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Swiss-Belhotel Harbour Bay (巴淡岛)

798 条点评
在112家巴淡岛酒店排名第9
旅客 (642)
客房和套房 (394)
餐饮 (121)
卓越奖

关于

在 巴淡岛 的 112 家酒店中排名第 9
地点
卫生与卫生
服务
优惠度
卓越奖
酒店设施
游泳池
客房服务
餐厅
酒吧/大堂
免费高速WiFi
有健身房的健身中心
Spa
含早餐
会议室
会议设施
室外游泳池
宴会厅
干洗服务
提供上网服务的商务中心
洗衣服务
精通多国语言服务人员
门房服务
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客房特色
小吧台
空调
吸烟房
家庭房
无烟房
酒店信息
酒店星级
酒店风格
Modern
798 条点评
33问答
0 个房间贴士

点评

旅行者评分
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  • 中文(简体)
不错的大酒店,而且房间很赞!酒店距离海港码头不远,可以步行过去,酒店周围有很多美食店,可以尽情选择。房间很干净,淋浴水压很足,唯一的问题是我洗澡时水会从浴室的地板上流出来。
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回复来自Swiss-Belhotel Harbour Bay的Front Office ManagerRhonal_Chandra
2019年5月8日已回复
Dear Mr. Toraus, Warm regards from Swiss-belHotel Harbour Bay, Batam! Thank you for your feedback and taking the time to share on tripadvisor.com following your recent stay at Swiss-belHotel Harbour Bay, Batam. We are glad to hear that you we made you had a pleasant experience stay with us. Thank you for your kind feedback regarding about bathroom that water floated when having a shower. We always promise to give you excellent service consistently. Your kind feedback has been shared to the team and we will see it as positive challenge to eagerly create a memorable experience and ensure the customer satisfaction are met with highest standard. We always help our guest who need any assistance. Once again thank you so much and we look forward to the opportunity to welcoming you back to Swiss-belHotel Harbour Bay, Batam. Thank you Best Regards Front Office Manager
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Swiss-Bell酒店提供了最好的性价比。令人愉快的工作人员和美味的食物总是让人想要再次光临。爱他们最有礼貌的员工,尤其是罗纳德!!根据他们的服务和住宿质量,10分满分给他们打9分。
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回复来自Swiss-Belhotel Harbour Bay的Front Office ManagerRhonal_Chandra
2019年3月17日已回复
Dear Mrs. Arunasalam, Warm regards from Swiss-belHotel Harbour Bay, Batam! Thank you for your feedback and taking the time to share on tripadvisor.com following your recent stay at Swiss-belHotel Harbour Bay, Batam. We are glad to hear that you we made you had a pleasant experience stay with us. Thank you for your kind feedback about our good service rendered by our staff named Rhonal and thank you for being our SBEC Member. We always promise to give you excellent service consistently. Your kind feedback has been shared to the team and we will see it as positive challenge to eagerly create a memorable experience and ensure the customer satisfaction are met with highest standard. We always help our guest who need any assistance. Once again thank you so much and we look forward to the opportunity to welcoming you back to Swiss-belHotel Harbour Bay, Batam. Thank you Best Regards Front Office Manager
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这里的战略位置,靠近渡船码头,大约步行五分钟就能走到。酒店还靠近豪华的海鲜场所和购物中心。前台、客房服务和员工的效率非常的高。早餐的种类很广,室内的水疗也很棒,价格也是能负担得起的。肯定还会回来的。
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回复来自Swiss-Belhotel Harbour Bay的Front Office ManagerRhonal_Chandra
2019年2月1日已回复
Dear Mr. Yayahya, Warm regards from Swiss-belHotel Harbour Bay, Batam! Thank you for your feedback and taking the time to share on tripadvisor.com following your recent stay at Swiss-belHotel Harbour Bay, Batam. We are glad to hear that we have made you had pleasant experience stay with us. Thank you for your kind compliment in regards to our breakfast and in house spa and services rendered by our staffs. Your kind feedback has been shared to the team and we will see it as positive challenge to eagerly create a memorable experience and ensure the customer satisfaction are met with highest standard. We would also like to share you that our hotel has in house spa and massage located on the 4th floor and your can enjoy our buffet dinner every Thursday, Friday, and Saturday with price IDR 158.000 / pax Once again thank you so much and we look forward to the opportunity to welcoming you back to Swiss-belHotel Harbour Bay, Batam. Thank you With kind regards Front Office Manager
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在Hotels. Com上预订两张单人床的房间,现场办理住宿时却被告知房间已满只剩双人床住宿。这就算了,进去房间内想洗个热水澡,却发现热水器都不热,打了客房服务也拖了很久派人来看,最后告知修不好请再多等半小时试试看会不会热,最后以客满的缘故告知无法换房。想请他们送招待的热牛奶,也用装听不懂英文打算敷衍带过。床上枕头有非常明显恶心的污渍。是个绝对会给负评的酒店,根本不值得四颗星。
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回复来自Swiss-Belhotel Harbour Bay的Front Office ManagerRhonal_Chandra
2019年1月18日已回复
Dear Miss. Sally, Warm regards from Swiss-Bel Hotel Harbour Bay, Batam! Thank you for your feedback and taking the time to share on tripadvisor.com following your recent stay at Swiss-Bel Hotel Harbour Bay, Batam. First of all we really do apologize for your upset during stay with us on your last visit. We promise to improve our work performance and communication skill to avoid this inconvenience for your requestion double bed and hot water. Your kind compliment has been shared to the team and we will see it as positive challenge to eagerly create a memorable experience to ensure the customer satisfaction are met with highest standard. Your Kind feed back will be informed to our management for our improvement. Once again thank you so much and we look forward to the opportunity to welcoming you back to Swiss-Bel Hotel Harbour Bay, Batam. Thank you. With kind regards Front Office Manager
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地点很好,早餐很好,员工很友好。房间设施非常好,很干净,卫生间设施干净整洁。靠近超市和非常好的海鲜餐厅。建议去,特别是一旦海港商场和酒店商场完全开放的时候。
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与 Swiss-Belhotel International 合作收集的点评
回复来自Swiss-Belhotel Harbour Bay的Front Office ManagerRhonal_Chandra
2018年12月27日已回复
Dear Valued Guest, Warm regards from Swiss-Bel Hotel Harbour Bay, Batam! Thank you for your feedback and taking the time to share on tripadvisor.com following your recent stay at Swiss-Bel Hotel Harbour Bay, Batam. We are glad to hear that you like our hotel location and our room facilities. Your kind compliment has been shared to the team and we will see it as positive challenge to eagerly create a memorable experience to ensure the customer satisfaction are met with highest standard. Your Kind feed back will be informed to our management for our improvement. Once again thank you so much and we look forward to the opportunity to welcoming you back to Swiss-Bel Hotel Harbour Bay, Batam. Thank you. With kind regards Front Office Manager
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上一页
价位
US$46 - US$109 (基于标准间的平均价格)
位置
印度尼西亚廖内省廖内群岛巴淡岛
客房数量
179
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