Dear Tripadvisor Member, Warmest greeting from Royal Tulip Springhill Resort – Jimbaran. We are very sorry to hear of your concern and shortcomings. Please accept our apologies for the drop of service that you experienced during your stay. The experience you described is certainly not the level of hospitality our team strive to provide, in the most notable concern area of cleanliness and noise. Please be assured that your feedback is extremely important to us. They will be shared with our team, focusing on Housekeeping and Maintenance team to ensure we take the necessary actions to maintain our consistency in services for our guests. We do know that unfortunately we cannot take back the experience you encountered but hope in earnest that you give us another opportunity to welcome you back and deliver the true Royal Tulip experience. With warm regards, Royal Tulip Springhill Resort – Jimbaran
Dear Climber30472197004, Warmest greeting from Royal Tulip Springhill Resort – Jimbaran! Thank you for taking the time to share your wonderful experience on TripAdvisor. I am really glad that all worked well. It is our pleasure we can help with anything needed regarding the meeting setup. I will personally share your kind words with Ngakan, and also to the other team as well, as it will mean a lot to them. Thank you for recognizing a good service well done. Also, we would love to welcome you back on your next visit to Bali. Thank you so much again for recommending us to our TripAdvisor’s readers as well as future potential guests. Warm regards, Lie Yuliantini General Manager
Dear Jun T, Warmest greeting from Royal Tulip Springhill Resort – Jimbaran. Thank you for taking time to sharing your wonderful experience on TripAdvisor. It was an absolute pleasure to host you during your event and we are delighted to know that you had excellent stay with us. I will personally convey your compliments word to the entire team specially for those names mentioned. Thank you so much again for recommending us to our TripAdvisor’s readers as well as future potential guests. We are looking forward to welcoming you back in the near future at ``your new home away from home`` here in Bali. Warm regards, Lie Yuliantini Resort Manager
Hi, they have PS4 for older kids *only a short bit of playing its ok, and one of the staff also accompany my son to play. I think the range of age for the kids club will be around 3 yo to maybe 8-9 yo. I hope this answers your question
