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Novotel Surabaya Hotel and Suites (泗水)

1,004 条点评
在176家泗水酒店排名第52
旅客 (777)
客房和套房 (189)
泳池和海滩 (91)

关于

在 泗水 的 176 家酒店中排名第 52
地点
卫生与卫生
服务
优惠度
酒店设施
免费停车
餐厅
客房服务
免费高速WiFi
有健身房的健身中心
游泳池
酒吧/大堂
Spa
含早餐
会议室
会议设施
儿童活动 (适合儿童/家庭)
公用Wifi
室外游泳池
宴会厅
干洗服务
提供上网服务的商务中心
机场接送
残障通道
洗衣服务
精通多国语言服务人员
门房服务
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客房特色
空调
套房
家庭房
无烟房
酒店信息
酒店星级
酒店风格
宁静
中档
1,004 条点评
11问答
0 个房间贴士

点评

旅行者评分
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它有良好的位置,靠近wonokromo,从bungurasih出发需要10分钟。酒店每天都清理干净,我喜欢它。但他们只给了一个牙刷。Huff有迷你酒吧,但你必须给钱,除了茶和咖啡外不免费。
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回复来自Novotel Surabaya Hotel and Suites的ManagerGanjar_Laksmana
2017年10月31日已回复
Dear Ms. titis d, Thank you for staying with us and to share your valuable experience during your time in Novotel Surabaya Hotel and Suites. It is a pleasure to receive a positive feedback. Related to our ammenities, should you required for additional, our Housekeeping will glad to assist you. On the other note, our policy on minibar are common practise at hotel. We will share your experience to our team. We believe that this feedback can be a motivation for our staff to continue in improving our quality of services to our guest. For issues that may or has happened, your suggestion and comments is paramount for the hotel. Once again, thank you for the feedback and we hope that your next visit will be as enjoyable as the previous one. Sincerely Ganjar Laksmana
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物超所值。很棒的工作人员。全自助早餐。我们在一楼有一个房间,其中一个是三角区和接待区相连。房间很舒适,很干净。家乐福购物中心通过一个短暂的步行就能到。机场乘出租车45 - 60分钟(取决于一天的时间)。
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回复来自Novotel Surabaya Hotel and Suites的ManagerGanjar_Laksmana
2017年10月31日已回复
Dear Palmfreak, Thank you for staying with us and to share your valuable experience during your time in Novotel Surabaya Hotel and Suites. It is a pleasure to receive a positive feedback. We will share your experience to our team. We believe that this feedback can be a motivation for our staff to continue in improving our quality of services to our guest. For issues that may or has happened, your suggestion and comments is paramount for the hotel. Once again, thank you for the feedback and we hope that your next visit will be as enjoyable as the previous one. Sincerely Ganjar Laksmana
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对这家酒店很满意,考虑到闷热的城市,比如Surabaya,你就会知道泳池和酒店周围的环境在这里是多么的受欢迎了。房间干净整洁,床也很舒适。 不过,与客人面对面时,工作人员似乎很少微笑。要对这个感到羞耻。还有不要去水疗中心,一点也不好。
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回复来自Novotel Surabaya Hotel and Suites的ManagerGanjar_Laksmana
2017年10月2日已回复
Dear Mr. RioTirta, Thank you for staying with us and to share your valuable experience during your time in Novotel Surabaya Hotel and Suites. It is a pleasure to receive a positive feedback. We will share your experience to our team. We believe that this feedback can be a motivation for our staff to continue in improving our quality of services to our guest. For issues that may or has happened, your suggestion and comments is paramount for the hotel. Related to your concerns on the hospitality and the warmth of our staff, we regrets that it happened during your time at the hotel. We have addressed this issue to our guest contact department for further improvement. On the other note, our spa is undergoing an improvement, please rest assures that we are taking extra effort to fix this. Once again, thank you for the feedback and we hope that your next visit will be as enjoyable as the previous one. Sincerely Ganjar Laksmana
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在享有花园景致的高级客房入住了2晚。 房间很宽敞,床很舒服。 早餐也不错。 这实际上是一个老旧的大酒店,但氛围还是很好,很可爱。 酒店的部分地方进行了一些装修。 如果他们再次对酒店的其他部分进行装修,那将会更好。
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回复来自Novotel Surabaya Hotel and Suites的ManagerGanjar_Laksmana
2017年9月28日已回复
Dear evi_joice, Thank you for staying with us and to share your valuable experience during your time in Novotel Surabaya Hotel and Suites. It is a pleasure to receive a positive feedback. We will share your experience to our team. We believe that this feedback can be a motivation for our staff to continue in improving our quality of services to our guest. We are grateful that you acknowledged the new look of the hotel and currently we are still progressing the works. Once again, thank you for the feedback and we hope that your next visit will be as enjoyable as the previous one. Sincerely Ganjar Laksmana
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这里有很多树和大池塘。床非常舒适…工作人员很有礼貌,友好而乐于助人。房间很大,设施齐全。我们太匆忙了,没有吃酒店的早餐…房间很干净....
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回复来自Novotel Surabaya Hotel and Suites的ManagerGanjar_Laksmana
2017年9月14日已回复
Dear ChelikIsmu, Thank you for staying with Novotel Surabaya Hotel and Suites and thank you for taking your time to share with us your stay experience. We are excited to receive your positive feedback and definitely it will be shared among the team. Your feedback will surely become a motivation for the team to continue in maintaining the same service quality, or even better. We hope that you continue to choose us as your preferred Hotel. As such, we are always looking forward to welcoming you back in the near future. Sincerely, Ganjar Laksmana
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上一页
价位
US$39 - US$61 (基于标准间的平均价格)
其他名称
novotel surabaya hotel surabayasurabaya novotel
位置
印度尼西亚爪哇East Java泗水
客房数量
144
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