Dear CatherineTheGreatTW, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Joost Folkers, Resident Manager
Dear Shen0630, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, René D. Egle, General Manager
Resort is very beautiful and relaxing with a lot of facilities.All the staff are smiling and friendly,but we would like to appreciate Chinese staff Fiona Wang,she was smiling and helped us a lot of times including giving resort information upon check-in，activities booking，restaurant reservation,etc.Also she gave coutersy call to us during our stay and asked how is everything.We are feeling we are being taken good care by your resort and your staff.Thank you for everything and expect to coming next time soon.我们来这个度假村很开心，谢谢所有的工作人员，物有所值，非常适合家庭旅游，有许多活动可以玩，呆在酒店也不会无聊，推荐大家入住。
Dear Valued Guest, Fantastic review! Nothing brightens our day more than reading positive reviews from our guests. Thank you for your lovely words about the resort’s facilities and most especially our staff, Fiona. She must have done something truly exceptional for you to remember her name. We’d really love to welcome you back and see you write more blissful memories in the sand. See you in Cebu! Sincerely, René D. Egle, General Manager
Dear Navigate52527787909, Wonderful review! I’m glad to know you had a perfect family holiday with us! With all our exciting activities, fun facilities and tranquil journeys, the resort is truly a favorite playground of kids and parents alike. We love having families around! The Mactan team and I hope you spend more holidays here as we have lots of wonderful surprises left for you to discover. Until then, catch a glimpse of paradise on our Instagram @shangrilamactan. See you soon! Sincerely, Rene D. Egle, General Manager
Dear Coastal40934131191, With a plethora of daily activities and attractions, it’s easy to have a fun holiday with us. That said, I do hope you would come back to discover more of our tropical paradise. There are still so many flavors to savour, moments to create and colorful sunsets to chase here in Mactan. We want to thank you as well for taking time to give us your comments. Most especially the breakfast experience. As it is through comments like this that we get to improve on. Thank you and see you again soon! Sincerely, Rene D. Egle, General Manager
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