From front desk to room service everything was terrible, uncoordinated and non-professional. Requested jain food and after complaining they kept on arguing the complaint made to GM was also not attended professionally. I will not recommend this hotel to anyone. Stayed here for 2 nights and were initially happy with our room. It was clean and functioning. However, the staff were unorganized and lacked a level of communication often seen among these groups of hotels. In one morning, we had 3 separate housekeepers knock on our door for room cleaning despite already telling the first one “no thanks”. We later handed our laundry in to a staff member who insisted it would be back by the evening. When we returned from our day, we didn’t have it and were promised it in the morning. Unsurprisingly, our laundry was not there and after countless calls and visits to reception we finally received it over 24 hours after we dropped it off. This is incredibly long particularly considering our laundry consisted of 7 pairs of undergarments and a t-shirt. To top it off, after we had checked out early in the morning to catch our train, the receptionist comes running out to halt our taxi to haul us back in to pay for the laundry that she forgot to add to the bill when we paid the night before. This was highly inappropriate due to the countless discrepancies regarding said laundry. We were then charged a staggering $21 AUD for 15 items of small clothing. No apologies from the receptionist or management of any kind. We felt robbed as we left Lucknow, unfortunately putting a dampener on such a beautiful city. Wouldn’t recommend.

I and mu fiancé wants to stay at clarks alredy did booking it us allowed to stay as we are from banglore?

Hello ...I want to know at check-in time needs any I'd proof

I'm planning a trip to Lucknow for visiting my girlfriend. I'm coming from Delhi and I have a Delhi ID , she's has an ID of Lucknow. Can we make a booking? We both are medicos and looking for a stay of 3 days Please reply, Thanks

Hello: we are planning to visit Lucknow in November this year and were thinking of booking this hotel as per good reviews of this hotel on trip advisor web site and especially because it is in Hazratganj area where shopping and other restaurants and some sight seeings are walking distance. what is breakfast time? what is included in the breakfast?( some western food like eggs, waffles, cereal, toast, butter/jam, tea/coffee, fresh fruits, fresh fruit juices, muffins, pastries etc. + some indian food items?) what is the difference between EXECUTIVE ROOM AND CLUB ROOM? Do they have king or queen bed in the rooms? Some review said that the RENOVATION is going on? are all rooms renovated? Is there anyway, we can get the menu of " Falaknuma" restaurant? Has any one tried their dinner or Half board? . Thanks a lot for your kind answers for my queries. with best regards.