回复来自Kota Kinabalu Marriott Hotel的General ManagerKota Kinabalu M
2019年12月11日已回复
Dear Camper773585, Greetings from Kota Kinabalu Marriott Hotel. First and foremost, I would like to thank you for selecting us as your preferred accommodation in Kota Kinabalu. My team and I are very happy to know that you have had a wonderful staying experience with us. I will certainly share your encouraging comments to my team members as it will surely give them the encouragement to strive and continue to provide exceptional hospitality to all of our valued guests such as yourself. We are also glad to know that you have enjoyed the beautiful sea view from our hotel and our infinity pool. We look forward to welcoming you back to Kota Kinabalu Marriott Hotel in the near future! Sincerely, Gordon Seet General Manager
回复来自Kota Kinabalu Marriott Hotel的General ManagerKota Kinabalu M
2019年11月17日已回复
Dear vilja-liao, Thank you for choosing the hospitality of Kota Kinabalu Marriott Hotel, and for taking the time to write a review about your recent experience. As we pride ourselves in offering the highest levels of care and hospitality to all our guests, we are delighted to learn you had a wonderful experience whilst staying with us. Also, we have noted on the feedback regarding our Front Desk services - we will make sure to communicate it to the relevant department. We look forward to welcoming you back to Kota Kinabalu Marriott Hotel in the near future. Sincerely, Gordon Seet General Manager
回复来自Kota Kinabalu Marriott Hotel的General ManagerKota Kinabalu M
2019年11月17日已回复
Dear Tourist48736550216, Greetings from Kota Kinabalu Marriott Hotel. First and foremost, I would like to thank you for taking the time to share your valuable feedback of your experience with us. My team and I are very happy to know that you have had a wonderful staying experience with us. I will certainly share your encouraging comments to my team members as it will surely give them the encouragement to strive and continue to provide exceptional hospitality to all of our valued guests such as yourself. We look forward to welcoming you back to Kota Kinabalu Marriott Hotel very soon. Thank you. Sincerely, Gordon Seet General Manager
回复来自Kota Kinabalu Marriott Hotel的General ManagerKota Kinabalu M
2019年7月30日已回复
Dear Billy F, Greetings from Kota Kinabalu Marriott Hotel. First and foremost, thank you for selecting us as your preferred hotel in Kota Kinabalu. While we are glad to know that you are happy with our room and swimming pool, my team and I sincerely apologize that we had fallen short of meeting your expectations which valued guests such as yourself should be deserving especially at a Marriott. The safety and security of all our guests are our utmost priority and importance. We shall review all the points raised and action for immediate change and improvements of our services, amenities and equipment as well to re-emphasise on training with our team members to ensure that such would not recur again Once again, our sincere regrets for this experience you have had and we hope that your next stay with us would be much pleasant and enjoyable. Thank you Sincerely, Gordon Seet General Manager
回复来自Kota Kinabalu Marriott Hotel的General ManagerKota Kinabalu M
2019年7月23日已回复
Dear 慧護 釋, Greetings from Kota Kinabalu Marriott Hotel. First and foremost, I would like to thank you for selecting us as your preferred accommodation in Kota Kinabalu during your recent stay with us. As we pride ourselves in offering the highest levels of care and hospitality to all our guests, we are delighted to learn that you had a wonderful experience whilst staying with us - from our spacious room to the sunset view from our roof top as well as the quality of our food. Once again, we thank you for your valuable feedback and hope that your travel will bring you back to Kota Kinabalu Marriott Hotel. Sincerely, Gordon Seet General Manager
Dear anal646, our Concierge team is able to assist you with the arrangement for day trips to the nearby islands. You may just approach our Brilliant Hosts at the lobby and they will be more than happy to make the arrangements for you. Thank you.
