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Trident, Cochin (柯钦(亦写作“Cochin”))

旅客 (393)
360
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卓越奖

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在 柯钦(亦写作“Cochin”) 的 314 家酒店中排名第 16
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卫生与卫生
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卓越奖
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游泳池
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有健身房的健身中心
免费停车
餐厅
酒吧/大堂
Spa
含早餐
免费高速WiFi
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室外游泳池
宴会厅
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提供上网服务的商务中心
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精通多国语言服务人员
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特惠信息:套餐优惠
酒店优惠信息
1,127 条点评
16问答
0 个房间贴士

点评

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在Trident入住了一个晚上。酒店坐落在一个古雅的城市,这个酒店的建筑有一点殖民地建筑风格的感觉。餐食很美味,服务超赞。所有酒店员工都彬彬有礼、乐于助人。
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回复来自Trident, Cochin的General Managertridentcochin-kochi
2017年6月22日已回复
Dear Trip advisor member, Thank you for choosing to stay with us and for taking the time to share your experience with other travelers. Trident Cochin is nestled at a serene spot on the Willingdon island away from the hustle and bustle of the city and showcases an elegant design which is a blend of colonial and traditional Kerala architecture. It is so kind of you to acknowledge that you were impressed by these aspects of the hotel. Your positive comments on the quality of food are much appreciated. The feedback you have shared is a recognition of the service culture of genuine care and concern for the guest experience that we have inculcated through intensive training. I have shared your feedback with the team for whom appreciative comments such as yours are a source of motivation to continue creating exceptional experiences for our guests. It was indeed a pleasure to have you with us and we look forward to welcoming you back. Best regards, Vikas Sawhney E-mail: vikas.sawhney@tridenthotels.com
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感觉就像离家出走一样。2天商务旅行,总是收获着微笑的服务,无声而又高效的快捷服务,美食,尤其喜欢这儿的早餐。当然,我还会再来到Trident酒店的。
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回复来自Trident, Cochin的General Managertridentcochin-kochi
2017年6月16日已回复
Dear Trip advisor member, Thank you for choosing to stay with us and for taking the time to share your experience through this review. Prompt, attentive and personalized service with a genuine smile is our way of attending to all our guests and I am delighted to know that you were looked after well throughout your stay. Your compliments on the breakfast spread are special and the team of Chefs is thrilled to be acknowledged for their culinary skills on this platform. Positive feedback from our guests is the biggest source of motivation for all of us and hence your appreciative review means a lot. At Trident Hotels it is all about people working together to create memories and we will continue our relentless efforts in this regard. It is wonderful that you are considering staying with us again and all of us look forward to welcome you back and assure you of yet another pleasant stay. Best regards, Vikas Sawhney E-mail: vikas.sawhney@tridenthotels.com
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和往常一样,这家酒店的体验总是很棒。在总经理的领导下,职员们都很优秀,让你感到宾至如归。因为酒店有点旧,所以你得忍受没那么现代的房间和浴室了。
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与这家酒店合作收集的点评
回复来自Trident, Cochin的General Managertridentcochin-kochi
2017年5月31日已回复
Dear Trip advisor member, It was a pleasure to have you stay with us and I truly appreciate you taking the time to share your experience on this platform. I am delighted that the team left a positive impression on you with their attentive and friendly service. Our service sets apart and makes the foundation of the Trident brand experience which our guests have a deep faith in. Upgrade of the room facilities is an ongoing process and being carried out in phases. I must mention that all our rooms and guest areas undergo a preventive maintenance programme every summer between May and September to maintain our standards of upkeep. There is an elaborate plan in place for this summer as well. I am sure you will notice a positive change on your future visits. We are proud to have you as an ambassador of the Trident experience and assure you of our best hospitality always. All of us look forward to welcome you back on your next visit to Cochin! Warm regards, Vikas Sawhney E-mail: vikas.sawhney@tridenthotels.com
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服务很好;在餐厅(有特别丰富的菜单),你所需要的,服务员都能给到。当我的男朋友告诉我他不喜欢那杯咖啡时,服务员一分钟后就端来了口感醇烈的饮料。他们不需要问,只是静静的观察我们,这一点真的很赞。房间很宽敞,干净,有很好的游泳区域。上午有免费的瑜伽课。唯一的缺点是,酒店位置偏僻,所以如果你想去别的地方或者出去用餐的话,就需要用车。
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回复来自Trident, Cochin的General Managertridentcochin-kochi
2017年5月24日已回复
Dear Trip advisor member, Thank you for sparing your valuable time to share your experience on Trip advisor. I am grateful to you for your fabulous comments on flexible and proactive service of the restaurant team in accommodating your requests and am proud to be a part of this team which goes beyond the call of duty to look after each guest. Being alert and understanding your boyfriend's preference of coffee and then serving him a cup exactly to his liking is a testimonial to the service culture that prevails at Trident where looking for opportunities to delight guests is the focus. We maintain high housekeeping standards through daily inspections and quality checks and I am delighted to know that this reflected in the way your rooms was prepared. Serene poolside and adjoining lush gardens at Trident are ideal to spend a relaxing day at. It is wonderful to know that you enjoyed this ambience as well as our complimentary yoga session. Our location is a real winner for many travellers. Besides being at a quiet spot, Trident is only 8 Kms or a short 20 minute drive away from Fort Kochi. Traveling by ferry is even quicker. I respect your point of view on our location but for many travelers it becomes an advantage as they wish to stay away from the crowd and bustle of the main town. It would be wonderful to have you back with us and we assure of our best services and attention always. Best regards, Vikas Sawhney E-mail: vikas.sawhney@tridenthotels.com
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我经常到柯钦出差,在这家酒店住了好几次。酒店位于一个安静的区域,远离城市喧嚣。尽管有些旧了,但是维护的很干净很舒服。是典型的“奥拜罗”风格。员工非常乐于助人,前台人员总是帮助我们,让我们感觉很舒服,厨师做的膳食也很棒。酒店经理Amardeep Singh非常热忱,从客人那里收集反馈,并且遇到问题快速反应。期待不久的将来再次住在这里。祝好,Gaurav Mehta敬上。
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回复来自Trident, Cochin的General Managertridentcochin-kochi
2015年5月9日已回复
Dear Trip advisor member, Thank you for taking time out and posting such a detailed feedback about your experience at Trident Cochin on Trip Advisor. I am delighted to note that the service exceeded your expectations. Your appreciative words have been shared with the team for whom it is a tremendous source of inspiration to deliver further excellence. The team and I look forward to welcoming you back. Warm regards Amardeep Singh Email : Amardeep.singh@tridenthotels.com
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上一页
价位
US$57 - US$97 (基于标准间的平均价格)
其他名称
trident, cochin hotel kochi (cochin)trident cochin kochihilton kochikochi hilton
位置
印度卡拉拉Ernakulam District柯钦(亦写作“Cochin”)
客房数量
85
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