Dear Guest, I am truly delighted to read your kind words and praises about our hotel. It is a great reward to hear how much you have enjoyed your stay with us and to learn that all the team has made all the necessary arrangements to provide you with such a wonderful experience. It will be a pleasure to welcome you again to the Island of gods during your next holiday which I hope will be soon. We HeART You, Dayu Front Office Manager
Dear dorisL1540, I am truly delighted to read your kind words and praises about our hotel. It is a great reward to hear how much you have enjoyed your stay with us and to learn that all the team has made all the necessary arrangements to provide you with such a wonderful experience. Especially your dining experiences with us, It will be a pleasure to welcome you again to the Island of gods during your next holiday which I hope will be soon. We Heart You Goya A. Mahmud General Manager
Dear flarfje1987, Thank you for sharing your very positive experience! It is with a great pleasure to read how much you have enjoyed your dinner with us and surely your positive impression will be shared with the entire team to continuously deliver our exceptional service. The entire team is looking very much forward to welcoming you back in the not too distant future. We Heart You Goya A. Mahmud General Manager
Dear Ritadps, Thank you for sharing your very positive experience! It is with a great pleasure to read how much you have enjoyed your dinner with us and surely your positive impression will be shared with the entire team to continuously deliver our exceptional service. The entire team is looking very much forward to welcoming you back in the not too distant future. We Heart You Goya A. Mahmud General Manager
Dear Rqrqg, Many thanks for your feedback on tripadvisor. I really appreciate your time to do so. I am very sorry that we were not able to meet your expectations. Please be informed that what we have in room is minibar (suitable design for standard room) and not a specify refrigerator/freezer, however surely it can keep your beverage in cool temperature. Our bathroom amenities standard set up is one soap bar, liquid soap and shampoo. But, we are more than happy to provide should you need additional request as well as the room key card, egg and bacon at breakfast. You just need to reach our team and they will assist you immediately. Mr. Paul, we notice that you were currently staying with us in room 325 and hope we can assist you personally and ease the situation. We Heart You, Goya A. Mahmud General Manager