams. Our team prides itself on making every stay feel special and we are glad that you were able to experience this firsthand. We hope that you will be returning to Four Points by Sheraton Ahmedabad again soon! We are currently conducting the room renewal and will be completed in couple of months. Do not hesitate to let us know should you chose to plan a future visit, and we will do our utmost to reverse the impressions you had during your recent visit. Best Regards, Gaurav Chopra General Manager

SoodPunit 写了一条点评 2016年3月

Bangalore 32 分享4 推荐

优良的地理位置，员工综合素质有待提高

我们在Ahmedabad的Four Points住的挺好。酒店的地理位置（Ellisbridge地区）比我们预想的要好，靠近Law Garden / Navrangpura / Ashram Road / CG Road 等等。现代化的房间干净，安静（但有点小），床很舒适。网速很快。员工应该更加专注和高效一些，前台工作人员需要掌握更多的信息这样才能在没有咨询室的情况下，他们可以更好的引导游客。我们在房间服务中吃过中国菜，食物的味道有待提高。

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回复来自阿默达巴德兰花中央皇家酒店的General ManagerGauravChopraFP

2016年3月15日已回复

Dear SoodPunit, I want to thank you for choosing Four Points by Sheraton Ahmedabad for your recent stay. We apologize for not meeting your expectations. I will certainly communicate to the team and discuss areas of improvement. Thank you so much for taking the time to share your review. I hope to see you again in the near future. Sincerely, Gaurav Chopra General Manager

ankur b 写了一条点评 2015年11月

印度新德里46 分享24 推荐

不适合家庭入住的酒店。糟糕的服务，不殷勤的员工

不适合家庭入住的酒店。1）办理入住时间过长。2）酒店员工和前台连杯水都不提供，不得不再次要求才给。3）客房狭小，一般，达不到4/5星级的标准。一点景色都没有。4）餐厅员工同样不够主动。需要多次询问自助晚餐和早餐的选择。我的价格里已经包含餐食。5）酒店员工/前台对酒店设施不提供帮助。6）尽管我与我的父母在他们的纪念日之旅带着我的妻子和一个孩子同行，前台根本没有询问我的旅行目的。根本就不是一家家庭酒店。我不会向任何人推荐这里。

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回复来自阿默达巴德兰花中央皇家酒店的General ManagerGauravChopraFP

2015年11月20日已回复

Dear Ankur333, First of all I would like to thank you so much for taking the time to share your comments on TripAdvisor regarding your recent stay at the Four Points by Sheraton Ahmedabad. I would like to assure you that we constantly strive to achieve only the highest level of quality, service and hospitality and I truly regret that we fell short on our goals. I would like to extend my most sincere apology that we did not live up to your expectations. I have shared your comment with our Front Office & F&B Manager to understand what happened as this is not the feedback we generally receive, yet I am appreciative that you brought it to our attention as it is unacceptable. Your recent experience was certainly not a true reflection of the high standards for which our hotel is known. I sincerely wish to have the opportunity to welcome you back and provide you with a totally new experience. Best Regards, Gaurav Chopra General Manager

Emanuel S 写了一条点评 2015年10月

葡萄牙里斯本6 分享

商务访问

这里的设施都有出色的品质，非常舒适的房间，出色的服务。很不错的性价比。这里的员工非常胜任他们的任务，非常专业。他们主要的目标是令客人开心。

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回复来自阿默达巴德兰花中央皇家酒店的General ManagerGauravChopraFP

2015年10月8日已回复

Dear Emanuel S, Thank you for taking the time to provide your feedback! It was such a pleasure reading about your stay. I am very happy to hear that you were able to experience all of the facilities that Four Points by Sheraton has to offer while you were here with us. We are very lucky to have such a beautiful property and even luckier to have such a dedicated staff. We look forward to welcoming you back on your future visits to Ahmedabad and to showcase once again what Four Points by Sheraton has to offer. Again, thank you for taking the time to share your feedback and when you find your travels bringing you back our way, please do not hesitate to contact me personally so that I can assist in making your stay memorable! Best Regards, Gaurav Chopra General Manager