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一丘田七号客栈 (昆明市)
Lost Garden Guesthouse

旅客 (86)
客房和套房 (30)
餐饮 (6)

关于

在 昆明市 的 175 家特色住宿中排名第 1
地点
卫生与卫生
服务
优惠度
酒店设施
停车
免费高速WiFi
咖啡店
机场交通
无烟酒店
商店
24 小时前台服务
洗衣服务
免费上网
WiFi
公共 WiFi
网络
汽车出租
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客房特色
无烟房
家庭房
客房整理服务
酒店信息
酒店星级
所说语言
中文, 英语, 法语
217 条点评
7问答
0 个房间贴士

点评

旅行者评分
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隐身在小区间,走过一小段青石板路,就能发现它昏黄的灯箱。离翠湖很近,当我想沿着湖散步思考,只要走3分钟就到。房间精致温馨,床品舒服一夜好眠(难得多人间有提供厚床垫),然后清早被隔壁小学朗朗书声唤醒。3个年轻的前台友善热情,帮了我好多忙,我都还记得他们的名字,来来回回在这里度过许多夜晚,这些员工就是最好的理由。
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走路不用10分钟就能到达昆明的地标-翠湖! 在一条小巷子内的一丘田7号,有许多西方东方的旅行者入住。 一楼有好几张小桌子供大家聊天喝咖啡使用~ 顶楼也有几张桌子能喝喝饮料度过美好夜晚~
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位于五华区翠湖南路黄公东街,房间没有电视。没有电视,不提供牙刷。价格也不便宜,不提供发票。但酒店的服务很差,客栈风格温馨。房间位置离得不近,需要花一些时间找到自己的房间。屋顶的餐厅很好。不好的地方是这里只有西餐,中国人大多还是比较喜欢中餐,这个对外国朋友来说比较好一点,希望能改进一下。
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从安静古雅的客栈出发,步行便可以到达美丽的绿湖公园。周末的时候,公园里面都是当地人,玩的很开心。湖四周是精品店,如果想买个茶壶,那你就找对地方了。 客栈风格温馨。房间顺序不一,需要花一些时间找到自己的房间。我住在一层的一个小房间里,窗户外面是美丽的小花园。我朋友住在顶层,也是面对小花园,不过花园被餐厅替代了,我觉得屋顶餐厅很好。 唯一不好的地方是这里只有西餐!我能在自己家里吃到的东西绝不去中国吃。 这里的员工非常可爱,热心帮我们,他们的英文讲的很棒。 我推荐这家酒店,但是一定要在外面用餐。
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我们在到到网预订的这家客栈--真是基本客满啊。我们在飞往昆明之前预订的这里,他们告知我们房间没有独卫,是公共浴室。我们到这里以后被警告说有一些施工,会提供给我们耳塞。我们被安排在位于酒店后面位置的一间简单客房。看起来还不错,然后我们出去了,晚上十点回来的。 但是,他们没告诉我们施工(大面积的拆迁)会在晚上十一点开始。真是糟糕透了。最后他们倒是全额退款了,但是没有做出任何道歉。这里没有我们在滇西北其他地方感受到的礼貌客气。确实,这里的噪音客栈老板是可以阻止的,不是什么大事。但是我们很不开心,因为他们提前没有告知我们。如果你近期要来这里,提前警告你这一点。
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回复来自一丘田七号客栈的ManagerPhilou155
2013年6月21日已回复
Dear Dot. W. This was the first time we had ever had construction noise at night and it was indeed terrible! It never happened before at such a late hour, and it hasn't happened since. As you said, there was nothing we could do to prevent this from happening. Clearly these circumstances were very special and the front desk staff was just trying to do her job after a long day of work. Understandably you were very upset and things didn't go well. So to get things straight for readers of this review: 1 .Previous Trip Advisor reviews bear out that our staff is generally friendly and helpful. 2. We don't request guests to pay for the full stay up front. We are actually very flexible and sometimes let guests pay after their check in if they don't have enough cash. We just ask clients to pay for the coming night if possible. Our staff clearly remembers you chose to pay for 2 nights. 3. We are a very small guesthouse. We might not have clear policies about refunds but our staff immediately tried to apologize and offered to refund you 200 yuan out of 250. You wanted a full refund and threatened to write a bad review on Trip Advisor if you didn't receive it. You received the full refund and still you wrote this review. Some more info about the noises problems: - such loud noise happened only once and the noise went on until 1:30 am. - We called the police and they came but told us there was nothing they could do as the workers worked for the government. With the noise problem being a circumstance out of our control, our offering of nearly the entire deposit back upon your decision to leave, the offering of free ear plugs upon arrival, and our obvious lack of knowledge of the duration of the noise, we do not feel we deserve such a harsh review. We'd like to invite you back if you ever travel through Kunming again. Sincerely, Lost Garden Guesthouse
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价位
US$14 - US$37 (基于标准间的平均价格)
位置
中国云南省昆明市
客房数量
14
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