The best location here .I very enjoyed to stay here .Strategically position in town area. A lot of foods we can find here in Penang . One more thing the staff very superbbb especially Mr Amin and Mr Nabil the guys was very awesome and helpful withus . Great swimming pool and nice view . This place has won our hearts here. We will comeback to this hotel . I really appreciate for the hotel staff here. We spend 3 有很好的体验，可以帮忙拿行李送到房间，还有免费饮料，游泳池风景很好看，教练人很好👍，会交到很多国外友人，希望可以帮到大家
回复来自The Granite Luxury Hotel Penang的General ManagerAssistant Hotel Manager
回复时间：3周前
Dear Valued Guest, Thank you for choosing The Granite Luxury Hotel as your preferred accommodation. We are so thrilled to receive your generous review score. Your generous review has been shared among the entire team including Amin and Nabil. They are so happy to have received your compliments. We always goes beyond the extra-mile to ensure our guests have an excellent stay. 我们希望每位入住的顾客都能感受到家人亲切的感觉。有一段温馨且舒适的旅行经历。很高兴为您服务，我们热切地期待您再次光临葛霓特豪华酒店。 Your family from Grantz Jovan Gan, Asst Hotel Manager
回复来自The Granite Luxury Hotel Penang的General ManagerAssistant Hotel Manager
回复时间：3周前
尊敬的顾客， 感谢您选择居住葛霓特豪华酒店。 非常感谢您抽出宝贵的时间精确地分享您每日的入住体验。我们所有团队成员，包括Amin和Nabil都阅读了您的评论。我们希望每位入住的顾客都能感受到家人亲切的感觉。有一段温馨且舒适的旅行经历。很高兴为您服务，我们热切地期待您再次光临葛霓特豪华酒店。 Your family from Grantz Jovan Gan, Asst Hotel Manager
回复来自The Granite Luxury Hotel Penang的General ManagerAssistant Hotel Manager
2024年8月30日已回复
尊敬的HUANYU Z， 感谢您选择居住葛霓特豪华酒店。 非常感谢您抽出宝贵的时间精确地分享您每日的入住体验。我们所有团队成员，包括Nabil都阅读了您的评论。我们希望每位入住的顾客都能感受到家人亲切的感觉。有一段温馨且舒适的旅行经历。很高兴为您服务，我们热切地期待您再次光临葛霓特豪华酒店。 Your family from Grantz Jovan Gan, Asst Hotel Manager
回复来自The Granite Luxury Hotel Penang的General ManagerAssistant Hotel Manager
2024年7月26日已回复
尊敬的wang z， 感谢您选择居住葛霓特豪华酒店。 非常感谢您抽出宝贵的时间精确地分享您每日的入住体验。我们希望每位入住的顾客都能感受到家人亲切的感觉。有一段温馨且舒适的旅行经历。很高兴为您服务，我们热切地期待您再次光临葛霓特豪华酒店。 Your family from Grantz Jovan Gan, Asst Hotel Manager
Dear Mr.Simon, thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We are extremely sorry for the nuisance caused to you due to our guest's own commitment towards their own relationship. It must be a wild battle that day for their sound to transmit through a 100mm partition in their room, a 100mm insulated solid wall, and a 100mm partition in your room. On the Light-Proof issue, our maintenance team would like to contact you to further discuss on this issue as this is the first time we have received such complain, and also to efficiently tackle this problem.
For the Hair Dryer, Iron Board, Iron or even if you want some wine glass or plates or bowl or Induction Cooker or Forks and Spoons and even a Projector, it will all be provided upon request. And the slippers, i've personally questioned my Housekeeping, and they ensure me that the slippers is in the room cabinet.
We are really thankful for the commendation of our Vehicle Parking Mechanical System, our car park colleagues will be so happy to hear this commendation.
The room has no washing facilities but it is cheap to have done at local laundry. They will look after your luggage till you pick it up to go to airport and they will accommodate an early checkin if room is available but there may be a fee!
Hello sir..
I think No charge for third person because there have a big room which is third person can stay at living room with sofa bed.. There have 6 (six) type of room sir, all room really comfortable...
You can ask for show room at level 19 floors before you choose which one you like to stay... Tq... Hope you enjoy your stay... 😊
