Dear Jessica, warm greetings from Grand Millennium Kuala Lumpur and thank you for choosing us as your accommodation. We are pleased to learn of your positive experience during your recent stay and that you were impressed with our service delivery. Your kind compliments of our associates are very much appreciated and will serve as encouragement for them to continue delivering memorable guest experiences. Glad also to know that you liked the gingerbread cottage we had during Christmas last year. Meanwhile, we hope your daughter is fully recovered now and that we will have another pleasure of welcoming you back the not too distant future. Best regards, Mark Heywood, General Manager
Dear Lulufluff, thank you for choosing Grand Millennium Kuala Lumpur as your preferred residence. We are indeed fortunate to be situated in a strategic location, which rewards many guests like yourself, convenience to various attractions and entertainment venues. It is most encouraging to hear that the service and facilities have left you with fond memories. Your kind words are truly appreciated and will be conveyed to the team as I am sure they will be delighted to know that their efforts have been duly recognised. My team and I hope to welcome you back for another perfect stay. Kind regards, Ko Van den Hil, General Manager
Dear HiroyukiM135, thank you for choosing to stay with us in the heart of Bukit Bintang. As we are dedicated to delivering exceptional service, we are glad to hear that our colleagues have made a positive difference to your stay. Your compliments are truly appreciated, and will be shared with the team as it will certainly inspire them to constantly work towards delivering excellence. Your observations regarding our areas of improvements have also been duly noted and rest assured, we will work on these matters immediately so as to ensure that all of our guests have a wonderful stay throughout. All of us here look forward to welcoming you again on your next visit to Kuala Lumpur. Best regards, Ko Van den Hil, General Manager
Dear EugeneVen, thank you for staying with us and sharing this wonderful review on your stay. Your compliments on our overall service and facilities are very much appreciated and I am sure all our associates would be very delighted to hear about this. Thank you again, and we look forward to the opportunity of welcoming you back in the not too distant future. Best regards, Ko Van den Hil, General Manager
Dear Hafizuddin H, thank you for visiting Grand Millennium Kuala Lumpur and for highlighting our rooms, services and the breakfast. We are delighted to read that you loved the entire experience at our hotel and that we met your expectations. We look forward to welcoming you back to experience more of what we have to offer. Thank you once again and best wishes, Ko Van den Hil, General Manager
we didn't stay in club rooms this time... so no idea, better to contact the hotel directly... if you are not planning to spend much time in hotel then go for the normal room as many eatery around the hotel.
