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吉隆坡喜来登帝国酒店
Sheraton Imperial Kuala Lumpur Hotel

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旅客 (816)
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在 吉隆坡 的 489 家酒店中排名第 52
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卫生与卫生
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代客泊车
免费高速WiFi
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522 条点评9问答0 个房间贴士

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CassellHsu 写了一条点评 2020年3月
31 分享43 推荐
与第一次住宿比起可以感觉有十分显著的进步。 入住时柜台亲切且有礼貌。房间整理相当干净,且客户服务处理速度十分迅速。 早餐餐点一样美味。
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此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
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回复来自吉隆坡喜来登帝国酒店ManagerSIKLManagement
2020年3月16日已回复
Dear CasselHsu Thank you for choosing us as your preferred accommodation during your visit to Kuala Lumpur. We appreciate your time to write about your experience with Sheraton Imperial Kuala Lumpur Hotel on Tripadvisor. We are blessed to have a multimillion-dollar transformation of the hotel last year. Our expansive and comfortable rooms are certainly very modern and we have some of the largest guest rooms in the city. Certainly fantastic value for money in a luxury 5 star environment. No regret to stay with us as our location is in the centre of Kuala Lumpur with a direct connection to Monorail and LRT stations. Not forgetting, we have taxis on standby to drive you to any nice places like Suria KLCC, Batu Caves, Bukit Bintang and as far as Genting Highlands- Malaysia’s premier hillside station. CasselHsu, we look forward to have many more opportunity to welcome you back to stay at Sheraton Imperial Kuala Lumpur Hotel. Thank you! Yours sincerely Bhavani Navaratnam Executive Assistant Manager
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此回复为企业代表所写的主观评论,并不代表 TripAdvisor LLC 的观点。
Tripadvisor 会员 写了一条点评 2020年3月
本人是万豪白金卡395night在这家吉隆坡喜来登遇到了非常没礼貌的一位戴眼镜印度种族女前台年龄大概20来岁,说话没水准不懂尊重客人还挑衅我投诉她,既然这样我只好照办了,这是酒店不是让你撒野耍性格的地方,据说这家酒店还有印尼国籍的经理咸猪手女员工可见这家酒店严重出现问题,行政酒廊食物很差不懂是怎么过年度内审的,甜品烂非常难吃就这样我也不想回去住了,酒店非常欢迎客人用积分兑换房间,据说对于酒店前景是有帮助的
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入住日期:2020年2月旅行类型: 商务旅行
此点评为个人旅行者所写的主观评论,并不代表 Tripadvisor LLC 或其合作伙伴的观点。 Tripadvisor 对点评进行检查。
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回复来自吉隆坡喜来登帝国酒店General ManagerSIKLManagement
2020年3月10日已回复
Dear A TripAdvisor Member First of all we like to thank you for your feedback and for being one of our loyal Elite members. However it concerns me greatly that you have left our shores with such a negative impression of our hotel. Whilst we continue to receive generally very positive feedback from our guests about our product and service, I am disappointed that on this occasion we have failed to meet your expectations. From the outset please accept our apologies for this less than perfect experience and for any issues you have encountered with our associates as well as the overall club lounge experience. Rest assured that we will discuss and action all your comments with our department heads in order for us to improve and deliver on our service and product promise. Again I apologize for any inconvenience and thank you for your feedback. We trust you will stay at the Sheraton Imperial again on your next visit to Kuala Lumpur to show you that improvements have been made. We are looking forward to welcome you back soon. Thank you Martin Wuethrich General Manager
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此回复为企业代表所写的主观评论,并不代表 TripAdvisor LLC 或其合作伙伴的观点。
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Katherine 写了一条点评 2019年12月
香港107 分享206 推荐
大厅非常气派高雅 还有个商务会客地方,提供电脑使用,房间很大,床超级舒服,自助餐种类很多,离地铁站很近,对面有个shopping mall,可以兑换钱,各种餐厅。
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此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
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回复来自吉隆坡喜来登帝国酒店General ManagerSIKLManagement
2019年12月29日已回复
Dear Katherine We very much appreciate for sharing your experience in regards to your recent stay at Sheraton Imperial Kuala Lumpur Hotel. Sheraton Imperial is fortunate to be located in the heart of Kuala Lumpur, walking distance to both monorail and LRT station. We are also one of the stop center for KL Hop-On Hop-Off City Tour Bus which will bring tourists to 27 best landmarks and sightseeing destinations in Kuala Lumpur like Aquaria, Chinatown, the dazzling Central Market and Little India. The hotel is suit for both business & family travelers with the 24 hour Sheraton Fitness gym fully equipped with Techno gym equipment, indoor hot Jacuzzi, steam bath, sauna and ice bath as well as a beautiful outdoor swimming pool. We are close proximity to the Quill City Mall just opposite us for shopping, cinema and more. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely Martin Wuethrich General Manager
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此回复为企业代表所写的主观评论,并不代表 TripAdvisor LLC 的观点。
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Xujun 写了一条点评 2019年12月
浙江省杭州市1 分享4 推荐
入住的相当愉快,房间宽阔舒适 有一名中文服务员(KC)非常有耐性的为我们介绍了四周的景点,沟通方便也帮助了我们很多,服务非常值得佳赏 酒店早餐种类也非常多
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入住日期:2019年12月
地点
卫生与卫生
服务
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
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回复来自吉隆坡喜来登帝国酒店General ManagerSIKLManagement
2019年12月11日已回复
Dear Xujun It was a great pleasure to have you as our guests at Sheraton Imperial Kuala Lumpur Hotel. Thank you for choosing us! We are delighted to hear that you had such memorable experience with us. Your insights are very valuable in helping us maintain a high level of service and in ensuring that all guests’ expectations are met each visit. Your kind review is shared with the entire team, including KC. Freshly transformed, Sheraton Imperial has reintroduced clients to the "Grande Dame" of Malaysia's capital city in style with traditional grandeur and modern simplicity. We are blessed to have a hotel surrounding which is very convenient for our guest, from the Quill city Mall opposite the hotel, the Row with some of the trendiest bars and restaurants in Kuala Lumpur to the direct connection to LRT and Monorail, connecting the hotel to some of the most popular landmarks and attractions like Suria KLCC, Petronas Twin Towers or Bukit Bintang. Once again, many thanks for your nice review. We look forward to welcoming you back again for another amazing stay at Sheraton Imperial Kuala Lumpur Hotel. Thank you! Best regards Martin Wuethrich General Manager
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此回复为企业代表所写的主观评论,并不代表 TripAdvisor LLC 的观点。
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CassellHsu 写了一条点评 2019年10月
31 分享43 推荐
住宿体验极佳。 Lobby接待人员速度很快且十分亲切。如有任何问题也很愿意帮忙处理。 住房十分干净。客房清扫确实。早餐菜色丰盛,且每天会更换数道菜色。 与上次住宿经验相比,整体体验更好。
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此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
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回复来自吉隆坡喜来登帝国酒店General ManagerSIKLManagement
2019年10月24日已回复
Dear CassellHsu We are glad to learn that your recent stay experience with us has been tremendously improved. Thank you for sharing your moment at Sheraton Imperial Kuala Lumpur Hotel on Tripadvisor! As the new General Manager of the hotel, I am very happy that my entire team has improve in their service delivery rendered to all our valued guests. The only way we can see is thru the positive review like yours. It gives us a great pleasure to read your review that we have succeeded our customer services. I will ensure that your kind words are shared with our entire team here. Sheraton Imperial has completed a multimillion-dollar transformation early this year. Our sparkling Deluxe Rooms are indeed very spacious with now 55-inch smart TVs. We also offer the fabulous Sheraton Club rooms offering Sheraton Club Lounge access with private breakfast and evening cocktail hours as well as lots of added benefits. I am confident to say that the hotel provides the best value for any five star hotel in Kuala Lumpur. Thank you once again for your great review. We definitely can’t wait for you to return and experience again our warmth Malaysian hospitality. CassellHsu, please be so kind to LIKE us on our Facebook (@sheraton.imperial.kuala.lumpur) and Instagram (@sheratonimperialkl). Thank you! Warm regards Martin Wuethrich General Manager
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此回复为企业代表所写的主观评论,并不代表 TripAdvisor LLC 的观点。
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价位
US$93 - US$110 (基于标准间的平均价格)
其他名称
sheraton kuala lumpur, kuala lumpur sheraton, sheraton imperial kuala lumpur
位置
马来西亚联邦直辖区吉隆坡
客房数量
398
价格由我们的合作伙伴提供,反映每晚平均房费,包含合作伙伴已知且预订时需缴纳的固定税费。其他不固定或无需在预订时缴纳的杂税和酒店费用可在入住时向企业支付。 详情请咨询我们的合作伙伴。
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吉隆坡喜来登帝国酒店 - Sheraton Imperial Kuala Lumpur Hotel - 26条旅客点评与比价

