此次京都之行,我选择在京都凯悦来度过我的生日,预定时给酒店提出希望有国立博物馆View的房间的需求,马上收到回函表示会尽量的安排。酒店提供京都站出发的单程免费出租车,就在京都站南出口对面Ibis酒店的一楼大堂,告知MK公司员工你要前往Hyatt Regency即可。酒店的选址极佳,临近鸭川,远离喧嚣游客人潮,1公里半径内也有不少值得游览的寺院//博物馆。酒店本身的占地面积也不小,并自带和式庭院。 虽然等待了将近三小时直至5PM才拿到房间,但期间FOM Nick及他团队确保我的等待并不难熬,酒店提供了三十三间堂的门票以供我游览消磨时间,另外提供Lounge的简单下午茶,以及一瓶香槟以表示歉意。作为Globalist,帮我免费升级到四楼的套房,客厅面向京都国立博物馆,可以看到日出日落的美丽晚霞,房间风格很接近北京望京凯悦,木质暖色系,但多了日本花卉纹路装饰,十分和谐和静逸。 早餐选择了仪式感很强的和式朝食,在安静餐厅面对庭院开始我新岁的第一餐。退房时,甚至收到了前台团队的集体手写生日贺卡以及Pastry Shop的糕点作为礼物,十分感动。 Nick得知我接下来要入住京都Park Hyatt,还安排了免费的出租车前往并且通知柏悦同事做好相应准备(京都柏悦的入住体验完全是 another side of story ♂️,一肚子气,完全没有可比性)。我非常愿意再次入住京都凯悦,并且再见到可爱的前台团队。谢谢你们。
Dear shuzhengzhai, Thank you very much indeed for sharing your recent stay experience at Hyatt Regency Kyoto with fellow TripAdvisor followers and thank you for your lovely roses and smiles. We are so pleased to hear you had a wonderful stay with us, enjoyed our warm, friendly and smiling team of hosts and good service. We look forward to welcoming you back from Taipei should your future travel plans return you to Kyoto. Once again, thank you for your wonderful support and loyalty. We really appreciate it. With best regards and safe travels. Robert Robert Hamer General Manager Hyatt Regency Kyoto
Dear LarchmontMom, Thank you very much indeed for sharing your recent stay experience at Hyatt Regency Kyoto with fellow TripAdvisor aficionados. We are delighted to hear you highly recommend our hotel and that you found our location to be convenient, the guest rooms comfortable and clean with nice views over the garden and the service excellent. That's great to hear. Chef Marco is also pleased to hear you enjoyed breakfast. We look forward to welcoming you back to Hyatt Regency Kyoto should your future travel plans bring you this way. With kind regards, Robert Robert Hamer General Manager Hyatt Regency Kyoto