Hello, has anyone had a problem getting a non-smoking room at the White Swan Hotel in Guangzhou? We made reservations through Expedia requesting a non-smoking room. We also followed up immediately with a separate email to the hotel and then one more about two weeks later when there was not a response to the original email to the hotel. It has been a month and we will be leaving next week. We have paid in advance for one week's stay, but have not heard from the staff. In our second email, we even shared that we stayed there 20 years for the adoption of our daughter, so this is a return visit that we are very much looking forward to, but we really need a nonsmoking room. Thank you

Club premier suite... Can this suite accommodate 3 adults? We are planning an adoption trip for this summer and will be taking my Mother. I tried emailing the GM but the email was retuned “undeliverable” Thank You

How far are you from a train station ?I am catching the train from central in HK

Do you have an indoor swimming pool? If not, is the weather and water temperature suitable for swimming outside in January in Guangzhou?

Do you have an indoor swimming pool? If not, is the weather and water temperature suitable for swimming outside in January in Guangzhou?