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洲际度假酒店 (吉隆坡)
InterContinental Kuala Lumpur

3,368 条点评
在439家吉隆坡酒店排名第10
旅客 (2413)
360
全景 (16)
客房和套房 (741)
卓越奖

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在 吉隆坡 的 439 家酒店中排名第 10
地点
卫生与卫生
服务
优惠度
卓越奖
酒店设施
免费停车
免费高速WiFi
游泳池
有健身房的健身中心
酒吧/酒廊
儿童看护服务
允许携带宠物 (可带狗/宠物)
机场交通
酒店内付费私人停车场
停车
免费上网
WiFi
公共 WiFi
网络
室外泳池
餐厅
提供早餐
自助早餐
池畔酒吧
接送车辆/交通服务
汽车出租
提供上网服务的商务中心
会议设施
宴会厅
会议室
传真/复印
Spa
行李寄存
礼宾部
外汇兑换
礼品店
报纸
管家服务
24 小时前台服务
干洗
洗衣服务
擦鞋
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无烟房
套房
家庭房
客房整理服务
客房服务
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酒店风格
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中文, 英语, 法语, 克罗地亚语 和 5 种其他语言
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酒店优惠信息
3,365 条点评
58问答
0 个房间贴士

点评

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地理位置优越,毗邻KLCC购物中心和金三角。位于KLIA机场高速公路的尽头。服务很好,行李员很友好,乐于助人,前台工作人员也很专业。洲际俱乐部在26楼,随时都有供应饮料。俱乐部的工作人员也很专业。酒店房间和套房需要更新。有些老旧和过时。底层的自助餐厅还可以,但不符合洲际的标准。食物有时供应重复还有凉掉的。水果很好吃。一楼的餐厅顾客很少,不确定他们是不是很好。它们看起来也有点过时了。整体上是一家不错的酒店,但不及其他洲际酒店。价格体现了这一点。
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回复来自洲际度假酒店的ManagerIC_KualaLumpur
2019年5月20日已回复
Dear cklais, Thank you for taking the time to share your recent stay experience with us. We are happy to hear that you've found our hotel's services and location to have met your expectations as a valuable guest and that you've particularly enjoyed the care given to you by colleagues in the Club Lounge. However, rest assured that your feedback on our hotel's overall outlook and condition has been forwarded to the relevant departments for quality improvement review. Best regards, Jason Min Rooms Division Manager
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此次在吉隆坡旅游入住洲际酒店,客房枕头套上有洞,很惊讶洲际IHG酒店国际管理集团的服务标准及酒店管理现状!而且对于将此事发布至社交媒体,酒店人员表示非常无所谓的。
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回复来自洲际度假酒店的ManagerIC_KualaLumpur
2019年5月12日已回复
Dear JLJUDY, Thank you for taking the the time to share your experience with us. First off, please accept our sincerest apology for the shortcomings that you've experienced while staying with us. Rest assured that your feedback has been forwarded to the relevant departments for quality improvement review and that the incident that you've experienced is not an indication of our usual high level of service, care and attention to detail. Once again, JLJUDY, thank you for sharing your experience with us. Best regards, Jason Min Rooms Division Manager
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洲际度假酒店位于吉隆坡的市中心,很近KLCC,位置很好。但我最爱的是他的早餐自助餐,十分多选择,是我吃过最好吃的早餐。
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回复来自洲际度假酒店的ManagerIC_KualaLumpur
2019年5月2日已回复
Dear chigorxd, Thank you very much for taking the time to share a genuine review of your recent stay with us. We are delighted to hear that your experience with us was nothing short of perfect and that you especially appreciate the array of food served during breakfast at Serena Brasserie. Once again, thank you very much for sharing your review and we hope to welcome you back in the near future. Best Regards, Jason Min Rooms Division Manager
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我在那里出差了一周,我发现这里的的员工非常乐于助人,这一点非常令人愉快。健身房非常不错:自由举重,还有一些器械,跑步机,一个步进器和一个专业的教练。早餐很好也很有条理。真正的好处是这里靠近马来西亚国家石油公司和大型购物中心。不利的一面是,我的房间虽然是无烟区,但有人在那里吸烟,他们在烟雾报警器上方遮盖了一个浴帽。愚蠢的行为。我把它摘下来了。卫生间的洗手池需要重新密封,台面的间隙几乎有10毫米;浴室上面有一点发霉了。除了这些小问题外,这次入住非常愉快。
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回复来自洲际度假酒店的ManagerIC_KualaLumpur
2019年4月28日已回复
Dear Martin_qld, Thank you very much for taking the time to share a genuine review of your recent stay with us. Please do accept our sincerest apology for all the shortcomings that you have experienced in regards to your room condition. Rest assured that your feedback has been forwarded to the relevant departments for our continuous improvements review. On the other, we are delighted to hear that you have had a pleasant experience with the services and the facilities in the hotel. Once again, thank you very much for taking the time to share your genuine review and we hope that despite the shortcomings that you have experienced, we would be given the opportunity to better serve you in the near future. Best Regards. Jason Min Rooms Division Manager
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与我太太前往吉隆坡拜访朋友,恰逢吉隆坡洲际酒店有club room 住2送1的优惠方案,有幸入住club room,享受到快速且亲切的入住手续,接着房间也宽大舒适,设备也很丰富;lounge装潢非常漂亮,点心虽然不多种,但相当美味,服务人员也很殷勤。 每日进出酒店及餐厅,服务人员都有理亲切,值得最高的评价。
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回复来自洲际度假酒店的ManagerIC_KualaLumpur
2019年4月14日已回复
Dear Athrun7532, Thank you for choosing InterContinental Kuala Lumpur® as your preferred hotel of choice on your recent trip to Kuala Lumpur. We are thrilled to learn that you have had a wonderful time here with us and our services and facilities were up to your expectations. Furthermore, we are delighted to have our colleagues served you with True Hospitality through their care and attentiveness in making sure your stay with us was nothing short of a memorable experience. Moreover, we are glad to hear that our facilities were up to your expectations. Once again, thank you very much for taking the time to share this review, we truly hope to able to serve you again in the near future. Best Regards, Jason Min Rooms Division Manager
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上一页
价位
US$101 - US$162 (基于标准间的平均价格)
其他名称
intercontinental kuala lumpur hotel kuala lumpur, kuala lumpur nikko hotel, nikko kuala lumpur
位置
马来西亚联邦直辖区吉隆坡
客房数量
473
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