Dear Mr./Miss Looy2025, First of all, thank you for choosing Discovery Kartika Plaza Hotel, Bali and for considering leaving us a 5-star rating. We are delighted to hear that you found our hotel clean and comfortable, and that you enjoyed the delicious food and attentive service. A special thank you for recognizing Jo, Ayu, and Septi for their exceptional assistance during your check-in! We're glad you appreciated the variety in our breakfast offerings and that you found the rooms spacious and the facilities clean. It’s great to know you enjoyed the swimming pool and the stunning scenery. Walking on the beach at sunset is indeed a highlight, and we’re pleased you had the chance to experience it. The Beach Gate is also a perfect photo spot, and we hope you captured some beautiful moments there. It would be our pleasure to welcome you back again in the near future for another wonderful holiday experience in Bali. Best regards, Luis Daniel Garcia General Manager
Dear Mr./Miss Resort21635149832, We would like to express our gratitude for taking the time to share your dining experience at our El Jardin Steakhouse and leave us a 5-star rating. It was a delight to know that the dining experience at our restaurant was satisfying especially the pleasant ambiance, delicious food, and the excellent service from our staff, Antari. Once again, thank you for visiting us and we are waiting for your next visit at El Jardin Steakhouse. Best regards, Luis Daniel Garcia General Manager
Dear Mr./Miss Trio05552431883, First of all, thank you for choosing Discovery Kartika Plaza Hotel, Bali and for considering leaving us a 5-star rating. We are delighted to hear that you enjoyed your stay with us, particularly the delicious food in our outlets, and the excellent service from our staff, Septi. It would be our pleasure to welcome you back again in the near future for another wonderful holiday experience in Bali. Best regards, Luis Daniel Garcia General Manager
回复来自探索卡地卡广场度假酒店的Marketing Communications ManagerNurna D
2019年9月1日已回复
Dear Lisa C, Thank you for your detailed comments regarding your recent stay at Discovery Kartika Plaza Hotel, Bali. It is wonderful to hear that you enjoyed your stay overall and that you recommend our hotel. Your encouraging reviews will be shared with the team and I look forward to welcoming you back again soon. Sincerely, Nurna Dwiati Marketing Communications Manager
回复来自探索卡地卡广场度假酒店的Marketing Communications ManagerNurna D
2019年8月19日已回复
Dear Robert G, Thank you for sharing your honest evaluation regarding your recent stay with us. Our mission is to truly delight and satisfy our guests, please allow us another opportunity to restore your confidence in us. I look forward to welcoming you back and create a truly fascinating culinary journey for you. Sincerely, Nurna Dwiati Marketing Communications Manager
Dear kathykX7938EX,
If you are staying with us, we have few day tour option available for you to choose. It will be depend on your need as well, you may contact our Tour Desk on your arrival or during your stay, they can help you for further arrangement.
Best Regards,
Eva
Hi Margaret,
We stayed in July before the major renovations took place. The noise from functions held in front of our room was unbearable. The functions were held late into the night and one was organised at 6.00am in the morning with loud speakers blaring music which not only prevented sleep but also vibrated our room making it quite uncomfortable and raised our blood pressure to unacceptable levels. Management was not able to promise that this type of function was a one off event and instead moved us to a villa away from the noise for our last couple of days. You should check if any major events are being held during your planned stay. If there is, I would avoid staying at all costs. If they can guarantee there will be no excessive noise from functions, then it will be up to you to decide. After staying here for 20 years, we won't be returning again as we would never want to repeat this experience.
