回复来自Ascott Gurney Penang的Guest Services / Front OfficeSerena Chau
2024年8月8日已回复
Dear Valued Guest, Thank you so much for your wonderful review! We are thrilled to hear that you and your family enjoyed your stay, particularly the clean bedding, comfortable spaces, and amenities like the swimming pool and playroom on the 7th floor. It's great to know that our breakfast met your expectations, and we'll be sure to pass on your kind words to Marcus—he'll be delighted! We are especially pleased that you felt valued and had a positive experience with us. We look forward to welcoming you and your family back to Ascott for another memorable stay! Best regards, Serena Chau Assistant Residence Manager
回复来自Ascott Gurney Penang的Guest Services / Front OfficeSerena Chau
2023年9月15日已回复
Dear Valued Guest, Thank you so much for taking the time to share your wonderful experience at Ascott Gurney Penang on TripAdvisor! We're thrilled to hear that you had a superb stay and that you enjoyed our hotel's environment and service. It's fantastic that you found your room with a sea view to be spacious and well-appointed, making your stay even more memorable. We're delighted that you had the opportunity to explore the local gems within walking distance and indulged in Penang's local specialties. It's wonderful to know that you found our location convenient, with easy access to both local attractions and the historic charm of Georgetown. We truly appreciate your kind words and recommendation. We can't wait to welcome you back on your next visit to Penang. Best Regards, Serena Chau Assistant Residence Manager
