Dear FeiM48, Warmest greetings from Ombak Villa Langkawi! Thank you for your rating and the reviews made on your recent stay with us. Very much appreciate it! We are delighted to know in overall you are happy and satisfied on your stay experience with us. I want to make sure that you feel your comments were heard as we are very committed to guest satisfaction, whereby your overall feedback is well acknowledged and will be part of our benchmark to evaluate on our achievement, as well as development for an improvement for a better performance in future. On behalf of our team at Ombak Villa Langkawi, thank you for the feedback and appreciate on your patronage. We are looking forward to the next opportunity of welcoming you once again as your preferred accommodation, whenever your travel plan brought you to Langkawi. Warmest Regards, Ismail Omar Resort Manager
Dear VikkiL177, Thank you for your feedback. On behalf of Ombak Villa Langkawi, we would like to extend our thank you for the good comment. We are really happy to hear from you that you are really happy to stay with us hopefully you will continue to support us and don’t forget to share your memorable memories with your friend. Hope to see you again. Thank you, Sincerely, Mohd Faizol Ali Resort Manager
"Dear Valued Guest , Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating. It is a pleasure to announce that we will be implementing many of these upgrades to the property within the next couple of months. In taking great care of our charming hotel, our main priority is to be able to offer a very well-maintained and comfortable atmosphere. I hope that I can convince you to change your mind about another visit to our property. Please reach out to me directly at faizol@ombakvillalangkawi.com if you would be willing to give us a chance to turn your experience around. It would be such a pleasure to personally welcome you back to our new and improved hotel!
Dear Chef_de_mainstream, Thank you for your feedback. On behalf of Ombak Villa Langkawi, we would like to extend our thank you for the good comment. We are really happy to hear from you that you are really happy to stay with us hopefully you will continue to support us and don’t forget to share your memorable memories with your friend. Hope to see you again. Thank you, Sincerely, Mohd Faizol Ali Resort Manager
Hai Shah,
For your info this room 701 is a mock up room during the preliminary development and design of Ombak Villa. This room will not be given to the guest. Regarding the review of the guest for this room , this guest dont want to pay extra for their stay because there were four of them. This is the only room can accommodate them. Will ensure not giving you this room.
Thank you
