Dear Guest, Thank you for taking the time to share your feedback with us. We regret to learn about the situation you have encountered during your stay. At Capri by Fraser, Johor Bahru, we are dedicated to providing a memorable stay experience for all of our guests, and your feedback is essential in that pursuit. We have conveyed your comments to the relevant department heads for immediate improvement. We sincerely hope to have the opportunity to better serve you in the future. Best regards, Marketing Manager
Dear Guest, Thank you for your review and for choosing to stay at Capri by Fraser, Johor Bahru. We are pleased to hear that your experience with us was largely enjoyable. We do acknowledge the areas of enhancement you have mentioned and have promptly communicated your comments to the respective department heads for immediate action, ensuring our valuable guests, such as yourself, receive the highest level of service. We look forward to welcoming you back soon. Best regards, Marketing Manager
回复来自新山凯贝丽酒店式服务公寓的MarketingMarcom Capri By Fraser JB
2022年12月28日已回复
Dear yongmengt2017, Thank you for taking the time to leave this review and thank you for choosing to stay with us while visiting Johor Bahru. Your positive rating and feedback will motivate us to continue to excel at what we do, and we look forward to welcoming you back for another pleasant stay soon! Meanwhile, stay safe and healthy always! Best regards, Your Capri by Fraser Team
Dear Hyingf, Thank you for staying at Capri by Fraser, Johor Bahru and for leaving us a high score. We appreciate your feedback and will strive to improve so that our guests could have the perfect experience. We hope that you will return for another visit soon.
Dear dancerizk, Thank you for your feedback. I am pleased to hear you enjoyed your stay. For the convenience of our guests, we also provide free shuttle bus to surrounding areas, including CIQ, City Square and Komtar JBCC. I look forward to welcoming you back soon. Sincerely, Manoharan Mannarlingam General Manager
