Dear Khalifa A, Thank you very much for your feedback! Guest satisfaction is our best reward. We are delighted to hear that you enjoyed your stay with us. We are waiting for you again in LOTTE Hotel Moscow! Sincerely yours, Adrian Gray General manager
Dear GlowBall, Thank you very much for your review and for choosing our hotel. We are very glad that we fulfilled your expectations. We are happy that you enjoyed your stay and we are looking forward to having you again as a guest in LOTTE Hotel Moscow. Best regards, Adrian Gray General Manager
Dear M120PMmark, Thank you for choosing to stay at the Lotte Hotel Moscow and providing your honest feedback via Trip Advisor. We are delighted you enjoyed your time with us, and please be assured your comments regarding the Bar has been passed onto our higher management team. We truly hope you will be able to visit us again when back in Moscow. Kind regards, Lotte Hotel Moscow Team
Dear dbuggy71, We are thrilled to hear that you thought the staff was engaging! All the team look forward to welcoming you back. Best wishes, Adrian Gray General Manager
Dear Guest, Thank you for staying with us and sharing your experience at Lotte Hotel Moscow. We deeply apologize for any inconvenience you experienced during your stay. Thank you for giving us your feedback so that we can improve. We are looking forward to seeing you again! Sincerely yours, Adrian Gray General Manager