回复来自普吉诺福特酒店的Guest Services / Front OfficeKath Guanco
2025年2月10日已回复
Dear Mobile05189198978, Thank you so much for your wonderful feedback! We're thrilled to hear you enjoyed our facilities, the location, breakfast, and the warm service from our staff. It’s great to know that you found the hotel perfect for family outings – we truly strive to make every stay comfortable and memorable. We look forward to welcoming you and your family again on your next trip to Phuket! Best regards, Kath Guanco Guest Experience Manager
回复来自普吉诺福特酒店的Guest Services / Front OfficeKath Guanco
2024年9月6日已回复
Dear Mr. Trek, Thank you for taking the time to provide such a detailed and thoughtful review! We’re delighted to hear you enjoyed the beautiful environment, scenic sea views, and the variety of activities and services we offer. It’s great to know the room’s comfort, cleanliness, and the breakfast and dinner options met your expectations. We also appreciate your constructive feedback. We will certainly address the issues you mentioned, including the signage for our shuttle service, the business level of our operators, and the maintenance of insect control. Your suggestions are invaluable in helping us improve. Thank you for your recommendations and for sharing the tip about the local fruit shop. We hope to have the pleasure of welcoming you back for another enjoyable stay! Warm regards, Kath Guanco Guest Experience Manager
回复来自普吉诺福特酒店的Guest Services / Front OfficeKath Guanco
2024年6月7日已回复
Dear Mobile, Thank you for sharing your experience with us! We're thrilled that you had a great time at our hotel, especially enjoying our awesome location, cozy rooms, and the stunning sunset view from our restaurant. We're so glad that Edward Chen, made such a positive impact on your stay. Providing friendly and helpful service is what we're all about, and we're thrilled to hear he went above and beyond for you. We'll make sure to let him know how much you appreciated his assistance. Making you feel at home is our top priority, and we're overjoyed that you felt so comfortable and well looked after during your time with us. If you find yourself back in the area, we'd love the opportunity to welcome you back for another unforgettable experience. Warm regards, Kath Guanco Guest Experience Manager
回复来自普吉诺福特酒店的Guest Services / Front OfficeKath Guanco
2024年5月25日已回复
Dear Zhuy, Thank you for your wonderful review! We're delighted to hear that you enjoyed the tranquility and great views during your stay with us. It's fantastic that you found the view from our bar particularly stunning, especially during sunset. Happy hour sounds like the ideal time to take it all in, and we're pleased to offer reasonable prices for our guests' enjoyment. Our three swimming pools are indeed popular spots for relaxation, and it's great to see guests of all ages enjoying them. Thank you for acknowledging our excellent service—we aim to make every guest's stay as comfortable and enjoyable as possible. We hope to welcome you back for another relaxing stay in the future! Warm regards, Kath Guanco Guest Experience Manager
回复来自普吉诺福特酒店的Guest Services / Front OfficeKath Guanco
2024年5月25日已回复
Dear Dcassiec, Thank you for sharing your experience! We're happy you liked our hotel's location near the beach and our three restaurants with sunset views. We're glad the swimming pool was clean and relaxing for you. We're sorry about the stairs and carrying luggage, and we'll work on improving that. Also, we apologize for the WiFi issue and appreciate you letting us know. We'll fix it right away. Thanks again for your feedback. We hope to see you again soon for an even better stay! Warm regards, Kath Guanco Guest Experience Manager
There is a free shuttle throughout the day/evening to Jungceylon. You have to book this an hour in advance.
There is also a shuttle to take you up and down the hill to the entrance which is then a short walk to Patong Beach.
