My apologies for late reply! I only just found your question. Perhaps you’ve already taken your trip. In case not: the airport shuttle is easy to find. But it’s a little confusing determining which one to get on. Easiest solution is to ask the driver if Hyatt is on route. Truly, everyone is so nice in South Korea, you’ll have no troubles. Do note that there’s a short walk to get to the hotel and that there’s both an east tower and west tower and they are separate buildings with separate lobby and reception.

Just go to front dest and they will help you.

Hello! The towers are really close together and linked from inside the hotel. The check-in is done at the same place for both towers, and the shuttle will bring you close to the check-in area. I have no doubt that the helpful personnel will be glad to take care of your luggage and bring it all to your room, from the moment of your arrival by shuttle.

I believe there is a day use at the Hyatt which is very comfortable. If you are only transiting another option is a spa and sleeping room available on the lower level of the airport arrival. You can check in with your luggage. Take a bath/shower/sauna and then sleep in a personal private and quiet room. Wake up, get dressed and take an elevator to your check-in withought evervleaving the airport.

I think so but it’s better to reconfirm from hotel