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Muhsin Villa (加勒)

旅客 (55)
客房和套房 (82)
商务中心和活动室 (5)
卓越奖

关于

在 加勒 的 199 家 B&B 与旅馆中排名第 17
地点
卫生与卫生
服务
优惠度
卓越奖
酒店设施
停车
免费 WiFi
提供早餐
自行车租赁
机场交通
沙龙
24 小时安保服务
行李寄存
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客房特色
空调
其他浴室
办公桌
衣架
加长床
浴缸/淋浴
免费洗漱用品
吹风机
酒店信息
酒店星级
酒店风格
位于中心地带
家庭
所说语言
英语, 法语, 阿拉伯语, 僧伽罗语 和 1 种其他语言
150 条点评
2问答
0 个房间贴士

点评

旅行者评分
  • 80
  • 47
  • 11
  • 4
  • 8
时节
旅行者类型
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  • 中文(简体)
I and my friend went to galle for a short trip. So booked a room at this villa. It was nice to us,a super good location in old town. 位置还是蛮不错的,就在古城里面,住在这家民宿很方便的。缺点呢就是只有楼梯没有电梯,我们扛着行李箱上三楼太累了。
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Everything here makes me feel at home.The room is fragrant and clean,the staffs are absolutely kind and nice.I just love this villa so much,and I will surely recommend this perfect place to my friends.Wish you all the best .Thumbs up for everything.
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空调和热水都很给力, 房间很干净 床一般 不知道为什么我的没有早餐 位置非常好 一定要50个字吗? 总的来说都不错的 餐具不能用,想自己切点水果有点艰难
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退房时间严格按照10:30,房间里的淋浴手柄是坏的,所以要用手拿着花洒洗澡,不允许在房间厕所内洗衣服,还有污渍在床单上。 在我入住期间(2018年3月)这家旅馆里有人去世了,就在旅馆二楼,我并不介意但是没有预料到一整晚都是念经和敲打墙壁的声音,还有烧东西的烟雾弥漫在楼道里。 这家旅馆的主人英文很好,把民宿当酒店一样管理(甚至规定比酒店更严格)。跟斯里兰卡是其他民宿不同,他们会在入住时就收取所有房费,确保无论之后发生什么纠纷都无法退款,而且看起来他们并不那么喜欢华人。
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回复来自Muhsin Villa的General ManagerMUHSINVILLA F
2018年3月13日已回复
Thank you for leaving this review and we understood the customer is not happy. First of all I would honestly like to apologize for the water leakages due to the torrential rain after about 2 months poured down where we had no clue from where the water was leaking down all of a sudden.Its true and I admit that when my wife went to the room to check there were water dripping down and we apologized and offered them much better rooms on the second floor, one a twin and the other was a triple room with a big sorry.One girl was fine with all though the other refused all the options.While apologizing for the inconvenience incurred I assumed they would nicely co-operate with us to sort out the issue. The main thing is for the past 30 years for all our family the backbone was my Granny and she suddenly got hospitalized and eventually passed away.This Guest House is her concept and the property is hers.All these bookings were done previously so we had to cater them.We explained all the checked in Guests on the given day (Saturday, 03rd of March) that we are expecting a bad news (as my Granny was sinking slowly) and of any possible noise levels as formalities and prayers will be there.They were all fine with it including these girls. I was extremely shocked and surprised by the way they reacted an an inhumane way of someones sudden death but rather pulling up issues which actually disrespects the situation stating they do not care of the funeral. We were a full house on the given day (not the day they complained of the rain and the noise) and all of them understood and delivered us their sincere condolences for us to be strong in the worse scenario except these girls. Saying that I would kindly like to apologize to any Guest who got inconvenienced by this as we were all running over since the 23rd of February - 07th of March due to the sequence of events took part since her hospitalization until her burial. I would not comment more over this comment as we are all human and mutual respect and some understanding was expected in an extremely saddening situation. Best wishes from Muhsin Villa
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我只预订了一个晚上,我的房间在顶层,是一个套房,看起来很漂亮,斯里兰卡的风格。房间很大,浴室也很好。我在灯塔上看了一看,风景真是太美了!工作人员也很好,她会帮助你做任何事,而且很容易相处。早餐很美味,别墅又大又安静。你走出别墅,在小巷的尽头是一座堡垒和灯塔,位置很完美。我还在一个美丽的商店里买了一些斯里兰卡的纪念品。住得很好,谢谢!
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价位
US$29 - US$80 (基于标准间的平均价格)
位置
斯里兰卡南部省Galle District加勒
客房数量
8
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