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Maytower丝丽酒店及服务式住宅 (吉隆坡)
Silka Maytower Kuala Lumpur

962 条点评
在435家吉隆坡酒店排名第150
旅客 (458)
客房和套房 (318)
餐饮 (37)

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在 吉隆坡 的 435 家酒店中排名第 150
地点
卫生与卫生
服务
优惠度
酒店设施
游泳池
餐厅
有健身房的健身中心
客房服务
免费停车
会议室
会议设施
室外游泳池
宴会厅
干洗服务
提供上网服务的商务中心
残障通道
洗衣服务
精通多国语言服务人员
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客房特色
套房
家庭房
酒店信息
酒店星级
酒店风格
家庭
商务

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962 条点评
5问答
0 个房间贴士

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我在这待了两天一晚。酒店年轻的员工们非常乐于助人并且总是面带微笑。购物中心就在拐角的地方。早餐选择丰富。我的豪华客房挺不错的。我在9月底还会来吉隆坡,到时还住这家酒店。
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回复来自Maytower丝丽酒店及服务式住宅的General ManagerSilkaHotelsMsia
2015年10月15日已回复
Dear Cdah A, Warmest greetings from Silka Maytower, Kuala Lumpur. Thank you for taking the time to share your feedback. We are happy to know you enjoyed your stay with us, and look forward to welcoming you again soon. Sincerely, Henry Loo General Manager, Silka Maytower, Kuala Lumpur
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当你决定住在这里时,一定要考虑再三。管理很差的酒店,到处都有泄漏,甚至火撒管道和天然气管道都有损坏,因为泄露,导致生锈严重,酒店这样已经好几个月了。
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回复来自Maytower丝丽酒店及服务式住宅的General ManagerSilkaHotelsMsia
2015年10月7日已回复
Dear Kevinkfc77, Thank you for sharing the findings with us. First and foremost, as a hotel operator, our guests’ safety and security remains TOP priority at all cause and please rest assured that we work closely with the Building Management at all times to ensure the quality of our facilities. As such, our guests can be assured of a comfortable and safe environment when they stay with us. Secondly, as a permanent resident and/or owner of your unit, may we recommend that future feedback be channeled straight to the Building Management to be addressed immediately. Nevertheless, we have taken note of your constructive comments; worked with the Building Management and the issues have been rectified as conveyed by the Building Management. Sincerely, Henry Loo General Manager, Silka Maytower, Kuala Lumpur
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很早就定了这间饭店,到了之后,饭店说没房间,把我们转去别的房间,而且还说不只超收我们这一组客人,但我看的是这家饭店的地理位置,结果被换到更远的地方去,变成交通不是我要的地点。而且房间还有怪异味道。 我预定的是包含网路跟早餐,到了另个饭店被当作次等顾客对待,本来还不给我们早餐吃,后来争取之后才有,到隔天一早,又被餐厅的人拒绝进入用餐, 气得我再次争取才有,搞得自己很生气的旅游经历。
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回复来自Maytower丝丽酒店及服务式住宅的General ManagerSilkaHotelsMsia
2015年7月7日已回复
Dear ChenAlice, Greetings from Silka Maytower Kuala Lumpur! Thank you for taking the time to provide your feedback. We take your feedback seriously and constantly strive to ensure that our guests are well-taken care of and treated courteously throughout their stay with us. We apologise that the level of customer service did not meet your expectations and have raised this matter with our frontline staff. Please do not hesitate to contact me with further details at henry.loo@silkahotels.com / Tel. +60-26929298 so that we may conduct a further investigation into this matter. We value and thank you for your feedback. Warm regards, Henry Loo General Manager
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早餐的选择非常多而且可以敞开肚子吃。房间很干净,每天都有专人打扫。床也很不错,空调很给力。酒店的位置不错,还应该还能更好吧。健身房里有些器械不太灵活了,而且也没有太多的其他器械可选择,有负重机哦(虽然不是很多)。我们在评论中看到泳池始终不开放,当然同样的事情也发生在了我们身上。我们抵达那天,员工告知可能明天会开放,但事实是我们入住了四个晚上,没一天看见泳池开放的,它更像是个摆设。所以,如果你需要游泳活动的,那就不要选择这家酒店,如果你需要不错的房间和超赞的早餐,那这是个不错的选择哦!
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回复来自Maytower丝丽酒店及服务式住宅的General ManagerSilkaHotelsMsia
2015年7月1日已回复
Dear SanttuLaina Greetings from Silka Maytower Kuala Lumpur! Thank you for choosing us as your preferred hotel during your time in Kuala Lumpur. We apologise that the pool was not available for use during your stay with us, as it was closed for repair and maintenance works. We have also conducted maintenance work on the machines at our gym to provide a better experience for guests. These initiatives are in line with our commitment to ensuring our guests have a pleasant experience throughout their stay with us. I am glad to know that you had a great experience with us and we hope to welcome you again soon! Warm regards, Henry Loo General Manager
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这家酒店非常的棒,房间设计也非常的令人愉快。房间非常干净;一切设施都准备的很好,非常好用;床也很干净;地板是深色的但是仍然看起来很不错。我们住的29楼能看到很棒的风景。但是我们还想评论下当时负责接待我们的那位女士,她态度不友好,在登记入住的过程中甚至都没看过我们的面部和眼睛,并且我们的房间还晚到了大概下午2:45。我们感到很失望,因为觉得正好很多客人退了房我们的房间应该已经准时的准备就绪了才对,而且当时我们坐飞机坐的很累。
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回复来自Maytower丝丽酒店及服务式住宅的General ManagerSilkaHotelsMsia
2015年6月18日已回复
Dear Munin S, Greetings from Silka Maytower Kuala Lumpur! Thank you for choosing us as your preferred hotel during your time in Kuala Lumpur. We are glad that you had a memorable experience with us. We hope to welcome you again soon! Warm regards, Henry Loo General Manager
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价位
US$28 - US$82 (基于标准间的平均价格)
其他名称
maytower kuala lumpur hotel kuala lumpur, maytower hotel kuala lumpur
原名为
Silka Maytower Hotel, Kuala Lumpur
位置
马来西亚联邦直辖区吉隆坡
客房数量
179
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