Dear michaelh242 Thank you very much for your recent stay with us, and for taking your valuable time to write the review. Our hotel is directly connected to Kyoto Station and located in it, so it is very convenient for our guests to travel and shopping.Kyoto is an incredible city where you can experience old and new Japanese culture.You can also see many places in Kyoto that perfectly balance the traditional Japanese and western characteristics. We appreciate your comments and will enhance our multi-cultural awareness to serve more customers in the future. Our hotel is undergoing renovation work now. We aim to provide more comfortable rooms, especially standard rooms. We continually strive to improve our quality of service and look forward to welcoming you back here in the near future. Thank you for your review. Best Regards Director of Rooms
Dear Scott_from_Oz2014 Thank you very much for recently staying with us at Hotel Granvia Kyoto and for taking you time for writing such a lovely review about your stay with us despite it was hard to understand the right exit on Kyoto Station. We are very pleased to receive the word of compliment, especially about our professional and courteous staff's service. It was our pleasure to take care of you and I hope we can welcome you back in the very near future. Best regards, Director of Rooms