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Crystal Sunset Luxury Resort & Spa (西代)

2,711 条点评
在230家西代酒店排名第43
旅客 (1555)
泳池和海滩 (282)
视频 (1)

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地点
卫生与卫生
服务
优惠度
酒店设施
游泳池
餐厅
酒吧/大堂
Spa
免费高速WiFi
有健身房的健身中心
客房服务
免费停车
含早餐
会议室
会议设施
儿童活动 (适合儿童/家庭)
公用Wifi
室内游泳池
室外游泳池
宴会厅
干洗服务
成人游泳池
托婴服务
接驳车服务
提供上网服务的商务中心
提供早餐
机场接送
桑拿
残障通道
洗衣服务
精通多国语言服务人员
网球场
门房服务
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优惠与公告:套餐优惠
2,711 条点评
2,298 张照片
594问答
0 个房间贴士
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这处度假酒店完美无缺。员工好棒-有礼节,友好,乐于助人。我们的房间是面向山的,下午也不会晒到太阳。"全套包含"真的没有假。全天都有免费饮品和小食供应,除此之外还有3种不同的餐点。我唯一感到不满的是,我们是那时唯一的英国人,所以所有的员工都跟我们说德语,直到跟他们解释后他们才直到。不是所有员工都能说英语,不过我们发现有一个可爱的门童(大人)英语说得非常好,帮了我们很多。
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回复来自Crystal Sunset Luxury Resort & Spa的Ön Büro MüdürüCrystalhotelsTR
2014年12月19日已回复
This review is immaculate!! Thank you for taking the time to share your experience. I am delighted to hear that our bellboy took care of you and helped you during your vacation. I'll be sure to share your kind words and comments with the Sunset team and we look forward to many returns. All the best Crystal Sunset team
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我们7月住在四星级度假酒店,所以对五星级充满期待...出租车停在外面,酒店看起来不错,房间干净,非常适合我们的家庭,2台冰箱每天都是塞满的,免费wifi无处不在,信号不错。滑门不错,酒店没有防晒措施,这点很不实际。旁边的镇不错,在步行距离内。无论你什么时候到,晚上的食物总是不冷不热,没有足够的工作人员来打扫。友好是多种多样的,我家十几岁的儿子和我费尽力气寻求服务,我先生没什么问题。我们在那里的3天,泳池和沙滩都是关闭的,沙滩上还有挖掘机。绝对不是五星级,作为一家新的酒店真是耻辱。
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回复来自Crystal Sunset Luxury Resort & Spa的Ön Büro MüdürüCrystalhotelsTR
2015年1月16日已回复
Dear Diane, Thank you very much for taking the time to write this review about our hotel. It gives us the opportunity to increase our hotel’s quality in order to offer you a better service. We are sorry to hear you experienced problems during your stay with us last summer, but would like to thank you for your feedback so that we may try to resolve these issues. We would like to thank you once again for spending your holidays with us and are looking forward to seeing you again in Crystal Sunset Luxury Resort & SPA Best regards, Crystal Sunset Luxury Resort & SPA Team
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我们为了过结婚纪念日住在这里,酒店的工作人员非常棒,给我们提供了酒、水果还为我们升级了房间。没有任何不满意,一切都很棒,肯定还会来这里,也非常推荐这里。房间很干净,食物也很美味,甚至酒店里的迷你酒吧都是免费的,而且每天都有很多人。
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回复来自Crystal Sunset Luxury Resort & Spa的Ön Büro MüdürüCrystalhotelsTR
2014年12月19日已回复
This is Beautiful REVIEW! Thank you for staying Crystal Sunset Luxury Resort & Spa. we are so happy to know you spent a memorable time and thank you for be loyal to the Crystal Sunset and taking time for a shout out. It means a lot to hear the nice feedback and share with our followers. We hope to see you again soon. With all our best wishes. Warm Regards, Crystal Sunset team
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酒店是豪华的,但是我们不想说这个,食物根本不是5星,反而更像2星,当然除了a la'carte restaurant's,它们值得去。游泳池非常冷,室内的游泳池甚至没有加热过。房间的洁净程度并不好,尽管床是舒适的,房间需要隔音因为隔壁的一切你都听得一清二楚。一些员工很友好,但是大部分都是很粗鲁、不礼貌的,没有好好欢迎接待我们,一点都不像英国人。我们不会再来了,非常失望。
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回复来自Crystal Sunset Luxury Resort & Spa的Ön Büro MüdürüCrystalhotelsTR
2015年1月15日已回复
Dear kate_didko, We are sorry to see that we couldn't fulfill your expectations from your holiday. Although there have been some issues which we have aware of and showing utmost effort to fix, with your comments we understand that some points should be dealt swiftly and efficient in he shortest time. We assure you that your comments have found right places and will be used to prevent similar problems in the future. Thank you very much for your time for writing these lines and choosing us for your holiday. Best Regards... Crystal Sunset Luxury Resort & SPA Team
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非常好而且新的酒店,员工也都经过良好培训。我非常喜欢!感谢!!!继续保持!我和我家人喜欢这里的一切,尤其是员工对顾客的态度。Crystal是我住过的,土耳其最好的连锁酒店。
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回复来自Crystal Sunset Luxury Resort & Spa的Ön Büro MüdürüCrystalhotelsTR
2014年12月25日已回复
Dear Aigul, Thank you very much for your very nice review. We are glad that you enjoyed and our staff took great care of you that you spent very nice time. We hope to have another opportunity to wellcome you again. I will be sure to share your nice feedback with the team. Kind Regards, Hotel management
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TripAdvisor 独家授权的专业照片Crystal Sunset Luxury Resort & Spa
The Standard Room at the Crystal Sunset Luxury Resort & Spa
TripAdvisor 独家授权的专业照片Crystal Sunset Luxury Resort & Spa
The Standard Room at the Crystal Sunset Luxury Resort & Spa
TripAdvisor 独家授权的专业照片Crystal Sunset Luxury Resort & Spa
The Junior Suite at the Crystal Sunset Luxury Resort & Spa
TripAdvisor 独家授权的专业照片Crystal Sunset Luxury Resort & Spa
The Family Room at the Crystal Sunset Luxury Resort & Spa
TripAdvisor 独家授权的专业照片Crystal Sunset Luxury Resort & Spa
The Family Room at the Crystal Sunset Luxury Resort & Spa
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Unlike chrostopher, I had a positive experience, Room safe is free, Towels also free, they will ask for room number (i think or towel card, which you get) Minibar is Free. Me and my family (25 of us, 7 different rooms), we were given free bottle of water, coke, sprite, fanta orange free everyday during our 7 day holiday. Again, unlike Chris (no offense mate), ive had a good time, out of the 3 timesive been to side (3 different hotels)
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Sorry couldn't tell you my granddaughter didn't attend as she was 14 Email hotel direct
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价位
US$102 - US$807 (基于标准间的平均价格)
位置
土耳其土耳其地中海海岸安塔利亚省马纳夫加特西代
客房数量
584
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