关于吉隆坡喜来登帝国酒店的常见问题
吉隆坡喜来登帝国酒店附近有哪些热门景点?
附近的景点包括东姑阿都拉曼路(距此地 0.4 千米)、Kuala Lumpur Pub Crawl(距此地 0.2 千米)和LuLu Hypermarket(距此地 0.4 千米)。
吉隆坡喜来登帝国酒店有哪些物业设施?
酒店的热门设施包括免费Wifi、游泳池和餐厅。
吉隆坡喜来登帝国酒店提供哪些客房设施?
热门房间设施包括小吧台、空调和平板电视。
吉隆坡喜来登帝国酒店提供哪些餐饮选项?
入住期间,客人可以在餐厅、酒吧/大堂和提供早餐享用美食。
吉隆坡喜来登帝国酒店可以停车吗?
是,客人可以使用代客泊车。
吉隆坡喜来登帝国酒店附近有哪些餐厅?
交通便利的餐厅包括2OX Two Ox、RSMY和Yut Kee。
吉隆坡喜来登帝国酒店设有锻炼设施吗?
是,客人可以在入住期间使用游泳池、健身中心和桑拿。
吉隆坡喜来登帝国酒店靠近市中心吗?
是,度假村距离吉隆坡中心 0.4 千米。
吉隆坡喜来登帝国酒店提供商务服务吗?
是,酒店会提供便利的商务中心、会议室和宴会厅。
吉隆坡喜来登帝国酒店的员工使用哪几种语言?
员工使用多种语言,包括汉语、印度尼西亚语和马来语。
吉隆坡喜来登帝国酒店附近有任何历史景点吗?
许多旅行者热衷于参观吉隆坡城市画廊(距此地 1.4 千米)、阿布瑟曼酋长故居(距此地 2.0 千米)和旧国家皇宫(距此地 3.2 千米)。