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万怡酒店由万豪浦那城中心
Crowne Plaza Pune City Centre

1,416 条点评
在323家浦那酒店排名第11
4 人正在查看该酒店
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客人1 间客房2 位成人0 名儿童
旅客 (462)
客房和套房 (63)
餐饮 (31)
卓越奖

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在 浦那 的 323 家酒店中排名第 11
地点
卫生与卫生
服务
优惠度
卓越奖
酒店设施
免费停车
免费高速WiFi
游泳池
有健身房的健身中心
酒吧/酒廊
儿童免费入住
机场交通
会议设施
停车
免费上网
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公共 WiFi
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室外泳池
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自助早餐
屋顶酒吧
宴会厅
会议室
屋顶露台
礼宾部
干洗
洗衣服务
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无烟房
套房
家庭房
提供吸烟室
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迷你吧
平板电视
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酒店优惠信息
1,413 条点评
5问答
0 个房间贴士

点评

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因为要参加婚礼,在酒店预订了几个晚上。经过长途的国际飞行,第一个晚上还是愉快的,酒店符合一般不错的标准。和年长的家人一起旅行,所以要了一个安静的房间。我们确实得到了他们所谓的“安静”的房间,只不过是在七楼,但他们没有提醒在8楼有一个酒吧/休息室,聚会一直持续到凌晨3点!!如果你想在旅行或开会前好好休息一下,就不要来这里了。下一次,我将改为预订喜来登。服务意识缺乏和完全没有意识到问题的存在,这点令人很失望。打了很多次电话,第一次告诉我聚会将在凌晨1点结束,接着是2点,然后是3点…国际客人不要来这里入住。
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回复来自万怡酒店由万豪浦那城中心的General Managerdivakarshukla1
2017年11月6日已回复
Dear Guest, Greetings from Crowne Plaza Pune City Centre! At the onset, we would like to thank you for choosing to stay with us and also talking out time to share your feedback as well - we regret to know about the inconvenience caused to you and I along with my concerned department heads will personally look into the same and needful steps will be taken. Look forward to welcoming you back. Warm Regards Divakar Shukla General Manager
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我有机会在这个酒店呆了短暂的一晚,我从马尚格尔过来,然后第二天一大早赶飞机去班加罗尔,酒店坐落在浦那非常好的一个地段,并且附近有很多价格极具吸引力的酒店,酒店的房间是超现代化的,由于繁忙的周五晚上,客房服务有些延迟。我觉得唯一的问题是前台有点混乱,停车场也有点乱,如果改善这一点,这里会成为你体面的停留之处。
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回复来自万怡酒店由万豪浦那城中心的General Managerdivakarshukla1
2017年10月16日已回复
Dear Mr. Aravind Greetings from Crowne Plaza Pune City Centre! Firstly, we would like to thank you for choosing our hotel and talking out time to review us as well - we are delighted to know that you have liked our hotel and stated as "comfortable business hotel" - your feedback is shared with the entire hotel team and they are very happy to learn the same and I am sure this will motivate the entire hotel team to serve our guests better every time. We would look forward to welcome you back. Warm Regards Divakar Shukla General Manager
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我们大概等了七个小时左右的时间才住进了这里的双人房,最好要提前预定,周围环境还是不错的,但是房间并不是十分干净,接待处的工作人员并不等于帮助我们,态度也差强人意,看上去不是很专业。
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回复来自万怡酒店由万豪浦那城中心的General Managerdivakarshukla1
2017年9月25日已回复
Dear Guest, Greetings from Crowne Plaza Pune City Centre! Thank you for taking the time to share your comments. It is always a pleasure to receive feedback from our guest. However, I was very concerned to read that your experience did not meet expectations in several aspects; especially regarding room and front office services. Please accept my sincerest apologies for the inconvenience caused. We strive to provide a superior service experience for every guest therefore, your feedback is very important to us. We will take the appropriate measures to address these issues and prevent future occurrence. We hope that we will have the opportunity to better serve you in the future and I can assure that we will do our best to give you the great hotel experience. We look forward to welcoming you back soon! Warm Regards, Divakar Shukla General Manager
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超赞的酒店,假假地夸奖一下。在确认预定状态的前一天接到一个电话。甚至一个超有礼貌的司机也安装行程表上来接我。抵达时,前台冰冷地告诉我们,没有房间了,不得不等到房间准备好。然而餐厅的员工做得很棒,早餐剩下的西瓜出现在晚餐的餐桌上。虽然我强烈要求了,前台仍然不愿意提供复印件。这家应该设立一个为印度客人的洗手龙头。酒店房间的景色超赞!
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回复来自万怡酒店由万豪浦那城中心的General Managerdivakarshukla1
2017年9月6日已回复
Dear Guest, Greetings from Crowne Plaza Pune City Centre! Thank you for taking the time to share your comments on Trip Advisor. Your feedback is much appreciated and it is being taken seriously and put to good use in our endeavour to provide the highest standards of care and service to our guests. We hope that you will give us another opportunity to serve you in the future and to ensure that you have a truly memorable experience. We look forward to welcoming you back soon! Warm Regards, Divakar Shukla General Manager
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我在这里参加了两次会议,两次都安排得很好。投影仪、音响系统、表决系统都没问题。食物非常好,有各种各样的蔬菜和非素食,休息室也很有艺术感。酒店的位置在中心,靠近浦那火车站,很方便到达。
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回复来自万怡酒店由万豪浦那城中心的General Managerdivakarshukla1
2017年6月21日已回复
Dear Guest, Greetings from Crowne Plaza Pune City Centre! We are truly thankful to you for writing this wonderful review. We are glad you were able to enjoy our food, infrastructure, location and services. It is a pleasure to read such a positive comment and to know we were able to showcase the true standards of IHG hospitality. Such feedback serves as a great motivation for our team. It has always been our focus to provide consistently high quality service to all our guests. We look forward to welcoming you back soon! Regards Warm Regards, Divakar Shukla General Manager
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上一页
价位
US$69 - US$113 (基于标准间的平均价格)
原名为
Courtyard Pune City Centre
位置
印度马哈拉施特拉邦Pune District浦那
客房数量
176
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